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Random freeze crashes and bsods...


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#1 gsmith17

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Posted 08 September 2011 - 02:33 PM

Hey I am having a issue basically when I am playing any type of Video Games. I can go hours of playing then I will receive a Random crash. Below I posted what the event viewer says and the other section is my mini dump I am guessing I do not really know which is needed to asses the issue. Thank you in advance for any help.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/8/2011 2:36:21 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: George-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-09-08T18:36:21.379612000Z" />
<EventRecordID>61051</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>George-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x8</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>




MINI Dump

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 9/8/2011 2:36:29 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: GEORGE-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000008, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-08T18:36:29.000000000Z" />
<EventRecordID>61050</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>GEORGE-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000008, 0x0000000000000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">
</Data>
</EventData>
</Event>


If you need any type of information just let me know thanks

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#2 Allan

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Posted 08 September 2011 - 03:42 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 gsmith17

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Posted 08 September 2011 - 03:49 PM

I just took the first two dumps but there is a lot more.

==================================================
Dump File : 090811-16614-01.dmp
Crash Time : 9/8/2011 2:29:26 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0193ef89
Caused By Driver : volsnap.sys
Caused By Address : volsnap.sys+7f89
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090811-16614-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 090811-15397-01.dmp
Crash Time : 9/8/2011 2:28:17 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc10
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090811-15397-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,152
==================================================

#4 Allan

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Posted 08 September 2011 - 03:55 PM

Since these two are different please post the next half dozen or so.

#5 gsmith17

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Posted 08 September 2011 - 04:02 PM

==================================================
Dump File : 090511-15849-01.dmp
Crash Time : 9/5/2011 9:45:46 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff800`00e4edc8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02ccae60
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090511-15849-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,152
==================================================

==================================================
Dump File : 090111-17565-01.dmp
Crash Time : 9/1/2011 1:01:21 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00200000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02c95442
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+860e1
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+860e1
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090111-17565-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 083111-16692-01.dmp
Crash Time : 8/31/2011 7:56:40 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`001c74b3
Parameter 3 : fffff880`09118780
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+1374b3
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083111-16692-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,152
==================================================

==================================================
Dump File : 083011-15662-01.dmp
Crash Time : 8/30/2011 2:20:39 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`00ce444a
Parameter 2 : 00000000`00000008
Parameter 3 : fffff800`00ce444a
Parameter 4 : 00000000`00000002
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083011-15662-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 082811-19952-01.dmp
Crash Time : 8/28/2011 8:35:02 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff500`072c2318
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02c93251
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082811-19952-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,152
==================================================

==================================================
Dump File : 082811-14632-01.dmp
Crash Time : 8/28/2011 4:50:14 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`033c7a7c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02dd9e20
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082811-14632-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 082611-21418-01.dmp
Crash Time : 8/26/2011 11:30:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`fffffff0
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02a9761d
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082611-21418-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 081811-31153-01.dmp
Crash Time : 8/18/2011 11:27:50 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`033f60d8
Parameter 3 : fffff880`033f5940
Parameter 4 : fffff800`02aa6680
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5b68
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081811-31153-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,152
==================================================

==================================================
Dump File : 050311-20467-01.dmp
Crash Time : 5/3/2011 1:18:24 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02ca2739
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+80640
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+80640
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050311-20467-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,152
==================================================

#6 Allan

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Posted 08 September 2011 - 04:09 PM

Those are all over the place. What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#7 gsmith17

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Posted 08 September 2011 - 04:18 PM

Not sure I had some problems from the beginning recent comp build. Do you think it may be motherboard driver or otherwise related if there all over the place? Or is it coming off one source? I am totally lost here as you can see I tried reformatting and reinstalling Win 7 and Vista. Got a new Vid Card and new Hard drive. Perhaps need updated drivers?

#8 Allan

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Posted 08 September 2011 - 04:30 PM

Is this a home built system?

#9 gsmith17

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Posted 08 September 2011 - 04:33 PM

Yes home built by me and a friend but he moved down to florida. So I am stuck alone. I think it may be driver related and if it isnt that than memory possibly. Im going to run through drivers and update them. If you need any info just let me know. I appreciate the attempt to help Allan with little info. If you want system specs let me know.

#10 Allan

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Posted 08 September 2011 - 04:36 PM

Okay, sorry. I try not to get involved with home built systems - too many unknowns. But sit tight, others will be by to help.

#11 gsmith17

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Posted 09 September 2011 - 09:48 PM

bump still having this issue updated chipset and all drivers......

#12 gsmith17

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Posted 09 September 2011 - 09:53 PM

it sems that most of the issues above are caused by ntoskrnl.exe..........dont know if that can help

#13 hamluis

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Posted 10 September 2011 - 01:48 PM

Are you saying that...you never have any issues...outside the times when you are gaming?

All those STOP errors occurred during gaming episodes?

Louis

#14 gsmith17

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Posted 10 September 2011 - 05:51 PM

yea I mean I would say that it does crash mostly in the games however it has crashed on stand alone surfing the web I would say 70% games to 30% regular. Like I said in the beginning it is so Random it is really hard t judge the cause.

#15 hamluis

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Posted 10 September 2011 - 07:48 PM

Well...you have a NTFS file system BSOD, among the many.

Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024

I would start with an assumption that your hard drive may be defective/failing, creating problems for everything which is installed on it.

I would start with running the chkdsk /r command.

Start/Run...type chkdsk /r and hit Enter. Type Y in new screen and hit Enter. Reboot the system.

For more info on what a 24 STOP code may be, see 24 in left column at http://www.aumha.org/a/stop.htm .

Louis




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