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slow response is really starting to bug me


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12 replies to this topic

#1 no2sun

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Posted 05 September 2011 - 03:10 PM

computer is running slow with lockups. I have a red shield in the lower right task bar that warns of windows security alert. I have opened this to the security center and it says that the auto updates are not on. I have tried different ways to get the updates as well as going to m/s and trying to update where I get an error message. I don't know what is going on here but it is frustrating. I appreciate any help. Thanks. I should say I am running xp pro 2002 version, service pac3, ie8(i think),dell vostro200 1.6GHz intel, 3GBram.
Rich

Edited by no2sun, 05 September 2011 - 03:21 PM.


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#2 boopme

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Posted 05 September 2011 - 03:17 PM

Hello and welcome,Rich..

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.


Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now reboot to Normal and run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware



Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 no2sun

no2sun
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Posted 05 September 2011 - 04:55 PM

here are the rsults for the tests run. still can't turn on auto update and the red shield is still there. dont know about speed yet. thanks. Rich

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 09/05/2011 at 16:34:21.
Operating System: Microsoft Windows XP


Processes terminated by Rkill or while it was running:



Rkill completed on 09/05/2011 at 16:34:25.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/05/2011 at 05:32 PM

Application Version : 5.0.1118

Core Rules Database Version : 7645
Trace Rules Database Version: 5457

Scan type : Complete Scan
Total Scan Time : 00:47:18

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 327
Memory threats detected : 0
Registry items scanned : 38930
Registry threats detected : 23
File items scanned : 92308
File threats detected : 87

Adware.HBHelper
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\InprocServer32
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\InprocServer32#ThreadingModel
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\ProgID
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\TypeLib
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\VersionIndependentProgID
HKLM\Software\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKCR\URLSearchHook.ToolbarURLSearchHook.1
HKCR\URLSearchHook.ToolbarURLSearchHook.1\CLSID
HKCR\URLSearchHook.ToolbarURLSearchHook
HKCR\URLSearchHook.ToolbarURLSearchHook\CLSID
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\0
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\0\win32
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\FLAGS
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\HELPDIR
C:\PROGRAM FILES\PDF CREATOR TOOLBAR\TBHELPER.DLL

Browser Hijacker.Deskbar
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid32
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib#Version

Adware.Tracking Cookie
C:\Documents and Settings\Rich\Cookies\rich@247realmedia[2].txt
C:\Documents and Settings\Rich\Cookies\rich@2o7[2].txt
C:\Documents and Settings\Rich\Cookies\rich@a1.interclick[2].txt
C:\Documents and Settings\Rich\Cookies\rich@acronymfinder[1].txt
C:\Documents and Settings\Rich\Cookies\rich@ad.wsod[2].txt
C:\Documents and Settings\Rich\Cookies\rich@adbrite[2].txt
C:\Documents and Settings\Rich\Cookies\rich@adlegend[2].txt
C:\Documents and Settings\Rich\Cookies\rich@ads.bleepingcomputer[2].txt
C:\Documents and Settings\Rich\Cookies\rich@ads.pointroll[1].txt
C:\Documents and Settings\Rich\Cookies\rich@ads.pubmatic[1].txt
C:\Documents and Settings\Rich\Cookies\rich@ads.verticalscope[2].txt
C:\Documents and Settings\Rich\Cookies\rich@adultfriendfinder[2].txt
C:\Documents and Settings\Rich\Cookies\rich@adxpose[1].txt
C:\Documents and Settings\Rich\Cookies\rich@anrtx.tacoda[1].txt
C:\Documents and Settings\Rich\Cookies\rich@ar.atwola[1].txt
C:\Documents and Settings\Rich\Cookies\rich@at.atwola[2].txt
C:\Documents and Settings\Rich\Cookies\rich@atwola[1].txt
C:\Documents and Settings\Rich\Cookies\rich@banner.motorcycle-usa[1].txt
C:\Documents and Settings\Rich\Cookies\rich@cbsdigitalmedia.112.2o7[1].txt
C:\Documents and Settings\Rich\Cookies\rich@chitika[1].txt
C:\Documents and Settings\Rich\Cookies\rich@citi.bridgetrack[2].txt
C:\Documents and Settings\Rich\Cookies\rich@cn.clickable[1].txt
C:\Documents and Settings\Rich\Cookies\rich@collective-media[1].txt
C:\Documents and Settings\Rich\Cookies\rich@content.yieldmanager[2].txt
C:\Documents and Settings\Rich\Cookies\rich@content.yieldmanager[3].txt
C:\Documents and Settings\Rich\Cookies\rich@dc.tremormedia[1].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wblowmcpggo.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wgkosgdpeko.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wjkociczecp.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wjkoekajsdp.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wjlicnazegp.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wjlowod5sap.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@e-2dj6wnk4uic5mao.stats.esomniture[2].txt
C:\Documents and Settings\Rich\Cookies\rich@eyewonder[2].txt
C:\Documents and Settings\Rich\Cookies\rich@hearstmagazines.112.2o7[1].txt
C:\Documents and Settings\Rich\Cookies\rich@in.getclicky[1].txt
C:\Documents and Settings\Rich\Cookies\rich@insightexpressai[2].txt
C:\Documents and Settings\Rich\Cookies\rich@interclick[2].txt
C:\Documents and Settings\Rich\Cookies\rich@invitemedia[1].txt
C:\Documents and Settings\Rich\Cookies\rich@kanoodle[1].txt
C:\Documents and Settings\Rich\Cookies\rich@kontera[2].txt
C:\Documents and Settings\Rich\Cookies\rich@legolas-media[2].txt
C:\Documents and Settings\Rich\Cookies\rich@lfstmedia[2].txt
C:\Documents and Settings\Rich\Cookies\rich@liveperson[1].txt
C:\Documents and Settings\Rich\Cookies\rich@liveperson[2].txt
C:\Documents and Settings\Rich\Cookies\rich@liveperson[3].txt
C:\Documents and Settings\Rich\Cookies\rich@liveperson[4].txt
C:\Documents and Settings\Rich\Cookies\rich@liveperson[6].txt
C:\Documents and Settings\Rich\Cookies\rich@liveperson[7].txt
C:\Documents and Settings\Rich\Cookies\rich@lucidmedia[1].txt
C:\Documents and Settings\Rich\Cookies\rich@media.adfrontiers[1].txt
C:\Documents and Settings\Rich\Cookies\rich@media6degrees[2].txt
C:\Documents and Settings\Rich\Cookies\rich@mediabrandsww[2].txt
C:\Documents and Settings\Rich\Cookies\rich@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Rich\Cookies\rich@mm.chitika[1].txt
C:\Documents and Settings\Rich\Cookies\rich@msnbc.112.2o7[1].txt
C:\Documents and Settings\Rich\Cookies\rich@msnportal.112.2o7[1].txt
C:\Documents and Settings\Rich\Cookies\rich@network.realmedia[2].txt
C:\Documents and Settings\Rich\Cookies\rich@nextag[2].txt
C:\Documents and Settings\Rich\Cookies\rich@overture[1].txt
C:\Documents and Settings\Rich\Cookies\rich@paypal.112.2o7[1].txt
C:\Documents and Settings\Rich\Cookies\rich@pmamedia.sitescout[1].txt
C:\Documents and Settings\Rich\Cookies\rich@pointroll[2].txt
C:\Documents and Settings\Rich\Cookies\rich@questionmarket[1].txt
C:\Documents and Settings\Rich\Cookies\rich@realmedia[1].txt
C:\Documents and Settings\Rich\Cookies\rich@revsci[1].txt
C:\Documents and Settings\Rich\Cookies\rich@ru4[2].txt
C:\Documents and Settings\Rich\Cookies\rich@s.clickability[2].txt
C:\Documents and Settings\Rich\Cookies\rich@sales.liveperson[1].txt
C:\Documents and Settings\Rich\Cookies\rich@server.iad.liveperson[2].txt
C:\Documents and Settings\Rich\Cookies\rich@serving-sys[1].txt
C:\Documents and Settings\Rich\Cookies\rich@specificclick[1].txt
C:\Documents and Settings\Rich\Cookies\rich@stats4.clicktracks[2].txt
C:\Documents and Settings\Rich\Cookies\rich@tacoda.at.atwola[2].txt
C:\Documents and Settings\Rich\Cookies\rich@trafficmp[1].txt
C:\Documents and Settings\Rich\Cookies\rich@tribalfusion[1].txt
C:\Documents and Settings\Rich\Cookies\rich@www.googleadservices[1].txt
C:\Documents and Settings\Rich\Cookies\rich@www.googleadservices[2].txt
C:\Documents and Settings\Rich\Cookies\rich@www.googleadservices[3].txt
C:\Documents and Settings\Rich\Cookies\rich@www.googleadservices[4].txt
C:\Documents and Settings\Rich\Cookies\rich@yieldmanager[1].txt
ia.media-imdb.com [ C:\DOCUMENTS AND SETTINGS\RICH\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\5RTGU27P ]
media.nbcphiladelphia.com [ C:\DOCUMENTS AND SETTINGS\RICH\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\5RTGU27P ]
msnbcmedia.msn.com [ C:\DOCUMENTS AND SETTINGS\RICH\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\5RTGU27P ]
secure-us.imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\RICH\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\5RTGU27P ]
sftrack.searchforce.net [ C:\DOCUMENTS AND SETTINGS\RICH\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\5RTGU27P ]



Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7659

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/5/2011 5:46:21 PM
mbam-log-2011-09-05 (17-46-21).txt

Scan type: Quick scan
Objects scanned: 177153
Time elapsed: 5 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



MiniToolBox by Farbar
Ran by Rich (administrator) on 05-09-2011 at 17:49:31
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : DF5141F1

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® 82562V-2 10/100 Network Connection

Physical Address. . . . . . . . . : 00-1A-A0-9E-A8-E0

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.15.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.15.1

DHCP Server . . . . . . . . . . . : 192.168.15.1

DNS Servers . . . . . . . . . . . : 192.168.15.1

Lease Obtained. . . . . . . . . . : Monday, September 05, 2011 5:35:17 PM

Lease Expires . . . . . . . . . . : Monday, September 05, 2011 6:35:17 PM

Server: mygateway1.Motorola
Address: 192.168.15.1

Name: google.com
Addresses: 74.125.113.147, 74.125.113.104, 74.125.113.103, 74.125.113.106
74.125.113.99, 74.125.113.105



Pinging google.com [74.125.113.147] with 32 bytes of data:



Reply from 74.125.113.147: bytes=32 time=35ms TTL=48

Reply from 74.125.113.147: bytes=32 time=32ms TTL=48



Ping statistics for 74.125.113.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 32ms, Maximum = 35ms, Average = 33ms

Server: mygateway1.Motorola
Address: 192.168.15.1

Name: yahoo.com
Addresses: 72.30.2.43, 98.137.149.56, 209.191.122.70, 67.195.160.76
69.147.125.65



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=95ms TTL=44

Reply from 72.30.2.43: bytes=32 time=94ms TTL=44



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 94ms, Maximum = 95ms, Average = 94ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1a a0 9e a8 e0 ...... Intel® 82562V-2 10/100 Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.15.1 192.168.15.3 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.15.0 255.255.255.0 192.168.15.3 192.168.15.3 20
192.168.15.3 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.15.255 255.255.255.255 192.168.15.3 192.168.15.3 20
224.0.0.0 240.0.0.0 192.168.15.3 192.168.15.3 20
255.255.255.255 255.255.255.255 192.168.15.3 192.168.15.3 1
Default Gateway: 192.168.15.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/26/2011 10:10:33 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/26/2011 10:10:07 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/25/2011 05:49:21 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2011 10:17:42 PM) (Source: Lavasoft Ad-Aware Service) (User: )
Description: Only one instance of service process is allowed.

Error: (08/19/2011 10:17:58 PM) (Source: Lavasoft Ad-Aware Service) (User: )
Description: Only one instance of service process is allowed.

Error: (08/15/2011 10:16:46 PM) (Source: Lavasoft Ad-Aware Service) (User: )
Description: Only one instance of service process is allowed.

Error: (08/15/2011 00:00:41 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/15/2011 00:00:28 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/12/2011 10:18:07 PM) (Source: Lavasoft Ad-Aware Service) (User: )
Description: Only one instance of service process is allowed.

Error: (08/09/2011 09:13:56 AM) (Source: Application Hang) (User: )
Description: Hanging application WINWORD.EXE, version 11.0.8328.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (09/05/2011 05:36:20 PM) (Source: Service Control Manager) (User: )
Description: The Nero Registry InCD Service service failed to start due to the following error:
%%2

Error: (09/05/2011 05:34:18 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (09/05/2011 04:35:24 PM) (Source: DCOM) (User: Rich)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (09/05/2011 04:32:31 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (09/05/2011 04:32:16 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Aavmker4
aswSnx
aswSP
aswTdi
Fips
intelppm
pavboot

Error: (09/04/2011 06:22:06 PM) (Source: Service Control Manager) (User: )
Description: The Nero Registry InCD Service service failed to start due to the following error:
%%2

Error: (09/03/2011 08:09:34 AM) (Source: Service Control Manager) (User: )
Description: The Nero Registry InCD Service service failed to start due to the following error:
%%2

Error: (08/28/2011 05:33:43 PM) (Source: Service Control Manager) (User: )
Description: The Nero Registry InCD Service service failed to start due to the following error:
%%2

Error: (08/28/2011 05:18:39 PM) (Source: Service Control Manager) (User: )
Description: The Nero Registry InCD Service service failed to start due to the following error:
%%2

Error: (08/28/2011 10:03:12 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 59 minutes.
NtpClient has no source of accurate time.


Microsoft Office Sessions:
=========================
Error: (08/26/2011 10:10:33 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/26/2011 10:10:07 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/25/2011 05:49:21 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2011 10:17:42 PM) (Source: Lavasoft Ad-Aware Service)(User: )
Description: Only one instance of service process is allowed.

Error: (08/19/2011 10:17:58 PM) (Source: Lavasoft Ad-Aware Service)(User: )
Description: Only one instance of service process is allowed.

Error: (08/15/2011 10:16:46 PM) (Source: Lavasoft Ad-Aware Service)(User: )
Description: Only one instance of service process is allowed.

Error: (08/15/2011 00:00:41 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/15/2011 00:00:28 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/12/2011 10:18:07 PM) (Source: Lavasoft Ad-Aware Service)(User: )
Description: Only one instance of service process is allowed.

Error: (08/09/2011 09:13:56 AM) (Source: Application Hang)(User: )
Description: WINWORD.EXE11.0.8328.0hungapp0.0.0.000000000


=========================== Installed Programs ============================

Acrobat.com (Version: 2.1.0)
Acrobat.com (Version: 2.1.0.0)
Ad-Aware (Version: 9.5.0)
Adobe Acrobat 4.0
Adobe AIR (Version: 2.7.0.19530)
Adobe Download Manager (Version: 1.6.2.99)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Media Player (Version: 1.8)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Advanced Batch Converter (Version: 5.0)
AllerCalc
Apple Application Support (Version: 1.3.2)
Apple Software Update (Version: 2.1.1.116)
avast! Internet Security (Version: 6.0.1203.0)
Browser Address Error Redirector (Version: 1.00.0000)
CCleaner (Version: 2.36)
CDBurnerXP (Version: 4.3.8.2474)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
CPUID CPU-Z 1.54
Dell DataSafe Online (Version: 1.0.15)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Network Assistant (Version: 3.0.0.0)
Dell Support Center (Support Software) (Version: 2.2.09085)
DellSupport (Version: 6.0.3075)
DesignPro 5.0 Limited Edition (Version: 5.2.1201)
doPDF 7.2 printer
Driver Performer (Version: 10.0)
ESET Online Scanner v3
FastStone Image Viewer 4.2 (Version: 4.2)
File Uploader (Version: 1.2.1)
Garmin City Navigator North America NT 2008 (Version: 9.0.0.0)
Garmin Communicator Plugin (Version: 2.9.2)
Garmin Lifetime Updater (Version: 2.0.4)
Garmin POI Loader (Version: 2.5.4.0)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.4.2)
GIMP 2.6.11 (Version: 2.6.11)
Google Earth (Version: 6.0.3.2197)
Google Update Helper (Version: 1.3.21.65)
ieSpell (Version: 2.6.4 (build 573))
Intel® Graphics Media Accelerator Driver (Version: 0.0.0.0000)
Intel® PRO Network Connections 12.1.8.0 (Version: )
IrfanView (remove only) (Version: 4.27)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 5 (Version: 1.6.0.50)
LightScribe System Software 1.14.17.1 (Version: 1.14.17.1)
LiveUpdate 3.1 (Symantec Corporation) (Version: 3.1.0.99)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
MediaMonkey 3.2 (Version: 3.2)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2 (Version: 9.00.9327)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 4.0.60310.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Works (Version: 08.05.0818)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
Nero 7 Essentials (Version: 7.03.1189)
neroxml (Version: 1.0.0)
Nikon Message Center (Version: 0.92.000)
Nikon RAW Codec (Version: 1.00.0000)
Nikon Transfer (Version: 1.5.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Orbit Downloader
Panda ActiveScan 2.0 (Version: 01.04.01.0000)
PDF Creator Toolbar
PDFCreator
PDFCreator (Version: 0.9.5)
Photobie -- photo editing software from Photobie Design
PhotoScape
Picture Control Utility (Version: 1.1.6)
PowerDVD (Version: 7.0)
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
QualxServ Service Agreement (Version: 1.11.0000)
QuickTime (Version: 7.68.75.0)
Realtek High Definition Audio Driver (Version: 5.10.0.6316)
Revo Uninstaller Pro 2.2.3 (Version: 2.2.3)
Seagate DiscWizard (Version: 11.0.8142)
SearchAssist
Sonic Activation Module (Version: 1.0)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
Splash Lite (Version: 1.4.3)
Startup Manager 2.4.2 (Version: 2.4.2)
SUPERAntiSpyware (Version: 5.0.1118)
System Requirements Lab for Intel (Version: 4.4.24.0)
Tweak UI
TweakNow PowerPack 2010 (Version: 2.3.2)
TweakNow PowerPack 2011 (Version: 3.0.1)
TweakNow RegCleaner 2011 (Version: 6.0.3)
ViewNX (Version: 1.4.0)
ViewSonic Monitor Drivers
ViewSonic Windows XP x64 Signed Files
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0059.1)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2 (Version: 5.2.70)
Windows Rights Management Client with Service Pack 2 (Version: 5.2.70)
Windows XP Service Pack 3 (Version: 20080414.031525)
XML Paper Specification Shared Components Pack 1.0
ZoneAlarm (Version: 9.2.057.000)
ZoneAlarm Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 3061.1 MB
Available physical RAM: 2241.76 MB
Total Pagefile: 4423.22 MB
Available Pagefile: 3710.5 MB
Total Virtual: 2047.88 MB
Available Virtual: 1993.38 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.45 GB) (Free:40.42 GB) NTFS
3 Drive e: (Local Disk) (Fixed) (Total:465.76 GB) (Free:424.53 GB) NTFS

========================= Users: ========================================

User accounts for \\DF5141F1

Administrator Guest HelpAssistant
Rich SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#4 boopme

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Posted 05 September 2011 - 06:22 PM

Ok should ne a lot better now.

We need to Fix Java and do an online scan.

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 no2sun

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Posted 05 September 2011 - 09:36 PM

hello Boopme, installed new java and ran ESET. no threats found

#6 boopme

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Posted 05 September 2011 - 10:08 PM

OK,no2sun how is it running now as it looks good.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 no2sun

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Posted 05 September 2011 - 10:22 PM

seems a little better. take about 3 min to start up. (to be able to open IE.) still have the red shield and not able to turn on auto updater. still cannot update security even manually.
THANK YOU,
Rich

Edited by no2sun, 05 September 2011 - 10:24 PM.


#8 boopme

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Posted 05 September 2011 - 10:38 PM

Please download and install FixWindowsUpdate

After the program is installed, launch it using the desktop shortcut.

Click Phase 1, then Phase 2. Phase 2 will take some time to run.

Once Phase 2 is complete, click Start BITS.

Exit the program and reboot the computer.

Do updates work now?


I wouls also like you to run SFC

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC



I have to leave now so I will look tommorrow.
Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 no2sun

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Posted 06 September 2011 - 08:11 AM

hello boopme. I ran the fix windows update and got to the "OK to start BITS" when I pressed the button I got an error message.

"error while starting BITS. The problem was not fixed or BITS was already running"

as for the sfc /scannow...lord only knows where that cd is. I'll keep looking.

Tried to update security from MS site and got the same error message as before [Error number: 0x80070424]
still have red shield in the tool bar. When I go to the control panel, it says the update is on auto (recommended) but I dont think so. I tried to get the updates from that link and get the error message there too.

Edited by no2sun, 06 September 2011 - 08:20 AM.


#10 boopme

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Posted 06 September 2011 - 10:58 AM

Lets move you as they may be able to find the block and /or the files needed with out the disc.

Start a topic "Cannot update"

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 no2sun

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Posted 06 September 2011 - 05:35 PM

hello Boopme. haverun the programs requested. filed a new post to the trojan forum as requested. now just waiting.
Thank you, Rich

I see you live in joisey...what exit?

#12 boopme

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Posted 06 September 2011 - 06:48 PM

16E on the Palisades
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Orange Blossom

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Posted 06 September 2011 - 10:24 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic417793.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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