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rundll32 error and search redirect in IE8


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#1 golfdom1987

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Posted 08 September 2011 - 12:12 PM

Hello. My computer seems to have been infected with a virus or malware, and I cannot remove it. I have Malwarebytes and PCTools Spyware Doctor on my computer and both are not currently finding any malware. I'm having the following problems:

1. When running IE8 in Windows 7 and I try to delete Browser History, I get an pop-up window that says "Windows Host Process (Rundll32) has stopped working" and it doesn't delete the history.

2. I alm also getting some Google redirects (My search results are being redirected to other search engines and random sites).

Thanks in advance,

Dan

Edited by golfdom1987, 08 September 2011 - 12:21 PM.


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#2 golfdom1987

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Posted 08 September 2011 - 07:59 PM

Hello, regarding my "Host process (Rundll32) has stopped working" error I received whenever I tried to delete IE8 browser history, I solved my own problem, and I'm posting the solution I found somewhere else in hopes that it might help someone else. I know it says it's for Windows XP and Vista, but I'm running Windows 7 and it worked for me:


Please follow these instructions to check which software is causing this issue:



1. Click on Pearl (Start Button), in the serach box type:


msconfig


and hit the enter key on the keyboard. It should open the System Configuration Utility window.


2. Click on Services over the top and then at the bottom right corner, put a check in the "Hide all Microsoft services" checkbox.


3. Click on "Disable All" button.


4. Click on "Startup" tab, and then click on "Disable All" button again.


5. Press OK button and then "Restart" button on the following window. Let the computer restart.


6. Once you're back on the desktop, you'd get a window for System Configuration Utility. Put a check in the box "Don't Show....." and then press OK button.


7. Now, once again check the issue. If the issue is resolved, open System Configuration Windows again and then enable all the services from Services tab and then check the issue after restarting the computer in the same way as mentioned above.


8. If issue is still resolved, enable half of the Startup items from Startup tab and then check issue.


9. If issue occurs again, it means, there's a culprit in the checked startup items. But if issue doesn't occur, then issue could be with rest of the Startup items. Now, uncheck the first half startup items (that were check before), and then check rest of the half items. Check the issue again.......



10. Now, if the issue occurs, then make a note of all the names of the startup items and then follow the same procedure, for them. Now, you need to be careful, as by design the System Configuration will sort all the enable startup items to the top. So, it means all the entries would be mixed on next reboot. From now on you need to make a note of all the entries that you're enabling or disabling........





I know guys it's a bit lengthy process, but trust me it works in both XP and Vista. I'm one of the Microsoft XP/Vista Techs............BEST OF LUCK...........!!!!!!!

This is solved now. Please close thread.

Edited by golfdom1987, 08 September 2011 - 08:01 PM.


#3 boopme

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Posted 08 September 2011 - 09:05 PM

Thank you for posting your solution.
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