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Cannot renew IP


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#1 xxx d up xxx

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Posted 08 September 2011 - 10:11 AM

I have a dell desktop that I haven't used in quite some time. My laptop crapped out of me the other day, so I tried using my desktop...

I have a wireless USB adapter and I was trying to connect to my home network.


It says I am connected to the network, but I cannot get online because I can't reset my IP address.


I did the START>RUN> "IPCONFIG /RENEW" and all that comes up is a blank black dos looking window.

I cannot "repair" my internet connection as it says "cannot renew IP address"


I have tried turning off the firewall and disabling virus programs. I also tried going into the settings and checking the "automaticaly choose the IP/DNS server"




HELP! ---- I am NOT very good with computers, I do not fully understand computer lingo either --- please explain for dummies :)

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#2 Sneakycyber

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Posted 09 September 2011 - 07:43 PM

Have you loaded the software and or drivers for the USB adapter?

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#3 xxx d up xxx

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Posted 12 September 2011 - 07:58 AM

Have you loaded the software and or drivers for the USB adapter?



The USB adapter worked a long time ago and I don't think I installed anything.

Since I can't get on the internet on that CPU, how would I know if it is the most up to date driver? and how would I go about getting this driver?

Thanks.

#4 JuiceboxJoe

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Posted 12 September 2011 - 11:30 AM

Have you tried ipconfig /release and then ipconfig /renew?

#5 xxx d up xxx

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Posted 14 September 2011 - 06:37 AM

Have you tried ipconfig /release and then ipconfig /renew?



Yea, when I do the "ipconfig /renew" a blank box dos box appears but there is no text and just a blinking "underscore" If I hit enter or try to click anywhere, nothing happens. It is just a blank black box.

Not sure why this doesn't work???

#6 groovicus

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Posted 14 September 2011 - 08:58 AM

Open the terminal first, and then try typing in the commands. It may be that in the process of opening the terminal that the system is hanging.

#7 xxx d up xxx

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Posted 14 September 2011 - 09:49 AM

Open the terminal first, and then try typing in the commands. It may be that in the process of opening the terminal that the system is hanging.



Sorry, but I am not sure what you mean by this? I am not very "computer savy"

How do I go about "opening the terminal first" ?

Thanks for the help.

#8 groovicus

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Posted 14 September 2011 - 10:24 AM

Sorry... Start>run>cmd.exe

#9 xxx d up xxx

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Posted 14 September 2011 - 12:15 PM

Sorry... Start>run>cmd.exe



OK, then after I do that, then do the ipconfig /renew ?

Thanks.

#10 Dave225

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Posted 14 September 2011 - 12:35 PM

Once you open the command "dos" box via Start, Run, CMD...

Type in IPCONFIG / ALL

This will display all adapters you have in the PC.
In your case it sounds like you only have a USB wireless adapter?
If you also have a hardware ethernet port it will also show that.

Look for the wireless information and descibe what IP it is showing now.

Other things to try, unplug the USB wireless device and replug in another usb port if available.
See if the PC finds the new hardware.

Your Wireless router will also have to be setup to give out IP address via DHCP.

You do not have to be concerned with the renew commands if DHCP is working from your wireless router.
Just reboot your PC and it should get a new IP that is active - IF the usb adapter is working.




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