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Google Redirects, TDSSKiller finds nothing


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9 replies to this topic

#1 gregoryc

gregoryc

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  • Local time:02:09 PM

Posted 08 September 2011 - 09:26 AM

I am getting redirects in Google on all browers. Redirected links show google.com/go33842934, or something like that, and usually redirect to searchbic.com, then often somwhere else (e.g., Norton antivirus purchase page) (?)

I have tried free editions of various anti-malware progams (Spybot S&D, Malwarebytes, Spyware Doctor, Trojan Remover, SUPERAntiSpyware, Symantec Endpoint Protection, etc.), all to no avail. TDSSKiller finds nothing. There is nothing listed as *tdss* in my hidden, non-plug-and-play drivers in Device Manager. I am at a loss. Getting ready to format C:. Please help!

Note, I have downloaded dds.scr, but my computer thinks it's an Autocad script and won't run it properly, so I can't post that info at this time. (Right clicking does not give me an "open with . . . " option.) (?)

I am running Windows XP, SP3. Computer is networked, no other computers are getting the redirects that I am aware of.

Thanks in advance.

-Greg

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


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  • Location:Daly City, CA
  • Local time:11:09 AM

Posted 08 September 2011 - 10:16 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 gregoryc

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Posted 09 September 2011 - 12:08 PM

Here are the results of the scans you requested. Let me know if I missed anything. Thanks so much for your help!!

-Greg


******************************************************************************************
Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Symantec Endpoint Protection
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 18
Java™ SE Runtime Environment 6 Update 1
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 4
Java™ 6 Update 5
Out of date Java installed!
Adobe Flash Player 10.3.181.22
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Reader 8.1.1
Adobe Reader 8.1.2
Adobe Reader 8.1.5
Adobe Reader 8.2.0
Out of date Adobe Reader installed!
Mozilla Firefox (x86 en-US..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
``````````End of Log````````````

******************************************************************************************






MiniToolBox by Farbar
Ran by Jordan (administrator) on 09-09-2011 at 09:40:04
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
212.117.178.25 www.google.com
212.117.163.43 search.yahoo.com


========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=static addr=192.168.1.103 mask=255.255.255.0
set address name="Local Area Connection" gateway=192.168.1.1 gwmetric=0
set dns name="Local Area Connection" source=static addr=192.168.6.1 register=PRIMARY
add dns name="Local Area Connection" addr=12.127.17.71 index=2
set wins name="Local Area Connection" source=static addr=none


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : AOWLaptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-15-C5-B4-18-BB

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.1.103

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.6.1

12.127.17.71

DNS request timed out.
timeout was 2 seconds.
Server: dns-rs1
Address: 12.127.17.71

Name: google.com
Addresses: 74.125.73.105, 74.125.73.104, 74.125.73.103, 74.125.73.99
74.125.73.106, 74.125.73.147



Pinging google.com [74.125.73.104] with 32 bytes of data:



Reply from 74.125.73.104: bytes=32 time=20ms TTL=53

Reply from 74.125.73.104: bytes=32 time=21ms TTL=53



Ping statistics for 74.125.73.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 20ms, Maximum = 21ms, Average = 20ms

DNS request timed out.
timeout was 2 seconds.
Server: dns-rs1
Address: 12.127.17.71

Name: yahoo.com
Addresses: 67.195.160.76, 69.147.125.65, 72.30.2.43, 98.137.149.56
209.191.122.70



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=58ms TTL=56

Reply from 72.30.2.43: bytes=32 time=59ms TTL=56



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 58ms, Maximum = 59ms, Average = 58ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 15 c5 b4 18 bb ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.103 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.103 192.168.1.103 20
192.168.1.103 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.103 192.168.1.103 20
224.0.0.0 240.0.0.0 192.168.1.103 192.168.1.103 20
255.255.255.255 255.255.255.255 192.168.1.103 192.168.1.103 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

=========================== Installed Programs ============================

7-Zip 4.23
AC3Filter (remove only)
Ad-Aware SE Personal (Version: 1.06)
Adobe Acrobat - Reader 6.0.2 Update (Version: 6.0.2)
Adobe Acrobat 6.0.1 Professional (Version: 006.000.001)
Adobe Acrobat and Reader 6.0.3 Update (Version: 6.0.3)
Adobe Acrobat and Reader 6.0.4 Update (Version: 6.0.4)
Adobe Acrobat and Reader 6.0.5 Update (Version: 6.0.5)
Adobe Acrobat and Reader 6.0.6 Update (Version: 6.0.6)
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 10 Plugin (Version: 10.3.181.22)
Adobe Reader 8.1.1 (Version: 8.1.1)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Reader 8.1.5 (Version: 8.1.5)
Adobe Reader 8.2.0 (Version: 8.2.0)
Alphacam V75
Amazon Kindle For PC
AOLIcon (Version: 1.00.0000)
Apple Application Support (Version: 1.1.0)
Apple Software Update (Version: 2.1.1.116)
AT&T Communication Manager (Version: 7.00.0208.0)
AutoCAD 2007 - English (Version: 17.0.209.0)
Autodesk Design Review 2008 (Version: 4.1.0)
Broadcom Management Programs (Version: 8.65.05)
burnatonce
Canon MF8100 Series
CCleaner (Version: 2.31)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Conexant HDA D110 MDC V.92 Modem
DeepBurner v1.8.0.224
Dell System Restore (Version: 2.00.0000)
Dell Wireless WLAN Card (Version: 4.10.47.3)
Digital Content Portal (Version: 1.00.0000)
Digital Line Detect (Version: 1.15)
Diskeeper Professional Edition (Version: 10.0.608)
Dodge View
Driver Installer (Version: 2.3.0.797)
DWG 2010 Indexer for Google Desktop v1.0.8 (Version: 1.0.8)
ffdshow [rev 1097] [2007-04-12] (Version: 1.0)
FinePix Studio
FinePixViewer Resource
FinePixViewer Ver.5.3
FUJIFILM USB Driver
GIMP 2.6.11 (Version: 2.6.11)
Google Apps (Version: 1.2.279.2381)
Google Desktop (Version: 5.9.1005.12335)
Google Earth (Version: 4.1.7087.5048)
Google Earth (Version: 6.0.3.2197)
Google SketchUp 7 (Version: 2.1.6860)
Google SketchUp Pro 8 (Version: 3.0.4811)
Google Update Helper (Version: 1.3.21.69)
Google Updater (Version: 2.4.1970.7372)
GPL Ghostscript Lite 8.70
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
Hotfix 2050 for SQL Server 2000 ENU (KB948110) (Version: 1)
Hotfix 2055 for SQL Server 2000 ENU (KB960082) (Version: 1)
ImageMixer VCD2 LE for FinePix (Version: 2.5.3)
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.4446)
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java Auto Updater (Version: 2.0.1.2)
Java™ 6 Update 18 (Version: 6.0.180)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 4 (Version: 1.6.0.40)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
KB408682
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.101)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
MCU (Version: 1.00.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft IntelliPoint 6.1 (Version: 6.10.156.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Basic Edition 2003 (Version: 11.0.8173.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Small Business Accounting 2006 (Version: 1.0.5330.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ) (Version: 8.00.2039)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microvellum (Version: 65.04.0005)
Modem Helper (Version: 3.01)
Mozilla Firefox 6.0.2 (x86 en-US) (Version: 6.0.2)
MSXML 4.0 SP2 (KB925672) (Version: 4.20.9839.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MVTT162 (Version: 1.0.0)
NC Center 2.0 (Version: 2.00.0000)
NC Center 2.1 (Version: 2.01.0000)
NC Center 2.1 (Version: 2.1.3.203)
NetWaiting (Version: 2.5.23)
NetZeroInstallers (Version: 1.0.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OpenOffice.org 2.4 (Version: 2.4.9310)
OutlookMessenger V6
PDF Writer - bioPDF 7.1.0.1195
PowerDVD 5.7
QuickSet (Version: 7.1.10)
QuickTime (Version: 7.65.17.80)
Real Alternative 1.51 (Version: 1.51)
S2M Center 2.2 (Version: 2.02.0000)
S2M Center 2.2 (Version: 2.2.1.169)
S2M Center 2011 R1 (Version: 3.0.0.127)
S2M Center 2011 R1 (Version: 3.00.0000)
SBA (Version: 1.00.0000)
SearchAssist
Sentinel Protection Installer 7.3.0 (Version: 7.3.0)
Sentinel System Driver Installer 7.4.0 (Version: 7.4.0)
SetupAPC1033English (Version: 1.0.0)
SetupAPCCore (Version: 1.0.0)
SetupATL (Version: 1.0.0)
SetupMFC (Version: 1.0.0)
SketchUp DWG Importer (Version: 1.0.0.0)
Solid 2011 R1 (Version: 6.0.0.127)
Solid 2011 R1 (Version: 6.00.0000)
Solid 4.0 (Version: 4.00.0000)
Solid 4.1 (Version: 4.01.0000)
Solid 4.2 (Version: 4.02.0000)
Solid 4.2 (Version: 4.2.3.220)
Solid 5.0 (Version: 5.0.1.169)
Solid 5.0 (Version: 5.00.0000)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
Spyware Doctor 7.0 (Version: 7.0)
SUPERAntiSpyware (Version: 5.0.1118)
Symantec Endpoint Protection (Version: 11.0.6300.803)
Synaptics Pointing Device Driver (Version: 8.2.4.6)
Trojan Remover 6.8.2 (Version: 6.8.2)
Uniblue RegistryBooster 2
Unlocker 1.9.0 (Version: 1.9.0)
VBA (3821h) (Version: 6.02.00.8919)
Visual Basic for Applications ® Core - English (Version: 6.4.99.69)
Visual Basic for Applications ® Core (Version: 6.4.99.69)
VLC media player 1.1.4 (Version: 1.1.4)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7 (Version: 20061027.150806)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
WinZip
Wood Wizard (Version: 4.0.1.110)
Wood Wizard (Version: 4.00.0000)

========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 1014.37 MB
Available physical RAM: 375.24 MB
Total Pagefile: 2441.89 MB
Available Pagefile: 1830.08 MB
Total Virtual: 2047.88 MB
Available Virtual: 1996.54 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:106.7 GB) (Free:61.86 GB) NTFS
3 Drive j: (Backup Disk) (Network) (Total:258.09 GB) (Free:216 GB) NTFS
4 Drive r: (99 G) (Network) (Total:99.99 GB) (Free:37.9 GB) NTFS

========================= Users: ========================================

User accounts for \\AOWLAPTOP

Administrator Guest HelpAssistant
Jordan PJ Robert
SUPPORT_388945a0


**** End of log ****


******************************************************************************************






Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7684

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/9/2011 10:02:34 AM
mbam-log-2011-09-09 (10-02-34).txt

Scan type: Quick scan
Objects scanned: 236952
Time elapsed: 17 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


******************************************************************************************



GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-09 11:56:18
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD1200BEVS-75LAT0 rev.02.06M02
Running: gmer.exe; Driver: C:\DOCUME~1\Jordan\LOCALS~1\Temp\uxlyqpob.sys


---- System - GMER 1.0.15 ----

SSDT 86D72990 ZwAlertResumeThread
SSDT 86D73758 ZwAlertThread
SSDT 86CA5FC0 ZwAllocateVirtualMemory
SSDT 86C87450 ZwConnectPort
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateKey [0xF7373112]
SSDT 86F58F18 ZwCreateMutant
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcess [0xF73522D6]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcessEx [0xF73524C8]
SSDT 86B5E418 ZwCreateThread
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteKey [0xF7373900]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteValueKey [0xF7373BB4]
SSDT 86DAEAF0 ZwFreeVirtualMemory
SSDT 86D6BEF8 ZwImpersonateAnonymousToken
SSDT 86C93530 ZwImpersonateThread
SSDT 86DD5FB0 ZwMapViewOfSection
SSDT 86D6DAA8 ZwOpenEvent
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwOpenKey [0xF7371E12]
SSDT 86E5C770 ZwOpenProcessToken
SSDT 86C2A4D8 ZwOpenThreadToken
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwRenameKey [0xF7374020]
SSDT 86E5EC70 ZwResumeThread
SSDT 86D727A8 ZwSetContextThread
SSDT 86DD5F20 ZwSetInformationProcess
SSDT 86B62F80 ZwSetInformationThread
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwSetValueKey [0xF73733D2]
SSDT 86B5F910 ZwSuspendProcess
SSDT 86D73EF8 ZwSuspendThread
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwTerminateProcess [0xF7351F44]
SSDT 86D723D8 ZwTerminateThread
SSDT 86D73570 ZwUnmapViewOfSection
SSDT 86CA5F30 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2D30 805045CC 4 Bytes JMP 92A286DA
.text C:\WINDOWS\system32\drivers\hardlock.sys section is writeable [0xA9438400, 0x87EE2, 0xE8000020]
.protect˙˙˙˙hardlockentry point in ".protect˙˙˙˙hardlockentry point in ".protect˙˙˙˙hardlockentry point in ".p" section [0xA94DC620] C:\WINDOWS\system32\drivers\hardlock.sys entry point in ".protect˙˙˙˙hardlockentry point in ".protect˙˙˙˙hardlockentry point in ".p" section [0xA94DC620]
.protect˙˙˙˙hardlockunknown last code section [0xA94DC400, 0x5126, 0xE0000020] C:\WINDOWS\system32\drivers\hardlock.sys unknown last code section [0xA94DC400, 0x5126, 0xE0000020]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip tcpipBM.SYS (Bytemobile Kernel Network Provider/Bytemobile, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp tcpipBM.SYS (Bytemobile Kernel Network Provider/Bytemobile, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp tcpipBM.SYS (Bytemobile Kernel Network Provider/Bytemobile, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

#4 Broni

Broni

    The Coolest BC Computer


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Posted 09 September 2011 - 08:03 PM

So far I can see "hosts" file being hijacked.

Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#5 gregoryc

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Posted 10 September 2011 - 09:32 AM

Resetting the hosts file seems to have fixed the problem. No more redirects! I have run systemlook. The results are below. Thank you so much for your help!!


*****************************************************************************

SystemLook 30.07.11 by jpshortstuff
Log created at 09:30 on 10/09/2011 by Jordan
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
hosts.old -rah--- 64 bytes [22:00 11/08/2004] [05:55 16/11/2010]
hosts.txt --a---- 0 bytes [14:30 07/09/2011] [14:30 07/09/2011]
lmhosts.sam --a---- 3683 bytes [22:00 11/08/2004] [10:00 04/08/2004]
networks --a---- 407 bytes [22:00 11/08/2004] [10:00 04/08/2004]
protocol --a---- 799 bytes [22:00 11/08/2004] [10:00 04/08/2004]
services --a---- 7139 bytes [22:00 11/08/2004] [12:47 25/08/2010]

---Folders---
None found.

-= EOF =-

#6 Broni

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Posted 10 September 2011 - 11:25 AM

Very well :)

You need to make a small adjustment though.

Open Windows Explorer.
Navigate to:
C:\WINDOWS\SYSTEM32\DRIVERS\ETC
and rename hosts.txt to just hosts (no extension).
Post new System Look log.

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#7 gregoryc

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Posted 12 September 2011 - 09:26 AM

How do I look now? Can I delete hosts.old?

-Greg

**************************************************************************************

SystemLook 30.07.11 by jpshortstuff
Log created at 09:25 on 12/09/2011 by Jordan
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
hosts --a---- 0 bytes [14:30 07/09/2011] [14:30 07/09/2011]
hosts.old -rah--- 64 bytes [22:00 11/08/2004] [05:55 16/11/2010]
lmhosts.sam --a---- 3683 bytes [22:00 11/08/2004] [10:00 04/08/2004]
networks --a---- 407 bytes [22:00 11/08/2004] [10:00 04/08/2004]
protocol --a---- 799 bytes [22:00 11/08/2004] [10:00 04/08/2004]
services --a---- 7139 bytes [22:00 11/08/2004] [12:47 25/08/2010]

---Folders---
None found.

-= EOF =-

#8 Broni

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Posted 12 September 2011 - 06:11 PM

Yes you can delete old "hosts" file.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

===============================================================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

===================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#9 gregoryc

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Posted 13 September 2011 - 05:13 PM

I have completed or will complete all of those steps.

Thanks again for your help!! I really appreciate it. I hope you have a great week.

-Greg

#10 Broni

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Posted 13 September 2011 - 06:31 PM

Same to you :)

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