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HP Photosmart C4480 Problem


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#1 cean

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Posted 07 September 2011 - 04:33 AM

Hello everyone. I have a problem regarding my HP Photosmart C4480 All-in-One printer. Everytime I turn on the device, it says INSERT paper... The device instructs me to align the paper. It annoys me because when I turn on the printer the message is showed again and again. The ink is wasted everytime I print an alignment page.

Another problem is the scan alignment page process. After I put the page face down on the scanner, after the scanning process, it says ALIGNMENT FAILED, you may continue using the printer...blah blah blah.

What happened in my printer? Please post in your suggestions and solutions to stop the printer showing the PRINTER ALIGNMENT message repetitively.

Thank you very much! :)

Edited by cean, 07 September 2011 - 04:37 AM.


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#2 cean

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Posted 07 September 2011 - 05:17 PM

UP!

#3 MrBruce1959

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Posted 07 September 2011 - 11:52 PM

Hello and welcome to Bleepingcomputer.

First I want to put the product support URL up here for your HP Photosmart C4480 All-in-One Printer.

http://h10025.www1.hp.com/ewfrf/wc/product?product=3418705&lc=en&cc=us&dlc=en&lang=en&tmp_track_link=ot_we/prodlink/en_us/3418705/loc:0&cc=us

You did not mention what your operating system is, so I suggest you go to this page below and select your operating system, then download the drivers and software package for your C4480.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3418705&

Uninstall the old drivers and software you currently have installed for your printer.

Install the new drivers and software you just downloaded.

Print an alignment page and then try printing a normal document afterwards, see if it still wants to do an alignment page and post back here how it turned out.

Bruce.
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#4 cean

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Posted 08 September 2011 - 05:36 AM

I already did that sir. BTW, my OS is Win XP




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