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Won't Boot Past Profile Password / Had "lost" Printer, previously


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2 replies to this topic

#1 cnewport

cnewport

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  • Local time:02:54 AM

Posted 08 September 2011 - 08:08 AM

My HP Laptop Running Win 7 (64 bit) is now "hanging" after I enter the profile password on startup. Currently running in safe w/ networking. Previously, the machine had "lost" the printer (said it wasn't uninstalled), which I am 'normally' able to correct with a system restart. The non boot is a new development.

Have begun the Malware removal steps, and have the active logs below. Also am running MWAB and have TFC available as well.



DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_26
Run by Curt at 9:00:36 on 2011-09-08
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3836.2657 [GMT -4:00]
.
AV: COMODO Antivirus *Enabled/Updated* {7554F4C5-5EC0-2FC6-8192-8DF831DBED51}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: COMODO Defense+ *Enabled/Updated* {CE351521-78FA-2048-BB22-B68A4A5CA7EC}
FW: COMODO Firewall *Enabled* {4D6F75E0-14AF-2E9E-AACD-24CDCF08AA2A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Comodo\SecureEmail x64\ComodoSE.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Google Update] "C:\Users\Curt\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MyTomTomSA.exe] "C:\Program Files (x86)\MyTomTom 3\MyTomTomSA.exe"
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_Plugin.exe -update plugin
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
mRun: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [CardScanAgent] "C:\Program Files (x86)\CardScan\CardScan\CardScanAgent.exe"
mRun: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun: [IRIScan 2 button manager] "C:\Program Files (x86)\iriscn2i\bmanm12.exe"
mRun: [ScanSnap WIA Service Checker] C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: [!BingBar] "C:\Program Files (x86)\Microsoft\BingBar\MUExe\7.0.822.0\BingBarSetup-Partner.EXE" /C:"BBSetup.exe cabLocation=.\BingBarPartnerConfig.cab ismu=2"
mRunOnce: [wextract_cleanup0] rundll32.exe C:\Windows\system32\advpack.dll,DelNodeRunDLL32 "C:\Users\Curt\AppData\Local\Temp\IXP000.TMP\"
StartupFolder: C:\Users\Curt\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CARDMI~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\CardMinder\CardLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONVER~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\Organizer\PfuSsOrgOcrChk.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HOTSYN~1.LNK - C:\Program Files (x86)\Palm\Hotsync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MOZYHO~1.LNK - C:\Program Files (x86)\MozyHome\mozystat.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SCANSN~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\Driver\PfuSsMon.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-system: WallpaperStyle = 2
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: LockItTight.com\www
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{203E98DA-D37F-4219-920A-0938AA34963C} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{203E98DA-D37F-4219-920A-0938AA34963C}\35072796E6768496C6C6355796475637F5143786245727E6 : DhcpNameServer = 4.2.2.1
TCP: Interfaces\{203E98DA-D37F-4219-920A-0938AA34963C}\84652535 : DhcpNameServer = 68.87.73.246 68.87.71.230
TCP: Interfaces\{203E98DA-D37F-4219-920A-0938AA34963C}\96261686E6 : DhcpNameServer = 172.16.2.5 172.18.82.11 4.2.2.2
TCP: Interfaces\{452E18B0-A0A5-4940-8C51-0DF04E50188F} : DhcpNameServer = 12.127.16.68 12.127.17.72
AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\Windows\SysWOW64\guard32.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO-X64: HelloWorldBHO - No File
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Google Gears Helper: {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
BHO-X64: Google Gears Helper - No File
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
mRun-x64: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [CardScanAgent] "C:\Program Files (x86)\CardScan\CardScan\CardScanAgent.exe"
mRun-x64: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun-x64: [IRIScan 2 button manager] "C:\Program Files (x86)\iriscn2i\bmanm12.exe"
mRun-x64: [ScanSnap WIA Service Checker] C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce-x64: [!BingBar] "C:\Program Files (x86)\Microsoft\BingBar\MUExe\7.0.822.0\BingBarSetup-Partner.EXE" /C:"BBSetup.exe cabLocation=.\BingBarPartnerConfig.cab ismu=2"
mRunOnce-x64: [wextract_cleanup0] rundll32.exe C:\Windows\system32\advpack.dll,DelNodeRunDLL32 "C:\Users\Curt\AppData\Local\Temp\IXP000.TMP\"
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
AppInit_DLLs-X64: C:\PROGRA~2\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\Windows\SysWOW64\guard32.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Curt\AppData\Roaming\Mozilla\Firefox\Profiles\c1mn0h76.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=302398&p=
FF - plugin: C:\PROGRA~2\Palm\PACKAG~1\NPInstal.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Users\Curt\AppData\Local\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Users\Curt\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Users\Curt\AppData\Roaming\Mozilla\Firefox\Profiles\c1mn0h76.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
FF - plugin: C:\Users\Curt\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Users\Curt\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Curt\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 EnumProcessesDriver;EnumProcessesDriver;C:\Windows\system32\drivers\EnumProcessesDriver.sys --> C:\Windows\system32\drivers\EnumProcessesDriver.sys [?]
R1 cmderd;COMODO Internet Security Eradication Driver;C:\Windows\system32\DRIVERS\cmderd.sys --> C:\Windows\system32\DRIVERS\cmderd.sys [?]
R1 cmdHlp;COMODO Internet Security Helper Driver;C:\Windows\system32\DRIVERS\cmdhlp.sys --> C:\Windows\system32\DRIVERS\cmdhlp.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 CLPSLS;COMODO livePCsupport Service;C:\Program Files (x86)\COMODO\COMODO livePCsupport\CLPSLS.exe [2010-2-19 148744]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\Windows\system32\DRIVERS\cmdguard.sys --> C:\Windows\system32\DRIVERS\cmdguard.sys [?]
S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
S2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe [2009-10-13 89600]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
S2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-6-15 249648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-13 135664]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-1-25 92216]
S2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
S2 LockItTight;LockItTight Service;C:\Program Files (x86)\LockItTight\litmon.exe http://www.LockItTight.com --> C:\Program Files (x86)\LockItTight\litmon.exe http://www.LockItTight.com [?]
S2 nlsX86cc;NLS Service;C:\Windows\SysWOW64\NLSSRV32.EXE [2010-7-9 65856]
S2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2011-4-22 92592]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-7-7 195336]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-15 227896]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2010-4-28 30192]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-13 135664]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2011-09-06 11:38:12 -------- d-----w- C:\Users\Curt\.dvdcss
2011-09-06 11:36:05 -------- d-----w- C:\Users\Curt\AppData\Roaming\Clone2Go DVD Ripper
2011-09-06 11:36:00 -------- d-----w- C:\Program Files (x86)\Clone2Go DVD Ripper
2011-09-06 09:01:33 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{51C46A54-B74D-4F19-BFCB-C12AC8D2AA23}\mpengine.dll
2011-09-05 15:55:26 -------- d-----w- C:\Users\Curt\AppData\Roaming\Garmin
2011-09-05 15:01:02 -------- d-----w- C:\ProgramData\TomTom
2011-09-05 14:59:03 -------- d-----w- C:\Users\Curt\AppData\Roaming\TomTom
2011-09-05 14:57:25 -------- d-----w- C:\Program Files (x86)\TomTom HOME 2
2011-09-05 14:46:32 -------- d-----w- C:\Users\Curt\AppData\Local\TomTom
2011-09-05 14:46:01 -------- d-----w- C:\Program Files (x86)\TomTom International B.V
2011-09-05 14:45:42 -------- d-----w- C:\Program Files (x86)\MyTomTom 3
2011-09-01 03:09:53 842503 ----a-w- C:\Windows\SysWow64\~.tmp
2011-08-23 21:34:39 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-08-23 21:34:39 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-08-10 06:02:27 106496 ----a-w- C:\Windows\System32\odbccu32.dll
2011-08-10 06:02:26 126976 ----a-w- C:\Program Files\Common Files\System\Ole DB\msdaosp.dll
2011-08-10 06:02:26 106496 ----a-w- C:\Windows\System32\odbccr32.dll
2011-08-10 06:02:25 212992 ----a-w- C:\Windows\System32\odbctrac.dll
2011-08-10 06:02:25 163840 ----a-w- C:\Windows\System32\odbccp32.dll
2011-08-10 06:02:22 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
2011-08-10 06:02:19 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
2011-08-10 06:02:18 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
2011-08-10 06:02:17 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
2011-08-10 06:02:15 94208 ----a-w- C:\Program Files (x86)\Common Files\System\Ole DB\msdaosp.dll
2011-08-10 06:02:13 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
2011-08-10 06:00:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2011-08-10 05:59:23 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-08-10 05:57:39 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-08-10 05:49:19 5507968 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-08-10 05:49:13 3957120 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-08-10 05:49:09 3902336 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
.
==================== Find3M ====================
.
2011-08-26 03:43:06 952 --sha-w- C:\ProgramData\KGyGaAvL.sys
2011-08-05 12:17:35 41712 ----a-w- C:\Windows\System32\drivers\cmdhlp.sys
2011-08-05 12:17:35 16016 ----a-w- C:\Windows\System32\drivers\cmderd.sys
2011-08-05 12:17:34 252344 ----a-w- C:\Windows\System32\drivers\cmdGuard.sys
2011-07-22 05:35:08 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 04:56:17 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-16 05:26:54 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:26:53 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:26:53 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:26:18 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-07-16 05:24:09 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:21:32 422400 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 05:17:46 338432 ----a-w- C:\Windows\System32\conhost.exe
2011-07-16 04:36:09 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:32:14 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:31:50 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:30:29 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:30:27 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:26:12 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:26:11 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:21:47 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21:47 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21:47 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21:47 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-06 23:52:42 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-06-21 06:20:48 1197056 ----a-w- C:\Windows\System32\wininet.dll
2011-06-21 06:20:06 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-06-21 05:36:36 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-06-21 05:35:05 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-06-21 05:05:13 482816 ----a-w- C:\Windows\System32\html.iec
2011-06-21 04:26:02 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-06-17 11:56:35 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-11 02:56:44 3134464 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 9:01:44.73 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/26/2009 3:17:06 PM
System Uptime: 9/8/2011 8:46:03 AM (1 hours ago)
.
Motherboard: Quanta | | 3638
Processor: AMD Turion™ II Dual-Core Mobile M520 | Socket S1G3 | 2294/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 450 GiB total, 358.554 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 2.502 GiB free.
E: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Description: Consumer IR Devices
Device ID: ROOT\SYSTEM\0001
Manufacturer: Microsoft
Name: Consumer IR Devices
PNP Device ID: ROOT\SYSTEM\0001
Service: circlass
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP367: 8/23/2011 5:33:38 PM - Windows Update
RP368: 8/24/2011 3:00:16 AM - Windows Update
RP369: 8/26/2011 7:04:01 AM - Windows Update
RP370: 8/30/2011 4:01:57 AM - Windows Update
RP371: 9/2/2011 5:19:17 AM - Windows Update
RP372: 9/6/2011 5:00:19 AM - Windows Update
RP373: 9/7/2011 3:00:27 AM - Windows Update
RP374: 9/8/2011 3:00:16 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
ABBYY FineReader for ScanSnap ™ 4.1
Acrobat.com
Activate Norton Online Backup
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.0)
AMD USB Filter Driver
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
Artisteer 2
Atheros Driver Installation Program
CardMinder
CardMinder V4.1
CardScan 8.0.2
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Clone2Go DVD Ripper 1.9.7
COMODO Cloud Scanner
COMODO livePCsupport
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro Photo X2
Corel VideoStudio 12
CyberLink DVD Suite
DHTML Editing Component
DING!
ESET Online Scanner v3
Facebook Plug-In
Family Tree Maker 9.0
Garmin USB Drivers
Garmin WebUpdater
GNU Privacy Guard
Google Chrome
Google Desktop
Google Gears
Google Talk Plugin
Google Update Helper
HiJackThis
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Live TV
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP MediaSmart SlingPlayer
HP MediaSmart Software Notebook Demo
HP MediaSmart Webcam
HP Quick Launch Buttons
HP Setup
HP Smart Web Printing
HP Support Assistant
HP Update
HP User Guides 0153
HP Wireless Assistant
HPAsset component for HP Active Support Library
IDT Audio
IRIScan 2
Java Auto Updater
Java™ 6 Update 26
Junk Mail filter update
LabelPrint
LightScribe System Software
LockItTight
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MileageTracker
Mozilla Firefox 6.0.1 (x86 en-US)
Mozilla Thunderbird (6.0.2)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MyTomTom 3.1.0.432
Palm Desktop by ACCESS
PDFCreator
pdfforge Toolbar v4.3
Power2Go
PowerDirector
PowerRecover
QLBCASL
Quicken 2008
Quicken 2011
QuickTime
Readiris Pro 11
Realtek 8136 8168 8169 Ethernet Driver
Realtek USB 2.0 Card Reader
ScanSnap
ScanSnap Manager
ScanSnap Organizer
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SlingBoxWatchYourTVAnyWhere
SlingPlayer
Stamps.com
Stamps.com Application Support for Microsoft Word 2000, 2002, 2003
Stamps.com support for Microsoft Word 2000-2007
TomTom HOME 2.8.2.2264
TomTom HOME Visual Studio Merge Modules
Turbo Lister 2
TweetDeck
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VideoStudio
Visual Studio C++ 10.0 Runtime
WebEx
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Live Writer
Windows Media Encoder 9 Series
Xtranormal State
Xtranormal State - Showpak-Playgoz-Preview
Xtranormal State - SoundPack-Starter Kit
Xtranormal State - Voicepack-English-UK-Daniel
Xtranormal State - Voicepack-English-UK-Serena
Xtranormal State - Voicepack-English-US-Samantha
Xtranormal State - Voicepack-English-US-Tom
Yahoo! Detect
YouTube Downloader 2.6.2
.
==== Event Viewer Messages From Past Week ========
.
9/8/2011 9:01:23 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
9/8/2011 8:47:01 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
9/8/2011 8:46:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
9/8/2011 8:46:52 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21
9/8/2011 8:46:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
9/8/2011 8:46:48 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/8/2011 8:46:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
9/8/2011 8:46:35 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cmdGuard discache mozyFilter spldr Wanarpv6
9/8/2011 8:41:55 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the BBUpdate service to connect.
9/8/2011 8:41:55 AM, Error: Service Control Manager [7000] - The BBUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
9/7/2011 11:16:54 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EFS service.
9/5/2011 10:39:04 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
9/4/2011 6:23:07 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the mozybackup service.
.
==== End Of File ===========================

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#2 HelpBot

HelpBot

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Posted 13 September 2011 - 08:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/418037 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 18 September 2011 - 08:15 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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