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Internet redirecting to random sites from search engine results in Mozilla, Firefox


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12 replies to this topic

#1 AshleyAlexandra

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Posted 08 September 2011 - 08:58 AM

On Sunday I noticed that Google was redirecting me to random sites, predominantly expandsearchanswers.com through Mozilla. I ran Malwarebytes which found and quarantined several tracking cookies it identified as trojans, but that didn't solve it. IE was not having the same problem initially, so I uninstalled and upgraded to the newest edition of Mozilla, as well as Java, uninstalling the older programs. The new Mozilla and now IE as well are redirecting to find-stuff-fast, informationgetter.com, expandsearchanswers. I ran Malwarebytes again this morning and it found two new items it identified as Trojans.

(Note: I am submitting this on my work computer since I'm wary of using my laptop until resolved, but I do not have it with me this morning to run any of the programs to fix this.) Thanks for the help in advance!

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#2 cryptodan

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Posted 08 September 2011 - 09:17 AM

Can you post the logs from your scans.

#3 AshleyAlexandra

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Posted 09 September 2011 - 01:17 PM

Sorry for delay 9-5-11 Log
Database version: 7401

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/5/2011 5:36:31 AM
mbam-log-2011-09-05 (05-36-31).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 333783
Time elapsed: 1 hour(s), 9 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

9-8-11 Log
Database version: 7665

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/8/2011 6:04:04 AM
mbam-log-2011-09-08 (06-04-04).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 337575
Time elapsed: 4 hour(s), 41 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Ash\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\JKZTZK5U\setup[1].exe (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\Users\Ash\AppData\Local\microsoft\Windows\temporary internet files\Low\Content.IE5\U7V639MA\setup[1].exe (Adware.Hotbar) -> Quarantined and deleted successfully.

#4 cryptodan

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Posted 09 September 2011 - 01:37 PM

SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

#5 AshleyAlexandra

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Posted 09 September 2011 - 04:18 PM

Super Anti
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/09/2011 at 03:52 PM

Application Version : 5.0.1118

Core Rules Database Version : 7667
Trace Rules Database Version: 5479

Scan type : Complete Scan
Total Scan Time : 01:09:01

Operating System Information
Windows 7 Home Premium 64-bit (Build 6.01.7600)
UAC On - Limited User

Memory items scanned : 578
Memory threats detected : 0
Registry items scanned : 69681
Registry threats detected : 0
File items scanned : 56277
File threats detected : 115

Adware.Tracking Cookie
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\2XJO421E.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\PUUBLN4S.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\23YRS6S5.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\F33WOG6R.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\1IWFJHUP.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\9212C3PB.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\5ISX60R9.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\BE5RXS1B.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\G9X55D7A.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\KYSXN8T9.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\735P8EII.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\KCSVZ1KY.txt
C:\Users\Ash\AppData\Roaming\Microsoft\Windows\Cookies\TUWMOQ67.txt
.2o7.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media2.legacy.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.clickfuse.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.traveladvertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.traveladvertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.brownshoe.112.2o7.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.liveperson.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.liveperson.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
clients.pointroll.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.linksynergy.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.linksynergy.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.linksynergy.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.linksynergy.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.247realmedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.www.burstnet.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.adserver.adtechus.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media.adfrontiers.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.lfstmedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media.adfrontiers.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.trafficmp.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.trafficmp.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.questionmarket.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.questionmarket.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.questionmarket.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.overture.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.dealtime.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
stat.dealtime.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertise.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.liveperson.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
server.iad.liveperson.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.anrtx.tacoda.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.statcounter.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.lfstmedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.247realmedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.r1-ads.ace.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\ASH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UWN3QLPW.DEFAULT\COOKIES.SQLITE ]


GMER found nothing

#6 AshleyAlexandra

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Posted 10 September 2011 - 10:29 AM

I tried running GMER again, but it said it doesn't work in 64 bit mode, and I have a Dell Inspiron 1545 with a 64 bit OS.

#7 cryptodan

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Posted 10 September 2011 - 12:37 PM

Do you use a router?

#8 AshleyAlexandra

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Posted 10 September 2011 - 02:13 PM

Do you use a router?

yes, wireless modem/router

#9 cryptodan

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Posted 10 September 2011 - 02:23 PM

Try resetting it back to defaults and see if the redirects happen.

#10 AshleyAlexandra

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Posted 10 September 2011 - 02:37 PM

Try resetting it back to defaults and see if the redirects happen.

Yep, still happening. Not sure if this is unnecessary info, but two other laptops use the same modem and router and have no problems, and when I brought this laptop to work and hooked up through their networks, the redirects were still happening.

#11 cryptodan

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Posted 10 September 2011 - 02:45 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#12 AshleyAlexandra

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Posted 10 September 2011 - 03:22 PM

Once you have created the new topic, please reply back here with a link to the new topic.

Here is the new topic created: http://www.bleepingcomputer.com/forums/topic418375.html

Thanks for your help/patience!

#13 Orange Blossom

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Posted 10 September 2011 - 11:19 PM

Hello,

Now for the hard and frustrating part: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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