Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

.doc, .docx, and .ppt wont download


  • Please log in to reply
4 replies to this topic

#1 mshaw360

mshaw360

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:05 AM

Posted 07 September 2011 - 04:35 PM

I have to download .doc, .docx, and .ppt for school and my computer won't let me download it to my computer. A few months ago my computer had a virus, and we took care of it and then reset my computer to factory settings. Since then I haven't been able to download these vital programs for school. Someone please help

BC AdBot (Login to Remove)

 


#2 Bryan Brewster

Bryan Brewster

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:05 AM

Posted 07 September 2011 - 05:01 PM

Could it be that the files are "downloading," and you just don't have the office software installed that can open the files?

If that's the case, you might want to check out Libre Office. https://www.libreoffice.org/

Its a little bit different from Microsoft Office, but you should still be able to use it to open the file types you mentioned. ( ...and it doesn't cost anything. )

#3 mshaw360

mshaw360
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:05 AM

Posted 07 September 2011 - 05:13 PM

I have checked and MS Office is installed and working properly. I was able to open Word, create a new file and save it, so it seems that that is not the problem. I do, however, greatly appreciate your taking time to help.

#4 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:03:05 AM

Posted 07 September 2011 - 06:25 PM

Have you tried setting up another account with full admin permissions? Then attempting what you need to do, to verify the admin account is not corrupted?

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:05 AM

Posted 08 September 2011 - 03:58 PM

Well...what is the location that you are trying to download these files from?

Is there a particular program you are using to reach the download option? If so, then it seems possible that the program may be damaged/corrupt.

What error messages...appear onscreen...when you try to download?

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users