Problem computer (son's laptop):
HP Pavilion laptop,
Mobile AMD Sempron Processor 2800+,
224 MB RAM (256),
ATI RADEON XPRESS 200M,
I'm the one who has to take care of the malware programs for him. Last updated them on the 4th:
Windows updates, AVG, Ad-Aware, Spybot S&D, CCleaner, a-squared (downloaded), ewido (downloaded and updated), SpywareGuard (downloaded and updated), SpywareBlaster (downloaded), ZoneAlarm
I didn't do the screenshot/snapshot thing in SpywareGuard--I was going to go back and do that but forgot to.
The computer did NOT come with a disk.
When he turned it on last night after not using it for a day or two, all he got was a black screen with the following:
Windows could not start because the following file is missing or corrupt:
You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.
Select 'r' at the first screen to start repair.
Even though we don't have a CD, I still tried pressing 'r' to see what would happen. It went right back to the same black screen/same message.
Same thing happened when I tapped the F8 trying for safe mode.
So where do we stand now? Thanks.
ETA: We've turned it off and back on at least three times and still the same screen. He has a Pogo game called Hammerhead Pool To Go downloaded but hasn't played it yet (I don't think). He's also had Limewire which I told him to get rid of on the 4th and he did. No other malware maintenance was done since getting rid of Limewire though.
ETA: I believe that I got rid of the Pogo game on the 4th, now that I think about it.
Edited by Lily Livered, 20 January 2006 - 10:22 AM.