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infected PC'S


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5 replies to this topic

#1 LOVEMYPC

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Posted 04 September 2011 - 05:57 PM

HI,I JUST WENT INTO MY EMAILS AND OVER 100 MESSAGES FROM PEOPLE WITH INFECTED PC'S
NOW YOU WOULD THINK THAT WITH THIS MANY IN JUST ONE DAY THAT MICROSOFT WOULD PRODUCE
A PRODUCT THAT REMOVE ALL INFECTIONS SINCE THEY HAVE VESTED INTEREST IN KEEPING PEOPLES
PC'S WORKING.THIS IS JUST MY HUMBLE OPINION FOR WHAT IT IS WORTH.
RIGHT NOW I AM IN I.E AND HAVE HAD NO BSOD'S YET,STILL SHOWS LOW DISK SPACE.
BACK ABOUT 6 MONTHS AGO MY HDD SOUNDED LIKE A COFFEE GRINDER BUT THAT HAS GONE AWAY
I AM WONDERING IF MY LOW DISK SPACE IS A HDD DYING ON ME,SORY ABOUT THE LONG RANT BUT
THERE PEOPLE THAT WORSE PROBLEMS THEN I HAVE RIGHT NOW,THANKS

Edited by boopme, 04 September 2011 - 08:22 PM.


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#2 boopme

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Posted 04 September 2011 - 07:14 PM

Hello, these may be malware other than the grinding, That sounds like a failing HDD.
I am moving this from XP to the Am I Infected forum to make sure.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.9.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware

>>>

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

[color="#008000"]Note:
When using "Reset FF Proxy Settings" option Firefox should be closed.
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#3 LOVEMYPC

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Posted 04 September 2011 - 08:09 PM

HI, I ran the scan you suggested and it found no infections,so i may have more of a problem
with a dying HDD then anything else as get answers from all the other scans i have run.
That may explain the all red in defraging that will not go away,THANKS



EDIT
Moved you back
You're welcome

Edited by boopme, 04 September 2011 - 08:23 PM.


#4 computerxpds

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Posted 04 September 2011 - 08:26 PM

My flat out honest and truthful suggestion is Back up your important data and get ready to buy a new hard drive. Yours is most likely going to fail in the near future.
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#5 hamluis

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Posted 05 September 2011 - 07:43 AM

Well...a failing hard drive is one of the few things that can easily be checked out on any computer.

The suggestion to back up (if not already done) is step 1...a drive that has problems may become inaccessible at any time.

Once that is done, I suggest running the appropriate hard drive manufacturer's diagnostic, following the instructions provided by said manufacturer.

If you go Start/Run...type devmgmt.msc and hit Enter...then double-click on Disk Drives...you will see the manufacturer's model data. Copy that and then use Google to search for same, in order to see which manufacturer's website you need to visit to download the diagnostic.

Free Hard Drive Testing Tools - Hard Drive Diagnostics - http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

In the event that a long test and a short test are offered by the diagnostic...run the long test.

Louis

#6 abauw

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Posted 06 September 2011 - 01:48 AM

RIGHT NOW I AM IN I.E AND HAVE HAD NO BSOD'S YET,STILL SHOWS LOW DISK SPACE.
BACK ABOUT 6 MONTHS AGO MY HDD SOUNDED LIKE A COFFEE GRINDER BUT THAT HAS GONE AWAY
I AM WONDERING IF MY LOW DISK SPACE IS A HDD DYING ON ME,SORY ABOUT THE LONG RANT BUT
THERE PEOPLE THAT WORSE PROBLEMS THEN I HAVE RIGHT NOW,THANKS


Does you mean that you receive a Low Disk Space Notification? If yes this means that your Hardrive is almost full capacity.

You could read this.
Description of the Low Disk Space Notification in Windows XP

Low Disk Space usually not a sign that your Hardrive is dying. You just need to free up your Hardrive space.

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