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Google redirect virus. Koobface


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10 replies to this topic

#1 DollyG60

DollyG60

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  • 19 posts
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  • Local time:11:00 PM

Posted 05 September 2011 - 02:51 PM

Hi, i hope you guys can help, I am trying to sort my brothers computer out. He clicked a link on Facebook and downloaded something he shouldn't have, now Google redirects search results at random. He got an email from Facebook saying he has "Koobface" virus, i dont know how true this is. Malwarebytes now shows 0 infections but fault remains.

DDS log:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Steven at 20:40:31 on 2011-09-05
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3037.1706 [GMT 1:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe
C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files (x86)\Spyware Doctor\pctsGui.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\NETGEAR\WNA1100\WNA1100.exe
C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\wuauclt.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HiJackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\taskhost.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
uDefault_Page_URL = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
mDefault_Page_URL = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit=userinit.exe,
BHO: vShare Toolbar: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\IPSBHO.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110824204429.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
TB: vShare Toolbar: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
uRun: [Google Update] "C:\Users\Steven\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Hotkey Utility] C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
mRun: [OOTag] C:\Program Files (x86)\Packard Bell\OOBEOffer\OOTag.exe
mRun: [jswtrayutil] "C:\Program Files (x86)\NETGEAR\WNA1100\jswtrayutil.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [tray_ico]
mRun: [tray_ico1]
mRun: [tray_ico2]
mRun: [tray_ico3]
mRun: [tray_ico4]
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [ISTray] "C:\Program Files (x86)\Spyware Doctor\pctsGui.exe" /hideGUI
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [PCTools FGuard] C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WNA1100\WNA1100.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableSecureUIAPaths = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
LSP: mswsock.dll
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{0B8EEC1D-B7A2-474D-B1A9-3E4FAAFDF7E2} : DhcpNameServer = 192.168.0.1
Handler: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: vShare Toolbar: {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
BHO-X64: Browser Defender BHO - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110824204429.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
TB-X64: vShare Toolbar: {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Hotkey Utility] C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
mRun-x64: [OOTag] C:\Program Files (x86)\Packard Bell\OOBEOffer\OOTag.exe
mRun-x64: [jswtrayutil] "C:\Program Files (x86)\NETGEAR\WNA1100\jswtrayutil.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [tray_ico]
mRun-x64: [tray_ico1]
mRun-x64: [tray_ico2]
mRun-x64: [tray_ico3]
mRun-x64: [tray_ico4]
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [ISTray] "C:\Program Files (x86)\Spyware Doctor\pctsGui.exe" /hideGUI
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [PCTools FGuard] C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R0 PCTCore;PCTools KDS;C:\Windows\system32\drivers\PCTCore64.sys --> C:\Windows\system32\drivers\PCTCore64.sys [?]
R0 pctDS;PC Tools Data Store;C:\Windows\system32\drivers\pctDS64.sys --> C:\Windows\system32\drivers\pctDS64.sys [?]
R0 pctEFA;PC Tools Extended File Attributes;C:\Windows\system32\drivers\pctEFA64.sys --> C:\Windows\system32\drivers\pctEFA64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SCMNdisP;General NDIS Protocol Driver;C:\Windows\system32\DRIVERS\scmndisp.sys --> C:\Windows\system32\DRIVERS\scmndisp.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1108000.005\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1108000.005\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1108000.005\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1108000.005\SYMEFA64.SYS [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\NISx64\1108000.005\ccHPx64.sys --> C:\Windows\system32\drivers\NISx64\1108000.005\ccHPx64.sys [?]
R1 JSWPSLWF;JumpStart Wireless Filter Driver;C:\Windows\system32\DRIVERS\jswpslwfx.sys --> C:\Windows\system32\DRIVERS\jswpslwfx.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\Windows\system32\Drivers\PCTSD64.sys --> C:\Windows\system32\Drivers\PCTSD64.sys [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\NISx64\1108000.005\SYMTDIV.SYS --> C:\Windows\system32\Drivers\NISx64\1108000.005\SYMTDIV.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-9 169312]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe [2011-9-5 337872]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-9-5 366640]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-8-24 355440]
R2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-8-24 200056]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-8-24 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]
R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe [2011-9-5 371472]
R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe [2011-9-5 1117144]
R2 Updater Service;Updater Service;C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe [2010-5-7 243232]
R2 WSWNA1100;WSWNA1100;C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe [2011-1-28 268768]
R3 athur;Atheros AR9271 Wireless Network Adapter Service;C:\Windows\system32\DRIVERS\athurx.sys --> C:\Windows\system32\DRIVERS\athurx.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
S1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1108000.005\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1108000.005\Ironx64.SYS [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-28 135664]
S2 NIS;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe [?]
S3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-1-29 132656]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-28 135664]
S3 jswpsapi;JumpStart Wi-Fi Protected Setup;C:\Program Files (x86)\NETGEAR\WNA1100\jswpsapi.exe [2011-1-28 960992]
S3 McAfee ScanAndRepair Svc;McAfee ScanAndRepair Svc;C:\Program Files (x86)\McAfeeScanAndRepair\McAfeeScanRepairSvc.exe [2011-4-6 694864]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-09-05 19:26:13 388096 ----a-r- C:\Users\Steven\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-09-05 19:10:21 816016 ----a-w- C:\Windows\System32\drivers\pctEFA64.sys
2011-09-05 19:10:21 452872 ----a-w- C:\Windows\System32\drivers\pctDS64.sys
2011-09-05 19:10:13 279344 ----a-w- C:\Windows\System32\drivers\PCTSD64.sys
2011-09-05 18:50:11 -------- d-----w- C:\Users\Steven\AppData\Roaming\Malwarebytes
2011-09-05 18:50:03 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-05 18:50:02 -------- d-----w- C:\ProgramData\Malwarebytes
2011-09-05 18:49:59 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-09-05 18:49:59 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-09-05 18:49:02 767952 ----a-w- C:\Windows\BDTSupport.dll0931.old
2011-09-05 18:49:02 767952 ----a-w- C:\Windows\BDTSupport.dll
2011-09-05 18:49:02 149456 ----a-w- C:\Windows\SGDetectionTool.dll0931.old
2011-09-05 18:49:02 149456 ----a-w- C:\Windows\SGDetectionTool.dll
2011-09-05 18:49:01 2029520 ----a-w- C:\Windows\PCTBDCore.dll
2011-09-05 18:49:01 1652688 ----a-w- C:\Windows\PCTBDCore.dll0931.old
2011-09-05 18:49:01 1533904 ----a-w- C:\Windows\PCTBDRes.dll
2011-09-05 18:48:53 337048 ----a-w- C:\Windows\System32\drivers\pctgntdi64.sys
2011-09-05 18:48:53 143896 ----a-w- C:\Windows\System32\drivers\pctwfpfilter64.sys
2011-09-05 18:48:45 282440 ----a-w- C:\Windows\System32\drivers\PCTCore64.sys
2011-09-05 18:48:39 92896 ----a-w- C:\Windows\System32\drivers\pctplsg64.sys
2011-09-04 19:40:56 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-09-04 19:40:56 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-09-04 19:40:13 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DE6E11A4-E2D6-4F7F-AB24-F0375B63CC48}\mpengine.dll
2011-09-04 19:14:08 -------- d-----w- C:\Program Files (x86)\STOPzilla!
2011-09-04 19:14:07 -------- d-----w- C:\ProgramData\STOPzilla!
2011-09-04 19:14:07 -------- d-----w- C:\Program Files (x86)\Common Files\iS3
2011-08-28 19:53:20 -------- d-s---w- C:\ComboFix
2011-08-28 19:31:47 -------- d-----w- C:\Users\Steven\AppData\Local\Apple
2011-08-27 15:04:31 -------- d-----w- C:\ProgramData\Trend Micro
2011-08-27 15:01:32 -------- d-----w- C:\Users\Steven\AppData\Roaming\PC Tools
2011-08-27 15:01:32 -------- d-----w- C:\ProgramData\PC Tools
2011-08-27 15:01:32 -------- d-----w- C:\Program Files (x86)\Spyware Doctor
2011-08-27 15:01:32 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools
2011-08-27 14:57:15 -------- d-----w- C:\Users\Steven\AppData\Local\Browser Guard
2011-08-27 14:54:24 -------- d-----w- C:\Program Files (x86)\WinPcap
2011-08-27 14:26:07 -------- d-----w- C:\Program Files (x86)\ESET
2011-08-27 13:35:26 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-08-27 13:15:08 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2011-08-27 13:15:08 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-08-27 13:14:31 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-08-24 19:44:39 -------- d-----w- C:\Program Files (x86)\McAfee.com
2011-08-24 19:44:29 -------- d-----w- C:\Program Files (x86)\Common Files\McAfee
2011-08-24 19:44:28 9984 ----a-w- C:\Windows\System32\drivers\mfeclnk.sys
2011-08-24 19:43:55 94992 ----a-w- C:\Windows\System32\drivers\mferkdet.sys
2011-08-24 19:43:55 75160 ----a-w- C:\Windows\System32\drivers\mfenlfk.sys
2011-08-24 19:43:55 63056 ----a-w- C:\Windows\System32\drivers\cfwids.sys
2011-08-24 19:43:55 441840 ----a-w- C:\Windows\System32\drivers\mfefirek.sys
2011-08-24 19:43:55 283744 ----a-w- C:\Windows\System32\drivers\mfewfpk.sys
2011-08-24 19:43:55 190520 ----a-w- C:\Windows\System32\drivers\mfeavfk.sys
2011-08-24 19:43:44 -------- d-----w- C:\Program Files\Common Files\McAfee
2011-08-24 19:43:43 -------- d-----w- C:\Program Files\McAfee.com
2011-08-24 19:43:43 -------- d-----w- C:\Program Files\McAfee
2011-08-24 19:43:41 -------- d-----w- C:\Program Files (x86)\McAfee
2011-08-24 19:32:48 158832 ----a-w- C:\Windows\System32\mfevtps.exe
2011-08-24 19:15:22 -------- d-----w- C:\Program Files (x86)\McAfeeScanAndRepair
2011-08-24 19:14:37 48464 ----a-w- C:\Windows\System32\drivers\calizyyz.sys
2011-08-22 20:34:06 -------- d-----w- C:\Users\Steven\AppData\Local\ElevatedDiagnostics
2011-08-22 20:23:30 -------- d-----w- C:\Windows\ufa
2011-08-22 20:23:30 -------- d-----w- C:\Windows\phoenix
2011-08-22 20:09:38 -------- d-----we C:\Windows\system64
2011-08-22 20:07:31 -------- d--h--w- C:\Windows\update.7.1
2011-08-22 20:07:18 -------- d--h--w- C:\Windows\update.2
2011-08-22 20:07:04 -------- d--h--w- C:\Windows\update.5.0
2011-08-22 20:06:29 246272 ----a-w- C:\Windows\unrar.exe
2011-08-22 20:05:13 -------- d-----w- C:\Windows\av_ico
2011-08-22 20:03:59 -------- d--h--w- C:\Windows\update.1
2011-08-22 20:03:50 -------- d--h--w- C:\Windows\update.tray-10-0-lnk
2011-08-22 20:03:50 -------- d--h--w- C:\Windows\update.tray-10-0
.
==================== Find3M ====================
.
2011-07-22 05:35:08 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 04:56:17 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-16 05:26:54 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:26:53 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:26:53 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:26:18 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-07-16 05:24:09 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:21:32 422400 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 05:17:46 338432 ----a-w- C:\Windows\System32\conhost.exe
2011-07-16 04:36:09 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:32:14 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:31:50 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:30:29 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:30:27 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:26:12 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:26:11 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:21:47 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21:47 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21:47 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21:47 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-09 02:44:55 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-06-23 05:29:39 5507968 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-06-23 04:38:05 3957120 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-06-23 04:38:04 3902336 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-06-21 06:27:14 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-06-21 06:20:48 1197056 ----a-w- C:\Windows\System32\wininet.dll
2011-06-21 06:20:06 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-06-21 05:36:36 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-06-21 05:35:05 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-06-21 05:05:13 482816 ----a-w- C:\Windows\System32\html.iec
2011-06-21 04:26:02 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-06-15 09:58:31 212992 ----a-w- C:\Windows\System32\odbctrac.dll
2011-06-15 09:58:31 163840 ----a-w- C:\Windows\System32\odbccp32.dll
2011-06-15 09:58:31 106496 ----a-w- C:\Windows\System32\odbccu32.dll
2011-06-15 09:58:31 106496 ----a-w- C:\Windows\System32\odbccr32.dll
2011-06-15 09:04:46 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
2011-06-15 09:04:46 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
2011-06-15 09:04:46 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
2011-06-15 09:04:46 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
2011-06-15 09:04:46 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
2011-06-11 02:56:44 3134464 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 20:41:42.60 ===============

I have not run GMER as 64bit? hope this is the correct thing to do.

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:00 PM

Posted 08 September 2011 - 12:03 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 DollyG60

DollyG60
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:11:00 PM

Posted 08 September 2011 - 01:17 PM

Hi Gringo thanks for the help in advance.

I have run combo fix. as you will see it has deleted several files and folders, after a few checks my internet search results don't appear to be getting redirected any more, so maybe this has sorted it out?

ComboFix 11-09-08.03 - Steven 08/09/2011 18:56:46.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3037.1892 [GMT 1:00]
Running from: c:\users\Steven\Desktop\ComboFix.exe
SP: Spyware Doctor *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\WinPCap
c:\program files (x86)\WinPCap\install.log
c:\users\Steven\drvmgt.dll
c:\users\Steven\secdrv.sys
c:\users\Steven\system86.dll
c:\windows\phoenix
c:\windows\phoenix\kernels\phatk\__init__.py
c:\windows\phoenix\kernels\phatk\__init__.pyc
c:\windows\phoenix\kernels\phatk\BFIPatcher.py
c:\windows\phoenix\kernels\phatk\kernel.cl
c:\windows\phoenix\kernels\poclbm\__init__.py
c:\windows\phoenix\kernels\poclbm\__init__.pyc
c:\windows\phoenix\kernels\poclbm\BFIPatcher.py
c:\windows\phoenix\kernels\poclbm\kernel.cl
c:\windows\phoenix\phoenix.exe
c:\windows\system32\consrv.dll
c:\windows\System64
c:\windows\update.1
c:\windows\update.2
c:\windows\update.5.0
c:\windows\update.7.1
.
.
((((((((((((((((((((((((( Files Created from 2011-08-08 to 2011-09-08 )))))))))))))))))))))))))))))))
.
.
2011-09-08 18:04 . 2011-09-08 18:04 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-08 17:53 . 2011-08-12 04:10 8862544 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B6DEFCAA-2662-4955-8C9D-3653AF6233B9}\mpengine.dll
2011-09-05 19:26 . 2011-09-05 19:26 388096 ----a-r- c:\users\Steven\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-09-05 19:10 . 2010-07-16 13:53 816016 ----a-w- c:\windows\system32\drivers\pctEFA64.sys
2011-09-05 19:10 . 2010-06-29 09:35 452872 ----a-w- c:\windows\system32\drivers\pctDS64.sys
2011-09-05 19:10 . 2011-03-10 08:08 279344 ----a-w- c:\windows\system32\drivers\PCTSD64.sys
2011-09-05 18:50 . 2011-09-05 18:50 -------- d-----w- c:\users\Steven\AppData\Roaming\Malwarebytes
2011-09-05 18:50 . 2011-07-08 06:55 41272 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-05 18:50 . 2011-09-05 18:50 -------- d-----w- c:\programdata\Malwarebytes
2011-09-05 18:49 . 2011-09-05 18:50 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-09-05 18:49 . 2011-07-08 06:55 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-05 18:49 . 2011-07-01 14:36 149456 ----a-w- c:\windows\SGDetectionTool.dll
2011-09-05 18:49 . 2011-07-01 14:36 767952 ----a-w- c:\windows\BDTSupport.dll
2011-09-05 18:49 . 2011-07-01 14:36 2029520 ----a-w- c:\windows\PCTBDCore.dll
2011-09-05 18:49 . 2011-07-01 14:36 1533904 ----a-w- c:\windows\PCTBDRes.dll
2011-09-05 18:48 . 2011-07-11 08:05 337048 ----a-w- c:\windows\system32\drivers\pctgntdi64.sys
2011-09-05 18:48 . 2011-07-11 08:05 143896 ----a-w- c:\windows\system32\drivers\pctwfpfilter64.sys
2011-09-05 18:48 . 2011-07-11 11:02 282440 ----a-w- c:\windows\system32\drivers\PCTCore64.sys
2011-09-05 18:48 . 2011-07-11 08:07 92896 ----a-w- c:\windows\system32\drivers\pctplsg64.sys
2011-09-04 19:40 . 2011-07-09 05:14 2048 ----a-w- c:\windows\system32\tzres.dll
2011-09-04 19:40 . 2011-07-09 04:30 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-09-04 19:14 . 2011-09-05 04:33 -------- d-----w- c:\program files (x86)\STOPzilla!
2011-09-04 19:14 . 2011-09-04 19:21 -------- d-----w- c:\programdata\STOPzilla!
2011-09-04 19:14 . 2011-09-04 19:14 -------- d-----w- c:\program files (x86)\Common Files\iS3
2011-08-28 19:31 . 2011-08-28 19:31 -------- d-----w- c:\users\Steven\AppData\Local\Apple
2011-08-27 15:04 . 2011-08-27 15:04 -------- d-----w- c:\programdata\Trend Micro
2011-08-27 15:01 . 2011-09-08 17:53 -------- d-----w- c:\program files (x86)\Spyware Doctor
2011-08-27 15:01 . 2011-09-05 19:10 -------- d-----w- c:\programdata\PC Tools
2011-08-27 15:01 . 2011-09-05 19:10 -------- d-----w- c:\program files (x86)\Common Files\PC Tools
2011-08-27 15:01 . 2011-08-27 15:01 -------- d-----w- c:\users\Steven\AppData\Roaming\PC Tools
2011-08-27 14:57 . 2011-08-27 15:02 -------- d-----w- c:\users\Steven\AppData\Local\Browser Guard
2011-08-27 14:26 . 2011-08-27 14:26 -------- d-----w- c:\program files (x86)\ESET
2011-08-27 13:35 . 2011-08-27 13:36 -------- d-----w- c:\programdata\Lavasoft
2011-08-27 13:35 . 2011-08-27 13:35 -------- d-----w- c:\program files (x86)\Lavasoft
2011-08-27 13:15 . 2011-08-28 00:19 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy
2011-08-27 13:15 . 2011-08-28 00:19 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-08-27 13:14 . 2011-08-27 14:57 -------- d-----w- c:\program files (x86)\Trend Micro
2011-08-24 19:44 . 2011-09-05 04:33 -------- d-----w- c:\program files (x86)\Common Files\McAfee
2011-08-24 19:44 . 2011-04-14 13:01 9984 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-08-24 19:43 . 2011-04-14 13:01 94992 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-08-24 19:43 . 2011-04-14 13:01 75160 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-08-24 19:43 . 2011-04-14 13:01 63056 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-08-24 19:43 . 2011-04-14 13:01 441840 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-08-24 19:43 . 2011-04-14 13:01 283744 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-08-24 19:43 . 2011-04-14 13:01 190520 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-08-24 19:43 . 2011-08-28 00:19 -------- d-----w- c:\program files\Common Files\McAfee
2011-08-24 19:43 . 2011-09-04 19:35 -------- d-----w- c:\program files\McAfee
2011-08-24 19:43 . 2011-09-04 19:35 -------- d-----w- c:\program files (x86)\McAfee
2011-08-24 19:32 . 2011-03-13 10:45 158832 ----a-w- c:\windows\system32\mfevtps.exe
2011-08-24 19:32 . 2011-09-04 19:35 -------- d-----w- c:\programdata\McAfee
2011-08-24 19:14 . 2011-08-24 19:14 48464 ----a-w- c:\windows\system32\drivers\calizyyz.sys
2011-08-22 20:34 . 2011-08-22 20:34 -------- d-----w- c:\users\Steven\AppData\Local\ElevatedDiagnostics
2011-08-22 20:23 . 2011-08-27 15:28 -------- d-----w- c:\windows\ufa
2011-08-22 20:06 . 2011-08-24 19:11 246272 ----a-w- c:\windows\unrar.exe
2011-08-22 20:05 . 2011-08-22 20:05 -------- d-----w- c:\windows\av_ico
2011-08-22 20:03 . 2011-08-28 00:20 -------- d--h--w- c:\windows\update.tray-10-0-lnk
2011-08-22 20:03 . 2011-08-24 19:23 -------- d--h--w- c:\windows\update.tray-10-0
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-16 04:32 . 2011-08-12 20:37 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-06-11 02:56 . 2011-07-16 21:43 3134464 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"Hotkey Utility"="c:\program files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe" [2010-08-04 611872]
"OOTag"="c:\program files (x86)\Packard Bell\OOBEOffer\OOTag.exe" [2010-02-23 13856]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-06-28 1486392]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-08 449584]
"PCTools FGuard"="c:\program files (x86)\Spyware Doctor\BDT\FGuard.exe" [2011-07-01 247760]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
NETGEAR WNA1100 Smart Wizard.lnk - c:\program files (x86)\NETGEAR\WNA1100\WNA1100.exe [2011-1-28 4573664]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableSecureUIAPaths"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000001
"DisableThumbnailCache"=dword:00000001
.
R1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.1.0.19\Definitions\BASHDefs\20110309.001\BHDrvx64.sys [x]
R1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.1.0.19\Definitions\IPSDefs\20110325.002\IDSvia64.sys [x]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1108000.005\Ironx64.SYS [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 Greg_Service;GRegService;c:\program files (x86)\Packard Bell\Registration\GregHSRW.exe [2009-08-28 1150496]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-28 135664]
R2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-01-28 132656]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-28 135664]
R3 jswpsapi;JumpStart Wi-Fi Protected Setup;c:\program files (x86)\NETGEAR\WNA1100\jswpsapi.exe [2010-03-22 960992]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 sdAuxService;PC Tools Auxiliary Service;c:\program files (x86)\Spyware Doctor\pctsAuxs.exe [2011-02-18 371472]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 Browser Defender Update Service;Browser Defender Update Service;c:\program files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe [2011-07-01 337872]
R4 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-07-08 366640]
R4 McAfee ScanAndRepair Svc;McAfee ScanAndRepair Svc;c:\program files (x86)\McAfeeScanAndRepair\McAfeeScanRepairSvc.exe [2011-04-06 694864]
R4 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-04-14 245352]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore64.sys [x]
S0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS64.sys [x]
S0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1108000.005\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1108000.005\SYMEFA64.SYS [x]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NISx64\1108000.005\ccHPx64.sys [x]
S1 JSWPSLWF;JumpStart Wireless Filter Driver;c:\windows\system32\DRIVERS\jswpslwfx.sys [x]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]
S1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\Drivers\PCTSD64.sys [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NISx64\1108000.005\SYMTDIV.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-09 169312]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 Updater Service;Updater Service;c:\program files\Packard Bell\Packard Bell Updater\UpdaterService.exe [2010-01-28 243232]
S2 WSWNA1100;WSWNA1100;c:\program files (x86)\NETGEAR\WNA1100\WifiSvc.exe [2010-03-22 268768]
S3 athur;Atheros AR9271 Wireless Network Adapter Service;c:\windows\system32\DRIVERS\athurx.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-28 20:53]
.
2011-09-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-28 20:53]
.
2011-08-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4082919905-2220130285-1416522300-1000Core.job
- c:\users\Steven\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-28 20:49]
.
2011-09-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4082919905-2220130285-1416522300-1000UA.job
- c:\users\Steven\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-28 20:49]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-11-17 9608224]
"OOTag"="c:\program files (x86)\Packard Bell\OOBEOffer\ootag.exe" [2010-02-23 13856]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-25 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-25 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-25 415256]
"combofix"="c:\combofix\CF32121.3XE" [2009-07-14 344576]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
LSP: c:\program files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-jswtrayutil - c:\program files (x86)\NETGEAR\WNA1100\jswtrayutil.exe
Wow6432Node-HKLM-Run-tray_ico - (no file)
Wow6432Node-HKLM-Run-tray_ico1 - (no file)
Wow6432Node-HKLM-Run-tray_ico2 - (no file)
Wow6432Node-HKLM-Run-tray_ico3 - (no file)
Wow6432Node-HKLM-Run-tray_ico4 - (no file)
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\17.8.0.5\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10c.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-09-08 19:10:00 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-08 18:09
.
Pre-Run: 63,611,359,232 bytes free
Post-Run: 63,009,972,224 bytes free
.
- - End Of File - - 50081992D405CF3EA8EF0187512003D5

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:00 PM

Posted 08 September 2011 - 01:25 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.1 MUI

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 DollyG60

DollyG60
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:11:00 PM

Posted 09 September 2011 - 05:25 AM

I have updated adobe as requested and removed the previous version.
I have run MBAM (no threats found, i did not have the option view results and deleted checked items)

MBAM log:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7683

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

09/09/2011 11:17:26
mbam-log-2011-09-09 (11-17-26).txt

Scan type: Quick scan
Objects scanned: 178835
Time elapsed: 2 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Hijack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:21:55, on 09/09/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NETGEAR\WNA1100\WNA1100.exe
C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s1800&r=173601115506pe445v165y6734210o
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll (file missing)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\IPSBHO.DLL (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110824204429.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [Hotkey Utility] C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
O4 - HKLM\..\Run: [OOTag] C:\Program Files (x86)\Packard Bell\OOBEOffer\OOTag.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - Global Startup: NETGEAR WNA1100 Smart Wizard.lnk = ?
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - (no file)
O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Packard Bell Games\Packard Bell Game Console\GameConsoleService.exe
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: JumpStart Wi-Fi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files (x86)\NETGEAR\WNA1100\jswpsapi.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer Group - C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WSWNA1100 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe

--
End of file - 10328 bytes

The computer is running fine, no search re-directs and no problems experienced.

#6 gringo_pr

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Posted 09 September 2011 - 07:31 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#7 DollyG60

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Posted 09 September 2011 - 10:33 AM

ESET found these:

C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Agent.AC trojan
C:\Windows\ufa.rar a variant of Win32/BitCoinMiner application
C:\Windows\update.tray-10-0-lnk\svchost.exe Win32/Delf.QCZ trojan

#8 gringo_pr

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Posted 09 September 2011 - 02:10 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Windows\ufa.rar"
    del /f /s /q "C:\Windows\update.tray-10-0-lnk\svchost.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#9 DollyG60

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Posted 10 September 2011 - 11:18 AM

Cheers gringo, all issues sorted. thanks for your help.

#10 gringo_pr

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Posted 10 September 2011 - 02:38 PM

you are most welcome


gringo
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#11 gringo_pr

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Posted 13 September 2011 - 10:59 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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