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Microsoft Security Essentials and a slow computer


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#1 tigersmoondiva

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Posted 05 September 2011 - 01:58 PM

A few months ago I installed Microsoft Security Essentials. On that day I did notice my computer running slightly slower. As the days have gone by my system has become slower and slower. (I have Windows Vista.) As of today - I have a hardtime loading up anything at all online *and* google chrome is giving me "Corrupt Fire - run chkdisk" errors.

I would appreciate some help when someone has the time. Please let me know what more information you need from me. I will get it back to you as quickly as I can.

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#2 cryptodan

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Posted 05 September 2011 - 02:03 PM

Please navigate to Start > All Programs > Accessories > right click on command prompt and select Run As Administrator.

In the box that comes up type in:

chkdsk /r hit enter

Select Y

Then reboot

A log will be created in Services and EventViewer under System and source will be either Winlogin or Wininit.

Copy and paste the results.

#3 tigersmoondiva

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Posted 06 September 2011 - 12:24 PM

Well - I ended up locking up and chkdsk ran itself on startup yesterday evening. There was about a page of stuff - I don't know if there was a log created. I tried running this again as directed this morning. Embarrassingly enough I can't seem to find the new log. (There isn't much though - it didn't do anything compared to yesterday.) (Sorry for being difficult.) Anyway, my system is REALLY sluggish. It takes a good 5 minutes just to open up Chrome.

Also, if I leave the computer running to long I get errors saying I am running out of system resources. (It feels like something is eating my memory.)

Edited by tigersmoondiva, 06 September 2011 - 12:25 PM.


#4 cryptodan

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Posted 06 September 2011 - 01:05 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#5 tigersmoondiva

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Posted 06 September 2011 - 01:44 PM

http://speccy.piriform.com/results/ZV30jZRndz2RQCqCIaUKx5R

#6 cryptodan

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Posted 06 September 2011 - 02:04 PM

You need to free up some drive or think about getting a bigger drive you do not have enough space for temporary.

#7 tigersmoondiva

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Posted 06 September 2011 - 02:25 PM

That's it? Boy don't I feel silly:D I'll clear come of the junk off then

#8 cryptodan

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Posted 06 September 2011 - 02:32 PM

Google temp file cleaner and download it. The author is old timer and linked on geekstogo.com. I'm posting from my blackberry or else I'd have the link.

#9 tigersmoondiva

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Posted 06 September 2011 - 09:54 PM

Found it;) Ran it the first time and - at the very end got the "program has stopped responding" message. I rebooted - and tried again. It went all the way through the second time.

#10 cryptodan

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Posted 06 September 2011 - 11:50 PM

Can you post another speccy?

#11 tigersmoondiva

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Posted 07 September 2011 - 01:19 PM

http://speccy.piriform.com/results/3HzD26RkNgB0ybiZk8zUzaW

#12 tigersmoondiva

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Posted 07 September 2011 - 01:31 PM

Also- I think I deleted something I should not have - SpaceMonger is telling me I have hidden system files in my recycle bin - I can't actually SEE them though. How do I recover them?

#13 cryptodan

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Posted 07 September 2011 - 02:01 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#14 tigersmoondiva

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Posted 07 September 2011 - 03:14 PM

=========================== Installed Programs ============================

30 Meals In One Day (Version: 1.0.0)
32 Bit HP CIO Components Installer (Version: 2.1.5)
7-Zip 9.20
Academagia (Version: 1.0.0)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 2.7.0.19480)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.5)
Adobe Flash Player 10 Plugin (Version: 10.1.53.64)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Agere Systems PCI-SV92PP Soft Modem
Akamai NetSession Interface
Amazon Kindle
Amazon MP3 Downloader 1.0.10
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.2.0.47)
Apple Software Update (Version: 2.1.1.116)
ATI Catalyst Install Manager (Version: 3.0.664.0)
Audible Download Manager (Version: 6.6.0.12)
AudibleManager (Version: 4759644.48.2147348480.4759644)
Big Fish Games: Game Manager (Version: 3.0.1.60)
Blueline 1.1.1
Bonjour (Version: 2.0.3.0)
Cake Mania 3 (remove only)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Conduit Engine (Version: )
Coupon Printer for Windows (Version: 5.0.0.1)
Cute Knight
Cute Knight Deluxe version 1.0
Cute Knight Kingdom version 1.1
Daily Language Review, 2 Trial (Version: 1.4)
DietPower 4.4 (Version: 4.4.4.5161)
Digital Media Reader (Version: 2.01.03.01)
DivX Web Player (Version: 1.5.0)
Dolce Music Flash Cards v3.5
Driver Detective (Version: 8.0.1)
EA Download Manager (Version: 8.0.3.427)
EarMaster Essential 5 (Version: 5.0)
eMachines Recovery Management (Version: 3.1.3003)
EQ2MAP Updater 1.2.4 (Version: 1.2.4)
ESET Online Scanner v3
Eusing Free Registry Cleaner
Fairy Godmother Tycoon
ffdshow [rev 3154] [2009-12-09] (Version: 1.0)
FileHippo.com Update Checker
FreeApps (Version: 1.3.1)
Game Booster (Version: 2.2.0.0)
GameSpy Comrade (Version: 3.2.16.235)
GearDrvs (Version: 1.00.0000)
Google Chrome (Version: 13.0.782.220)
Google Update Helper (Version: 1.3.21.65)
Guild Wars
Hello Kitty Online POD Installer (Version: 1.9.3.6.6)
HiJackThis (Version: 1.0.0)
HP Update (Version: 5.002.008.001)
iTunes (Version: 10.0.1.22)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 5 (Version: 1.6.0.50)
Kudos 2
Let's Clean Up! Plus (Version: 7.01)
Life Quest ™
LifeJournal2
Magic Life 1.004
Malwarebytes' Anti-Malware
Media Go (Version: 1.7.254)
Media Go Video Playback Engine 1.64.102.02270 (Version: 1.64.102.02270)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Access Runtime 2010 (Version: 14.0.4763.1000)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access Runtime (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Runtime 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Runtime MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
MobileMe Control Panel (Version: 3.1.3.0)
Mozilla Firefox (3.6.3) (Version: 3.6.3 (en-US))
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Musicnotes Software Suite 1.5.3 (Version: 1.5.3)
NVIDIA 3D Vision Controller Driver (Version: 275.33)
NVIDIA 3D Vision Controller Driver 275.33 (Version: 275.33)
NVIDIA Control Panel 275.33 (Version: 275.33)
NVIDIA Drivers (Version: 1.7)
NVIDIA Graphics Driver 275.33 (Version: 275.33)
NVIDIA Install Application (Version: 2.275.80.0)
NVIDIA PhysX v8.05.26 (Version: 8.05.26)
NVIDIA Stereoscopic 3D Driver (Version: 7.15.11.9038)
NVIDIA Update 1.3.5 (Version: 1.3.5)
NVIDIA Update Components (Version: 1.3.5)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OpenAL
OverDrive Media Console (Version: 3.2.5)
Pando Media Booster (Version: 2.3.6.0)
Password Folder
Pawsoft Fass
PDF-Viewer (Version: 2.5.197.0)
Plants vs. Zombies: Game of the Year
PlayOn (Version: 3.3.8)
PlayReady PC Runtime x86 (Version: 1.3.0)
PlayStation®Network Downloader (Version: 2.05.00710)
PlayStation®Store (Version: 4.2.6.12389)
PrestoKeys version 0.43 (Version: 0.43)
Puzzle Quest 2
QuickStores-Toolbar 1.1.0 (Version: 1.1.0)
QuickTime (Version: 7.69.80.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.5973)
RealUpgrade 1.1 (Version: 1.1.0)
Recettear: An Item Shop's Tale
Relentless Software Prerequisites (Version: 0.1.0.0)
RGF HotSpot version 0.6b (Version: 0.6b)
RingtoneJunkiez Desktop (Version: 1.0.0)
Rocket Piano Bonus Software (Version: 1.3)
Search Toolbar (Version: 1.2)
SMAC 2.0
SpaceMonger 2.1.1 (Version: 2.1.1)
Speccy (Version: 1.12)
Startwrite, Inc. Startwrite60 6.0 b48 (Version: 6.0 b48)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab
The Sims Medieval (Version: 2.0.113)
The Sims™ 3 (Version: 1.24.3)
The Sims™ 3 Ambitions (Version: 4.10.1)
The Sims™ 3 World Adventures (Version: 2.0.86)
Torchlight (Version: 1.0.67.91)
TVersity Codec Pack 1.7 (Version: 1.7)
TVersity Media Server 1.9.6 (Version: 1.9.6)
TVersitybar Toolbar (Version: 6.5.0.18)
Unlocker 1.9.0 (Version: 1.9.0)
Update Installer for WildTangent Games App
USB Disk Win98 Driver
VC80CRTRedist - 8.0.50727.762 (Version: 1.0.0)
Video Voice 3.0 (Version: 3.0)
Vuze Remote Toolbar (Version: 6.2.7.3)
Warcraft III
WebMeeting Plug-in (Version: 6.0)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Version: 4.0.5.2)
WildTangent ORB Game Console
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Write or Die Desktop Edition (Version: 1.13)
Xiph.Org Open Codecs 0.85.17777 (Version: 0.85.17777)
Yahoo! Detect
Yontoo Layers Client 1.10.01 (Version: 1.10.01)

========================= Memory info: ===================================

Percentage of memory in use: 64%
Total physical RAM: 1917.76 MB
Available physical RAM: 683.31 MB
Total Pagefile: 4081.47 MB
Available Pagefile: 2589.12 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.07 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:139.05 GB) (Free:47.77 GB) NTFS
2 Drive d: (Sep 06 2011) (CDROM) (Total:4.38 GB) (Free:1.83 GB) UDF

========================= Users: ========================================

User accounts for \\FRED-PC

Administrator ASPNET fred
Guest UpdatusUser

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#15 cryptodan

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Posted 12 September 2011 - 08:24 PM

I would like for you to download the Hitachi Drive Fitness Test, and run itto see if the disk is in good standing. Please run the extended / advanced tests.




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