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Blue Screen and Stop Log Error Message


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#1 LugiaAi

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Posted 04 September 2011 - 04:07 PM

Hello,
I got my computer almost a year ago and about a month ago it randomly shut down and I got a blue screen message, but it was my first time so I just restart my computer like it said. However, recently it started to get worse. Just today, I got a blue screen and a random shut down. The random shut downs happen a lot in the past month or so, but it just restarts and gives me an error message It kept shutting down and I either get a blue screen message or an unsolvable error message. I don't know what to do with it and nothing would help. I have AVG antivirus, Trend Micro Security programs such as Housecall, HiJackThis, and Browser Guard. All my virus scans and such shows that I don't have an virus, its all clear. So now I'm just confuse on whether or not I'm having virus or computer problems. In addition, I have Windows 7.

This is my blue screen message error: there are some things missing from it, but this is the basic idea. If my computer does it again, I try to get the technical information.

A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you’ve seen this Stop error screen. Restart your computer. If this screen appears again, follow the steps:

Check to make sure any new hardware or software is properly installed. If this is a new istallation, ask your hardware or software manufacturare for any Windows updates you might need.

If problem continues, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable conponents, restart your computer, press F8 to select Advance Startup Options, and then select Safe Mode.


Beginning dump of physical memory
Physical memory dump complete.

Edited by Budapest, 04 September 2011 - 08:32 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Broni

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Posted 04 September 2011 - 09:34 PM

Welcome aboard Posted Image

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

=============================================================

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#3 LugiaAi

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Posted 05 September 2011 - 05:30 PM

Hello, thank you.

Here's the content for the BlueScreenView:

==================================================
Dump File : 090411-24928-01.dmp
Crash Time : 9/4/2011 12:58:30 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`04b2cbb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\090411-24928-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 090411-28813-01.dmp
Crash Time : 9/4/2011 11:58:31 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`02d1abb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\090411-28813-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 090311-29702-01.dmp
Crash Time : 9/3/2011 12:38:59 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`040cbbb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\090311-29702-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 082611-30576-01.dmp
Crash Time : 8/26/2011 7:40:40 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`04b32bb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\082611-30576-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 082611-27580-01.dmp
Crash Time : 8/26/2011 5:24:07 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`04af2bb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\082611-27580-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 082611-31730-01.dmp
Crash Time : 8/26/2011 6:53:07 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`0488fbb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\082611-31730-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 081311-27128-01.dmp
Crash Time : 8/13/2011 11:50:17 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`04081bb0
Caused By Driver : rtl8192Ce.sys
Caused By Address : rtl8192Ce.sys+3fbb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\081311-27128-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,096
==================================================

==================================================
Dump File : 080811-29640-01.dmp
Crash Time : 8/8/2011 2:43:55 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000960
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`04869bb0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\080811-29640-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================


Here's the info from SIW:

Sensor Value Min Max
AMD Corp. Guam
Temperatures
THRM 53 °C (127 °F) 53 °C (127 °F) 55 °C (130 °F)
AMD K10
Temperatures
Core #0 52 °C (125 °F) 52 °C (125 °F) 54 °C (129 °F)
Core #1 52 °C (125 °F) 52 °C (125 °F) 55 °C (130 °F)
Powers
Package 3.25 W 3.25 W 20.47 W
Hitachi HTS545050B9A300
Temperatures
Assembly 40 °C (103 °F) 40 °C (103 °F) 40 °C (103 °F)
Battery
Voltages
Current Voltage 11.81 V 11.76 V 11.81 V
Capacities
Designed Capacity 49932 mWh 49932 mWh 49932 mWh
Full Charge Capacity 31757 mWh 31757 mWh 31757 mWh
Current Capacity 13348 mWh 12594 mWh 13348 mWh
Levels
Wear Level 37 % 37 % 37 %
Charge Level 42 % 39 % 42 %

Here's all the info you requested. Thanks for the fast response!

Edited by LugiaAi, 05 September 2011 - 05:31 PM.


#4 Broni

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Posted 05 September 2011 - 05:35 PM

It looks like Realtek Wireless LAN 802.11n PCI-E NIC driver is giving you fits.
Reinstall it.

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#5 LugiaAi

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Posted 05 September 2011 - 09:43 PM

How do I do that?

#6 Broni

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Posted 05 September 2011 - 09:44 PM

Go to your computer manufacturer site, download new wireless driver.
Uninstall current one.
Install fresh one.

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#7 LugiaAi

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Posted 05 September 2011 - 11:09 PM

Thank you for all the help. I finally got it installed. Hopefully this fixes the problem!!!! Thanks a bunch!!

#8 Broni

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Posted 05 September 2011 - 11:17 PM

Keep me posted....

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