Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Recurring Infection


  • Please log in to reply
15 replies to this topic

#1 vayne24

vayne24

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 04 September 2011 - 10:58 PM

Hi,

For some time now this worm gets detected by Microsoft Security Essentials every boot up. I pressed clean when prompted and MSE says it's successful but then the next time I boot up It gets detected again. I'm not sure when or how it started since I've been mostly playing Online games on that period of time.

Infection : Worm:Win32/Nuqel.Q
Operating System : Windows 7 Ultimate
Protection present : Microsoft Security Essentials

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 05 September 2011 - 03:10 PM

Hello and welcome..

Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode


Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now reboot to Normal and run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 05 September 2011 - 10:54 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/03/2011 at 02:40 AM

Application Version : 5.0.1118

Core Rules Database Version : 7645
Trace Rules Database Version: 5457

Scan type : Complete Scan
Total Scan Time : 01:03:08

Operating System Information
Windows 7 Ultimate 32-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 460
Memory threats detected : 0
Registry items scanned : 38617
Registry threats detected : 0
File items scanned : 121138
File threats detected : 33

Adware.Tracking Cookie
C:\Users\VayneXzerO™\AppData\Roaming\Microsoft\Windows\Cookies\vaynexzero™@2o7[1].txt
C:\Users\VayneXzerO™\AppData\Roaming\Microsoft\Windows\Cookies\vaynexzero™@ads.e-games.com[2].txt
C:\Users\VayneXzerO™\AppData\Roaming\Microsoft\Windows\Cookies\vaynexzero™@doubleclick[1].txt
secure-us.imrworldwide.com [ C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\QK4G6SGL ]
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@AD.ADPERIUM[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@AD.YIELDMANAGER[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADBRITE[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADINTERAX[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADS.AD4GAME[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADS.LZJL[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADS.TRAFFIKINGS[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADS.ZEUSCLICKS[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ADULTFRIENDFINDER[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@APMEBF[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@ATDMT[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@BOOKOFSEX[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@CASALEMEDIA[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@CLICKSOR[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@CONTENT.YIELDMANAGER[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@CONTENT.YIELDMANAGER[3].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@DOUBLECLICK[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@GOTACHA.ROTATOR.HADJ7.ADJUGGLER[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@GOTACHA.ROTATOR.HADJ7.ADJUGGLER[3].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@IMRWORLDWIDE[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@INVITEMEDIA[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@MYROITRACKING[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@PORNOGRAFISH[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@RICHMEDIA.YAHOO[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@SERVER.CPMSTAR[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@SERVING-SYS[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@SPECIFICCLICK[1].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@TRACKING1.ALEADPAY[2].TXT
C:\USERS\VAYNEXZERO™\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\VAYNEXZERO™@TRIBALFUSION[1].TXT

I'll post the MBAM log later after I return from school.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 06 September 2011 - 10:22 AM

OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 07 September 2011 - 02:16 AM

Sorry for the delay. Something broke down on my ISP's station so it went down for more than half a day.

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7667

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

9/3/2011 10:05:04 PM
mbam-log-2011-09-03 (22-05-04).txt

Scan type: Quick scan
Objects scanned: 176694
Time elapsed: 6 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 07 September 2011 - 11:00 AM

One more tool before we move you to Malware Removal.

Please click HERE to download Kaspersky Virus Removal Tool (click on the Download link for Version 11).
NOTE. This is quite large file, so be patient.

  • Double click on the file you just downloaded and let it install.
  • It will install to your desktop (be patient; it may take a while).
  • Accept license agreement and click "Start" button.
  • Click on Settings button Posted Image
    • In Scan scope leave pre-checked items as they're and also checkmark My Computer
    • In Actions checkmark Select action: (disinfect; delete if disinfection fails) instead of preselected Prompt on detection
  • Click on Automatic Scan tab and then click on Start scanning button.
  • Before it is done it may prompt for action regardless of the setting so choose delete if prompted.
  • When the scan is done NO log will be produced.
  • Click on Report button Posted Image then on Automatic Scan report tab.
  • Right click anywhere within right pane, click Select All then right click again and click Copy.
  • This will copy the items that it found to the clipboard you can then open notepad (go to start then run then type in notepad) and choose paste to paste the contents into Notepad.
  • You can save this on the desktop.
  • Post the contents of the document in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 09 September 2011 - 09:37 PM

the log is too long i'm afraid i cant post everything. kaspersky says there're no threats detected anyway

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 09 September 2011 - 10:25 PM

Ok, then we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 11 September 2011 - 09:57 PM

By the way, this time i booted up, MSE didn't find that infection anymore. Actually I ran kaspersky twice with the first one getting interrupted by a power outage. I'm suspecting that it got removed at the first scan but i didnt really see the scan results of the first one so i can't be sure. So the question is, should i still continue on the removal process?

#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 11 September 2011 - 10:24 PM

Here's what you do . Post the new topic as it will be probably 2 days before they reply,we are very busy.
If you are still good then let me know and I will close the new topic so we do not waste the time of someone researching.

Edited by boopme, 11 September 2011 - 10:24 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 13 September 2011 - 11:45 AM

I'm not sure I get you. What new topic are you talking about?

#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 13 September 2011 - 01:32 PM

Sorry at the end of the Prep guide ,Step 9 will be a new topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 16 September 2011 - 10:34 PM

a little problem. DDS.scr gets recognized as Autocad script and opens in notepad.

#14 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:37 PM

Posted 17 September 2011 - 08:42 AM

Please download this file: xp_scr_fix.

Unpack the file onto your desktop and double-click it. You will be asked if you wish to merge the file with you registry, say yes.

You should then be able to run DDS.scr.

W7
Please try this download: scr_fix_w7.zip

Vista
please try this: scrfx_vista
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 vayne24

vayne24
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 18 September 2011 - 11:47 PM

Another problem. I'm getting a Blue Screen when running DDS.scr
I ran it once but didn't see what kind of BSOD it was.
I ran it the second time and had a BSOD with "BAD_POOL_HEADER".




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users