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Infected with Rootkit.Zeroaccess


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2 replies to this topic

#1 fishingtilnoon

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Posted 07 September 2011 - 04:16 PM

About two days ago while irresponsibly surfing a porn torrent site, all my windows disappeared and some bs microsoft antivirus window popped up. Every malware program I've thrown at it simply fails to find it, and then the virus seems to embed itself in that program. First McAfee, then MBAM, avast, Kapersky IS 2011, TDSSkiller, RootRepeal, Rootkit Revealer, catchme.exe, GMER, MBR... you name it, I tried it. I looked through the registry and there's evidence of it everywhere--couple new users here, some group policies there. I also used process explorer to look through explorer.exe and winlogon.exe and they've got it bad. It looks like it's gotten into every startup program I have. Also a defender.exe showed up on my desktop but I think I managed to get rid of it. I'm at my wit's end here. Fortunately though, I found this forum! Hooray!

I'm running Windows XP Professional with SP3.

Edited by fishingtilnoon, 07 September 2011 - 04:28 PM.


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#2 Broni

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Posted 07 September 2011 - 09:33 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#3 Budapest

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Posted 15 September 2011 - 08:15 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic419146.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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