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Please Help Diagnose


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7 replies to this topic

#1 naematei

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Posted 20 January 2006 - 05:08 PM

Logfile of HijackThis v1.99.1
Scan saved at 16:50:51, on 2006-01-20
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\SDSystemTray.exe
C:\Program Files\SpywareDetector\SDMonitor.exe
C:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\PROGRA~1\NO995A~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\SpywareDetectorSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\nae\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsx.com/HttpController?GetPage=...ol_12=&x=24&y=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsx.com/HttpController?GetPage=...ol_12=&x=24&y=9
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NO995A~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SystemTraySD] C:\WINDOWS\System32\SDSystemTray.exe
O4 - HKLM\..\Run: [MonitorSD] C:\Program Files\SpywareDetector\SDMonitor.exe
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\WINDOWS\System32\LiveUpdateSD.exe -AUTO
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Contains -
O16 - DPF: DownloadInformation -
O16 - DPF: InstalledVersion -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/as...rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136669341139
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O20 - Winlogon Notify: SDNotify - C:\WINDOWS\SYSTEM32\SDNotify.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NO995A~1\SPEEDD~1\nopdb.exe
O23 - Service: SpyDetectSVC - Max Secure Software - C:\WINDOWS\System32\SpywareDetectorSVC.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 Daisuke

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Posted 22 January 2006 - 04:57 AM

Hi :thumbsup:

Your log looks clean. Do you have any problem ?

Download System Security Suite here:
System Security Suite Download. Unzip it to your desktop. Install the program. Don't use it yet.

Run HijackThis!, press Scan, and put a checkmark next to all these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

O16 - DPF: Contains -
O16 - DPF: DownloadInformation -
O16 - DPF: InstalledVersion -


Close all other windows and browsers, and press the Fix Checked button.


With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 naematei

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Posted 22 January 2006 - 08:13 AM

Thanks,
Yes I have some problems; there are pages that do not work properly:
some photos and links I can not see on the page or some links do not work at all. I try Netescape, but I have the same problemes.

#4 naematei

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Posted 22 January 2006 - 08:54 AM

I did all steps; this is the new log
thanks

Logfile of HijackThis v1.99.1
Scan saved at 08:49:50, on 2006-01-22
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\SDSystemTray.exe
C:\Program Files\SpywareDetector\SDMonitor.exe
C:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\WINDOWS\System32\imapi.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\PROGRA~1\NO995A~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\SpywareDetectorSVC.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\nae\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsx.com/HttpController?GetPage=...ol_12=&x=24&y=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsx.com/HttpController?GetPage=...ol_12=&x=24&y=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SystemTraySD] C:\WINDOWS\System32\SDSystemTray.exe
O4 - HKLM\..\Run: [MonitorSD] C:\Program Files\SpywareDetector\SDMonitor.exe
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\WINDOWS\System32\LiveUpdateSD.exe -AUTO
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NO995A~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/as...rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136669341139
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O20 - Winlogon Notify: SDNotify - C:\WINDOWS\SYSTEM32\SDNotify.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NO995A~1\SPEEDD~1\nopdb.exe
O23 - Service: SpyDetectSVC - Max Secure Software - C:\WINDOWS\System32\SpywareDetectorSVC.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#5 Daisuke

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Posted 22 January 2006 - 01:40 PM

I missed these programs:
Uninstall SpywareDetector from Add\Remove Programs. It is a rogue antispyware program.
Also this program is suspect: Windows Registry Repair Pro. Uninstall it from Add\Remove Programs.

Run HijackThis!, press Scan, and put a checkmark next to all these:

O4 - HKLM\..\Run: [SystemTraySD] C:\WINDOWS\System32\SDSystemTray.exe
O4 - HKLM\..\Run: [MonitorSD] C:\Program Files\SpywareDetector\SDMonitor.exe

O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4

Close all other windows and browsers, and press the Fix Checked button.

REBOOT and delete these folders, if present:
C:\Program Files\SpywareDetector\ <-- this folder
C:\Program Files\3B Software\ <-- this folder

REBOOT your machine and post a new log please.


there are pages that do not work properly:
some photos and links I can not see on the page or some links do not work at all

The problem may be the Norton Firewall ?!

Your Windows is not up-to-date, and it is vulnerable.
You should take seriously into consideration the installation of Service Pack 2:
Windows XP Service Pack 2

Update your Windows first, install SP2 and ALL critical updates, then disable Norton Firewall and see if the problem persists.

Edited by Daisuke, 22 January 2006 - 01:40 PM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#6 naematei

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Posted 22 January 2006 - 03:37 PM

Here is the new log!
thanks

Logfile of HijackThis v1.99.1
Scan saved at 15:34:08, on 2006-01-22
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\WINDOWS\System32\imapi.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\PROGRA~1\NO995A~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\nae\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsx.com/HttpController?GetPage=...ol_12=&x=24&y=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsx.com/HttpController?GetPage=...ol_12=&x=24&y=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NO995A~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/as...rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136669341139
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NO995A~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#7 Daisuke

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Posted 22 January 2006 - 04:22 PM

Log looks clean...great job ! :thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

How did I get infected ? With steps so it does not happen again !

Glad I was able to help.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#8 naematei

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Posted 23 January 2006 - 08:05 AM

thanks




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