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internet access denied


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12 replies to this topic

#1 Arney X

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Posted 06 September 2011 - 02:07 AM

Hi, folks -

I need your help. My internet connection suddenly stopped working and refuses to connect again. I've run TDSSKiller and MBAM (but without a web connection I can't update it), and both show no infections. There was no active program activity when the connection stopped. My DSL modem shows a solid connection and, being on a LAN, all other computers can connect, so I believe it's a resident malware-deliberate reconfiguration somewhere in my computer's system. I haven't run Unhide or FixNCR since this problem doesn't seem to be as broad as those that are corrected by those applications. I've rebooted several times - with no visible loss of other functions - but the connection remains broken.

I'm running Windows XP Home and mainly use Internet Explorer to connect. Please help me track it down & reset the connection. Thanks very much.

- Arney

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#2 Nawtheasta

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Posted 06 September 2011 - 09:41 AM

I am not an expert here. Just another member.I will pass along what happened to me about a week ago.
My desktop runs win 7 ultimate. I use Fire Fox for my browser.
A week ago McAfee Security Center decided it no longer liked Fire Fox and blocked it.
I had to go into Security center and change it from block to allow. Works Ok now
Best of Luck with your problem.
Regards
Nawtheasta

#3 boopme

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Posted 06 September 2011 - 11:33 AM

Hello and welcome..
For the connection try these...
have you unplugged the modem for 10 seconnds and replugged it?


Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Arney X

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Posted 06 September 2011 - 11:38 AM

Leave it to a New Englander to be the first response! We can always count on each other! Thanks for the help & advice. Although I'm on an XP, use Internet Explorer & have Iolo System Mechanic as my security (along with Malwarebytes), I'll check System Mechanic's Security Center to see if I can find if it did the same thing. System Mechanic has been very good in detecting & blocking attacks, but I haven't had any pre-emptive actions from it yet. Thanks for the idea. I'll check it as soon as the current virus scan is finished.

Best regards.

#5 Arney X

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Posted 06 September 2011 - 11:49 AM

I guess our responses crossed, Boop! I haven't actually unplugged the modem; I just turned it off for 5 minutes at a time & turned it back on - sometimes rebooting while it was off, sometimes after turning it back on again. I'm assuming you meant the DSL modem, not the network modem, right? Would unplugging it be better than turning it off?

I'll try your suggestions, one at a time. I'm assuming that's what you meant, if the first one didn't work. I'll let you know ASAP. Thanks!

- Arney

#6 Arney X

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Posted 06 September 2011 - 12:31 PM

OK; done. I tried the first suggestion, but the "Use a proxy..." box wasn't checked. I tried the second suggestion, and upon reboot, desktop icons disappeared & reappeared several times before the reboot was finished. Still no web connection.

I hope I didn't use the wrong term when I said I was on a LAN. I have a wireless network set up with my desktop as the hub, and network distribution via a TRENDnet wireless modem. There's also another desktop Ethernetted directly into the DSL modem (which is still working fine; I'm on it now). All peripheral devices - whether networked or hardwired in - have internet access.

My apologies if I used the wrong terminology. I hope I didn't unnecessarily derail your train of thought. Thanks again in advance.

- Arney

#7 boopme

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Posted 06 September 2011 - 06:51 PM

Hello. not really my best area Networking.
But this may reveal something.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Arney X

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Posted 07 September 2011 - 01:43 AM

Thanks, Boop. Here are the results (by the way, I don't use - and have never used - Firefox):


MiniToolBox by Farbar
Ran by Owner (administrator) on 07-09-2011 at 02:25:01
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : 2nd-Original-XP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-10-DC-9D-AF-ED

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Wednesday, September 07, 2011 1:56:39 AM

Lease Expires . . . . . . . . . . : Wednesday, September 14, 2011 1:56:39 AM

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.2.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.2.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 10 dc 9d af ed ...... Realtek RTL8139/810x Family Fast Ethernet NIC
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.100 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.2.0 255.255.255.0 192.168.2.100 192.168.2.100 20
192.168.2.100 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.2.255 255.255.255.255 192.168.2.100 192.168.2.100 20
224.0.0.0 240.0.0.0 192.168.2.100 192.168.2.100 20
255.255.255.255 255.255.255.255 192.168.2.100 192.168.2.100 1
Default Gateway: 192.168.2.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/07/2011 02:01:12 AM) (Source: Windows Search Service) (User: )
Description: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application, SystemIndex Catalog

Error: (09/07/2011 00:52:02 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (09/07/2011 00:52:02 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (09/07/2011 00:51:37 AM) (Source: Windows Search Service) (User: )
Description: The gatherer is unable to read the registry DocIdMapFile.

Context: Application, SystemIndex Catalog

Details:
The system cannot find the file specified. (0x80070002)

Error: (09/06/2011 01:18:50 PM) (Source: Windows Search Service) (User: )
Description: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application, SystemIndex Catalog

Error: (09/06/2011 00:56:57 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (09/06/2011 00:56:57 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (09/06/2011 00:56:12 PM) (Source: Windows Search Service) (User: )
Description: The gatherer is unable to read the registry DocIdMapFile.

Context: Application, SystemIndex Catalog

Details:
The system cannot find the file specified. (0x80070002)

Error: (09/06/2011 01:20:05 AM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.51.1.1076, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/05/2011 10:36:00 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.51.1.1076, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (09/07/2011 01:59:18 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (09/07/2011 01:59:18 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

Error: (09/07/2011 00:52:16 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (09/07/2011 00:52:16 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Windows Search service to connect.

Error: (09/07/2011 00:52:16 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1053" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (09/07/2011 00:52:15 AM) (Source: DCOM) (User: Owner)
Description: DCOM got error "%%1053" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (09/07/2011 00:52:15 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (09/07/2011 00:52:15 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Windows Search service to connect.

Error: (09/07/2011 00:52:13 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).

Error: (09/07/2011 00:52:05 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================


AC3Filter (remove only)
Adobe AIR (Version: 2.7.0.19480)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.5)
Adobe Reader X (10.1.0) (Version: 10.1.0)
AIM 7
ArcSoft Software Suite
AVSDK5 (Version: 5.3.3)
Boris Graffiti (Version: 5.20.200)
Canon iP4300 User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint
Coupon Printer for Windows (Version: 5.0.0.0)
Cyberchase Castleblanca Quest
Detto IntelliMover Demo (Version: 1.0.0)
DivX Setup (Version: 2.5.0.11)
Dorling Kindersley Application Database v1.3
Download Updater (AOL LLC)
Easy-WebPrint
ESET Online Scanner v3
File Type Assistant
Google Chrome (Version: 13.0.782.220)
Google Earth (Version: 6.0.3.2197)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.65)
hp center
HP Instant Support (Version: 4.03.03)
hp toolkit
IndeoŽ Software
Intel® Extreme Graphics Driver
InterVideo WinDVD 4
iolo technologies' System Mechanic Professional (Version: 10.5.4)
Java Auto Updater (Version: 2.0.4.1)
Java™ 6 Update 25 (Version: 6.0.250)
KBD
Lernout & Hauspie TruVoice American English TTS Engine
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
Maxtor MaxBlast (Version: 10.0.5018)
Microsoft .NET Framework (English) (Version: 1.0.3705)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
MUSICMATCH Jukebox
NVIDIA Windows 2000/XP Display Drivers
OLYMPUS CAMEDIA Master 1.2
PC-Doctor for Windows
Pinnacle Studio 12 (Version: 12.0.0.6163)
Pinnacle Studio 12 Ultimate Plugins (Version: 12.0.0.0)
Pinnacle Video Driver (Version: 12.00.0017)
proDAD Vitascene 1.0
Professional CD Label Kit
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1 (Version: 2.2.1)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
S3Display
S3Gamma2
S3Info2
S3Overlay
Schooltown Launcher (Version: 1.00.08.07.22)
Shockwave
ShowBiz
Sonic DLA (Version: 4.60)
Sonic MyDVD (Version: 5.2.2)
Sonic RecordNow! Deluxe (Version: 6.7.0)
Sonic Update Manager (Version: 2.9)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Visioneer 3100b Scanner Driver
Visioneer PaperPort 6.1
VLC media player 1.0.5 (Version: 1.0.5)
WebFldrs XP (Version: 9.50.6513)
Windows Backup Utility (Version: 5.1)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinZip 15.0 (Version: 15.0.9302)
WordPerfect Productivity Pack
WordPerfect Productivity Pack (Version: 10)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 1015.48 MB
Available physical RAM: 574.7 MB
Total Pagefile: 1677.94 MB
Available Pagefile: 1350.02 MB
Total Virtual: 2047.88 MB
Available Virtual: 1993.99 MB

========================= Partitions: =====================================

2 Drive c: (HP_PAVILION) (Fixed) (Total:432.78 GB) (Free:296.95 GB) NTFS
3 Drive d: (HP_RECOVERY) (Fixed) (Total:32.97 GB) (Free:28.27 GB) FAT32
6 Drive g: (HP_PAVILION 80G) (Fixed) (Total:69.27 GB) (Free:67.64 GB) NTFS
7 Drive h: (HP_RECOVERY) (Fixed) (Total:5.27 GB) (Free:0.8 GB) FAT32
8 Drive i: (ATOM) (Removable) (Total:7.46 GB) (Free:4.41 GB) FAT32

========================= Users: ========================================

User accounts for \\2ND-ORIGINAL-XP

Administrator Guest HelpAssistant
Owner SUPPORT_388945a0 SUPPORT_fddfa904

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#9 boopme

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Posted 07 September 2011 - 10:54 AM

Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address,
then you may proceed.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Arney X

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Posted 07 September 2011 - 01:50 PM

Tried both. No change. Settings were already on "obtain automatically." Browser window still comes up as "Internet Explorer cannot display the webpage". Also tried rebooting into Safe Mode. Still no connection. Tried disabling firewall. No connection. Tried disabling & re-enabling Ethernet connection. No change. Also tried 'brute forcing' IP address into TCP/IP. Nothing.

Edited by Arney X, 07 September 2011 - 01:53 PM.


#11 boopme

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Posted 07 September 2011 - 02:26 PM

Is this IE 7.8 or 9

Here's a list of troubleshooters.
http://support.microsoft.com/kb/956196

Start a new topic in Networking as they are faster at determining these issues then I ,sorry.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Arney X

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Posted 07 September 2011 - 05:53 PM

I've had IE 8 up until today. One of the fixes I tried today was to restore internet settings to factory defaults, so right now it's probably IE 7. Also, speaking of restore, it seems as though the last virus I had shut off System Restore without my knowledge, which I just discovered by trying to go through System Restore to fix this. I just turned it back on a few minutes ago.

Sure, I'll try Networking. That makes sense. Can you move this string so that I won't have to start all over again from scratch? I think the moderator there should know what we've tried so far, right? Thanks very much for all your help, Boop. I'm sorry we weren't able to fix the problem here. Take care, my friend.

- Arney

#13 boopme

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Posted 07 September 2011 - 08:32 PM

Arney
Copy what's in the code box into your new topic.
This way It has no replies instead of someone looking and seeing 12 replies. They are likely to pass it thinking you are getting help.
i put the link to here so they can read it.


AII thread with boopme. Asked me to start a new topic here.
http://www.bleepingcomputer.com/forums/topic417687.html/page__pid__2400397#entry2400397




Hi, folks -

I need your help. My internet connection suddenly stopped working and refuses to connect again. I've run TDSSKiller and MBAM (but without a web connection I can't update it), and both show no infections. There was no active program activity when the connection stopped. My DSL modem shows a solid connection and, being on a LAN, all other computers can connect, so I believe it's a resident malware-deliberate reconfiguration somewhere in my computer's system. I haven't run Unhide or FixNCR since this problem doesn't seem to be as broad as those that are corrected by those applications. I've rebooted several times - with no visible loss of other functions - but the connection remains broken.

I'm running Windows XP Home and mainly use Internet Explorer to connect. Please help me track it down & reset the connection. Thanks very much.

- Arney

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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