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Photo

Infected laptop? win4036e0.dat


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4 replies to this topic

#1 ak47scooby

ak47scooby

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  • 7 posts
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  • Local time:03:46 PM

Posted 06 September 2011 - 04:45 PM

Referred from here: http://www.bleepingcomputer.com/forums/topic417087.html ~ OB

The last reply to my original post suggested it might be the router and also some tasks for me to perform.
I'm now back home (using my own router now), the constant attacks that Norton kept blocking has now stopped. A message stating that win4036e0.dat has stopped working appeared. I'm guessing that this could mean it was the router, but my laptop is still performing slowly and I'm still too nervous to accesss security risk sites such as my online banking and credit cards (which I need to pay bills that will soon be overdue).
I've completed the tasks and will post the results now:

DSS
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19120 BrowserJavaVersion: 1.6.0_23
Run by Pete at 11:35:39 on 2011-09-06
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3032.623 [GMT 1:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_85b55258\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_85b55258\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadband Test Application\BroadbandTestApp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\CSHelper.exe
C:\Windows\system32\dlbccoms.exe
C:\Windows\system32\FsUsbExService.Exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\TP-LINK\QSS\HwBtnSvc.exe
C:\Program Files\TP-LINK\QSS\HwBtnDetector.exe
C:\Windows\system32\lxdncoms.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe
C:\Program Files\Broadband Test Application\BroadbandTestApp.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\autoclk.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\T-Mobile\T-Mobile Internet Manager\DataCardMonitor.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\TP-LINK\QSS\jswtrayutil.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\Pete\Desktop\Defogger.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.tiscali.co.uk/login/index.php?url=/commscentre/email/index.php
uSearch Bar = Preserve
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Internet Explorer provided by Dell
mDefault_Page_URL = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5081205
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [NPSStartup]
mRun: [SmartAccess AutoStart] "f:\smartaccess\resume.exe" /url "c:\program files\ttsmac\smartaccess\common\snapins\restart\cl_restart_landing.htm" /language "en" /restart ConnectGo.exe
mRun: [autoclk] autoclk.exe
mRun: [adiras] adiras.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DataCardMonitor] c:\program files\t-mobile\t-mobile internet manager\DataCardMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Isposure TrayApp] c:\program files\isposure\IsposureAgent.exe -trayapp
mRun: [jswtrayutil] "c:\program files\tp-link\qss\jswtrayutil.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\pete\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\pete\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\dslmon.lnk - c:\program files\sagem\sagem f@st 800-840\dslmon.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {3BB1D69B-A780-4BE1-876E-F3D488877135} - hxxp://download.microsoft.com/download/3/B/E/3BE57995-8452-41F1-8297-DD75EF049853/VirtualEarth3D.cab
DPF: {445F47D7-E043-4BD6-82EB-7A1BD0EBA773} - hxxp://www.psapoll.com/CopyGuardIE.cab
DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} - hxxp://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} - hxxp://download.microsoft.com/download/B/3/A/B3A2EA73-793D-4ABE-992D-C81140384044/igdtoolx.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/webgames/popcaploader_v10.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{24FC7429-4C68-4473-AA51-C08D56040EC3} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{4B86E37D-A2A7-4B5B-A528-620AB1EE001D} : DhcpNameServer = 192.168.1.1
Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} -
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\pete\appdata\roaming\mozilla\firefox\profiles\kuswh43n.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.talktalk.co.uk/mail/
FF - prefs.js: keyword.URL - hxxp://uk.search-results.com/web?o=15868&l=dis&prt=PRT&chn=UN&geo=GB&ver=UN&q=
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coffplgn_2011_7_1_3\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\pete\appdata\roaming\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\users\pete\appdata\roaming\mozilla\plugins\npPxPlay.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Skype extension: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Symantec IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coFFPlgn_2011_7_1_3
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\pete\appdata\roaming\Move Networks
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Map with Google: {74591c01-3a7f-469e-ad4e-5d8d708dc4c5} - %profile%\extensions\{74591c01-3a7f-469e-ad4e-5d8d708dc4c5}
FF - Ext: Autofill Forms: autofillForms@blueimp.net - %profile%\extensions\autofillForms@blueimp.net
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-7-9 64512]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-8-21 53816]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-5-10 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-5-10 744568]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110812.001\BHDrvx86.sys [2011-8-16 815736]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110903.030\IDSvix86.sys [2011-9-6 368248]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2011-6-15 20384]
R1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-2-27 390528]
R1 RapportCerberus_29574;RapportCerberus_29574;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\29574\RapportCerberus32_29574.sys [2011-8-7 216912]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-8-21 66360]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-8-21 158904]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-5-10 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys [2011-5-10 331384]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_85b55258\AEstSrv.exe [2008-12-5 73728]
R2 bbtest_svc;Broadband Test Application;c:\program files\broadband test application\BroadbandTestApp.exe [2011-3-24 815104]
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2009-9-25 266240]
R2 dlbc_device;dlbc_device;c:\windows\system32\dlbccoms.exe -service --> c:\windows\system32\dlbccoms.exe -service [?]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-24 155648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-6-16 233472]
R2 JSWHwBtn;JSW Hardware Button Service;c:\program files\tp-link\qss\HwBtnSvc.exe [2011-6-15 16384]
R2 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe -service --> c:\windows\system32\lxdncoms.exe -service [?]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.6.0.29\ccsvchst.exe [2011-5-10 130008]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-8-21 870200]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-8-2 105592]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2009-6-16 36608]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-1-21 16896]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-6-20 2152152]
S2 lxdnCATSCustConnectService;lxdnCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdnserv.exe [2009-4-28 94208]
S3 arusb_lh;TP-LINK TL-WN821N 11N Wireless device driver;c:\windows\system32\drivers\arusb_lh.sys [2011-6-15 437760]
S3 DNIMp50;DNIMp50 NDIS Protocol Driver;c:\windows\system32\drivers\DNIMP50.sys [2010-12-21 21504]
S3 DNISp50;DNISp50 NDIS Protocol Driver;c:\windows\system32\drivers\DNISP50.sys [2010-12-21 20480]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-5 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2010-10-14 103040]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\tp-link\qss\jswpsapi.exe [2011-6-15 954368]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-6-20 15232]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-9-1 41272]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-6-16 27192]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-09-06 09:55:26 -------- d-----w- c:\users\pete\appdata\local\{C6C9F0A4-10E2-4240-9395-E8D0D0F61D19}
2011-09-06 09:55:10 -------- d-----w- c:\users\pete\appdata\local\{A87134C7-2773-4662-A30A-EAFDEE3FEE79}
2011-09-01 03:18:13 -------- d-----w- c:\users\pete\appdata\local\{0061C9A2-C443-482A-88D8-00FF0495F789}
2011-09-01 03:17:48 -------- d-----w- c:\users\pete\appdata\local\{B41D4279-A452-4833-905C-B9BB777D2DDB}
2011-08-31 23:42:24 -------- d-----w- c:\users\pete\appdata\roaming\Malwarebytes
2011-08-31 23:42:11 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-31 23:42:10 -------- d-----w- c:\programdata\Malwarebytes
2011-08-31 23:42:07 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-31 23:42:07 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-31 22:57:59 -------- d-----w- c:\users\pete\appdata\local\{591A11C2-6A0E-4899-BF4C-981705BCFAF7}
2011-08-31 22:57:33 -------- d-----w- c:\users\pete\appdata\local\{61E3D22E-FA4E-4358-AB49-A05F460F2026}
2011-08-31 22:30:09 -------- d-----w- c:\users\pete\appdata\local\{69D63441-F07D-4552-9969-685BFCF3DEFC}
2011-08-31 22:29:40 -------- d-----w- c:\users\pete\appdata\local\{5A6EC52B-4CE2-49C5-8063-1DC0442A1071}
2011-08-25 01:43:25 -------- d-----w- c:\users\pete\appdata\local\{9776A83F-9B09-4328-B699-E2ECAB765CE0}
2011-08-25 01:43:00 -------- d-----w- c:\users\pete\appdata\local\{F52B4B78-B125-4326-9CE7-91A8F10BD339}
2011-08-24 00:49:24 -------- d-----w- c:\users\pete\appdata\local\{132498A9-4A40-4057-B2D2-8CBF6E056F79}
2011-08-24 00:49:03 -------- d-----w- c:\users\pete\appdata\local\{B90DB977-544C-4801-B938-63EE038A534B}
2011-08-24 00:04:16 -------- d-----w- c:\users\pete\appdata\local\{7F46F082-3F43-4A50-AD32-674163DD46C0}
2011-08-24 00:03:53 -------- d-----w- c:\users\pete\appdata\local\{0BD49F6D-1DE2-42D6-9EBA-25DCAA9D078E}
2011-08-23 23:48:24 -------- d-----w- c:\users\pete\appdata\local\NPE
2011-08-23 20:21:03 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-23 15:09:18 -------- d-----w- c:\users\pete\appdata\local\{2DF68679-0222-4BB6-9D72-17999ED673D8}
2011-08-23 15:07:56 -------- d-----w- c:\users\pete\appdata\local\{5BC950B4-6B91-4321-AF59-3F3D426BC439}
2011-08-21 09:00:36 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-08-17 08:02:34 -------- d-----w- c:\users\pete\appdata\local\{D34E0488-E2FC-4115-900B-855C422D99EC}
2011-08-17 08:02:23 -------- d-----w- c:\users\pete\appdata\local\{C589699B-083D-4784-A20B-C2BF070F26E0}
2011-08-16 15:42:34 -------- d-----w- c:\users\pete\appdata\local\{3968D643-0049-46A2-A6B5-EEB2E9DD863B}
2011-08-16 15:42:19 -------- d-----w- c:\users\pete\appdata\local\{655EF0BF-B220-4BF7-839E-517C5A338E74}
2011-08-14 14:53:29 -------- d-----w- c:\users\pete\appdata\local\{2A78F6BD-6428-416F-AA6D-67F9235F9B34}
2011-08-14 14:53:11 -------- d-----w- c:\users\pete\appdata\local\{9109FAD1-C1A4-4D3E-A0B8-C4F92F883F07}
2011-08-11 08:54:10 -------- d-----w- c:\users\pete\appdata\local\{7E007156-5CAC-4D9E-8A7C-C2E2E80145AC}
2011-08-11 08:53:58 -------- d-----w- c:\users\pete\appdata\local\{5D403A97-A14C-4072-B018-20A316F58A9F}
2011-08-10 19:57:55 -------- d-----w- c:\users\pete\appdata\local\{6698D9A1-7152-48A1-BF5F-937917EF621D}
2011-08-10 19:57:30 -------- d-----w- c:\users\pete\appdata\local\{B4150CE4-6D48-45AA-BE97-260B8F83E3E8}
2011-08-10 15:00:40 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-10 15:00:40 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-10 15:00:37 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-09 12:45:07 -------- d-----w- c:\users\pete\appdata\local\{AEFC3D2E-3A57-4588-B67D-D0B8AAF1A87D}
2011-08-09 12:44:45 -------- d-----w- c:\users\pete\appdata\local\{36552807-E54C-4AC8-A7E7-16C819847432}
.
==================== Find3M ====================
.
2011-08-05 13:14:17 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-23 11:04:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-07-23 11:00:05 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-07-23 10:59:52 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-07-23 10:59:34 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-07-23 10:59:34 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-07-23 10:03:47 385024 ----a-w- c:\windows\system32\html.iec
2011-07-23 09:27:04 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-07-23 09:25:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-09 10:03:50 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-06 15:31:47 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-05 17:37:00 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-07-05 17:37:00 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-06-26 13:21:12 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-06-26 13:21:12 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-06-20 09:31:32 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-06-17 16:03:18 375808 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 11:38:53.11 ===============

Attached File  Attach.txt   11.84KB   0 downloadsAttached File  ark.txt   72.8KB   0 downloads

Edited by Orange Blossom, 06 September 2011 - 10:22 PM.


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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 11 September 2011 - 04:50 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/417785 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 September 2011 - 02:40 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 17 September 2011 - 12:28 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Edited by gringo_pr, 17 September 2011 - 12:30 AM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 September 2011 - 10:07 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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