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DDS has run for over 24 hours and still going


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2 replies to this topic

#1 finplanner69

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Posted 07 September 2011 - 01:55 PM

My computer has been infected with a couple of different viruses over the last month (vista fix and I can't remember the name of the second one - scanner something). I have followed the tutorials on bleeping computer to remove them, yet my computer is still not behaving normally. I was following the steps on how to post and ran defogger and then DDS. DDS has been scanning for over 24 hours and is still going. Is this normal? I attempted this after the first virus and it ran for almost 2 days before I exited the program and gave up. Please let me know how to proceed.

Thanks,
Tiffany

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#2 boopme

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Posted 07 September 2011 - 03:17 PM

I recommend stopping it and use an alternate.

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.
Link 1 for 32-bit version
Link 2 for 32-bit version

Link 1 for 64-bit version
Link 2 for 64-bit versionThis tool needs to run while the computer is connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.

  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
    If using Windows Vista, be sure to Run As Administrator.
  • Read the disclaimer and click Continue.
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Save the log files to your desktop and copy/paste the contents of log.txt by highlighting everything and pressing Ctrl+C.
  • After highlighting, right-click, choose Copy and then paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
-- Note: Do not post the contents of info.txt in your reply. Instead, just include it as an attachment to upload using the "Browse" button in the text editor when making your reply.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If RSIT did not work, then reply back here.
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#3 Orange Blossom

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Posted 08 September 2011 - 12:07 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic417940.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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