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Ok computer starts funky...


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4 replies to this topic

#1 freakycorpse

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Posted 04 September 2011 - 08:31 PM

So I haven't really been on here in a while because I followed the great advice that everyone here has given me. :) but today something weird happened...I turned on the computer...everything just fine ...i was on Youtube, then my computer froze. so I thought okay just open task manager then force close Mozilla. the little "what do you want to do?" screen popped up so i clicked Launch task manager then the screen turned black. The mouse cursor was visible.. but no response. so i decided to restart it. the start up loading screen with the green bars going through the rectangle started....and kept going for about 20 minutes. then finally it loaded the log in screen. so i went on to my account (Admin) and went to start AVG to scan. Okay, is it me or should avg take more then 2 seconds to do a full computer scan..Which contains over 200 GB of data. Seems a little sketchy to me. And when I try to start in any safe mode The computer seems to load then get caught in an insidious freeze. I've decided that until i get some professional advice i will leave my computer off and wait for instructions. :) fyi,I think the info for my computer is on my profile..in case anyone needs it. Thanks

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#2 Broni

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Posted 04 September 2011 - 09:27 PM

We can run some checks, but something tells me it could be some hardware issue.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 freakycorpse

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Posted 04 September 2011 - 09:53 PM

ummm ill need probably like 20 minutes to start the laptop up

#4 Broni

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Posted 04 September 2011 - 10:10 PM

Take your time :)

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#5 freakycorpse

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Posted 04 September 2011 - 10:33 PM

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Still at this screen.. lol




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