Posted 06 September 2011 - 11:58 PM
My daughter has a Toshiba Satellite with Windows 7 it was infected with blast worm and I thought that I removed it and all was well for a day. Windows wanted to update so I did, it went to "configure" do not shut computer down", it kept freezing during this process. Finally finished and shut itself down, when I turned it back on it show the TOSHIBA screen with the F2 utility and F12 boot on the bottom of the screen and went to a black screen with a flashing tab and did nothing. I shut again and I tried to access F8 to get around it but it just beeps. I only have access to F2 setup utility and F12 Boot. Did this worm really get this laptop and shut it down? please Help!