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BSoD when running FULL MBAM scan & GMER


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#1 bsbokor

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Posted 04 September 2011 - 02:30 PM

All - noobie here & not sure if this is a Malware\Virus issue or a PC issue, so i apologize if this is not the correct forum

Been at this for 14 hours (well more like 24, but who's counting) now with no luck, so here you go...was looking around in Demonoid (i know, bad) and caught some kind of virus or malware - tried to purge the bad file via Malwarebytes, SuperAnti-spy ware and AVG and thought I had it solved until I ran a FULL SCAN using MBAM and thats when the problems started (same with GMER)

I'm thinking that when i ran the MALWAREBYTES, it may have ripped out something important when it tried to fix the bugs I had (Trojan horse Generic24.BLAB, trojan horse Dropper.Generic224.BLAB & Luhe.FakeAV.H) - when I saw I was infected, I ran MBAM quick, Super-anti Virus quick and AVG free scan and thought all was ok - until I tried to power my pc back up...then the fun began..

I lost my windows/config/sys & had to repair/replace my 5 registry hives (system, security, sam, default, software), then had to find a restore point and restore it to a previous state -

so when i finally got my system back up and running...ran MBAM quick again = nothing, ran SuperAnti-virus quick again = nothing, ran a AVG free Virus scan again - clean (YES!!!!) - then ran the MBAM FULL scan and BAM! stop 0x00000024

yeah I stepped into some pretty nasty stuff on Friday

I continue to get no errors when running a quick MBAM scan, but everytime I run a MBAM Full scan (or GMER), I receive a BSoD with the tech info as follows:

STOP: 0x00000024 (0x001902FE,0xA2416944,0xA2416640, 0xB9DD7001)
NTFS.sys - address B9DD7001 base at B9D5D000, Datestamp 45cc56a7
Beginning dump of physical memory

Windows XP Home Edition SP2 Dell 9150 Dimension PC

I have run chkdsk /f and chkdsk /r to no avail
I have deleted and redownloaded MBAM to no avail
I have run a hard drive diagnostic utility on the the HDD (Samsung SP2504C) and it says "PASS" for drive 0

I am at my wits end and don't want to wipe the drive clean with a new install. I can still access the hard drive and all of my files...the only way for me to replicate the STOP error message is by running MBAM FULL scan and within 10 minutes I'm up the creek again....with GMER I don't even get it loaded before it crashes

I plead for anyone with the knowhow to please help me out of this jam i put myself in...

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#2 cryptodan

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Posted 04 September 2011 - 02:59 PM

Can you post the logs from Malwarebytes?

Also run the following
SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.



#3 bsbokor

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Posted 04 September 2011 - 04:02 PM

Absolutely - thx for the reply!

I'm running SUPERAntiSpyware full scan right now, but afraid the BSoD may get to me before completion..if not, I will post those results as well...

MBAM LOGS:

MOST RECENT FULL SCAN LOG - this was run just before all the problems began:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7640

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

9/3/2011 9:30:59 AM
mbam-log-2011-09-03 (09-30-59).txt

Scan type: Full scan (C:\|)
Objects scanned: 395175
Time elapsed: 1 hour(s), 51 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\Temp\0.5175070231864751.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\0.7080697794055408.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.


MBAM quick scan log: - this still seems to work every time i use it

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7647

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

9/3/2011 10:19:31 PM
mbam-log-2011-09-03 (22-19-31).txt

Scan type: Quick scan
Objects scanned: 257235
Time elapsed: 24 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 cryptodan

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Posted 12 September 2011 - 08:21 PM

I apologize for the lateness in my replies, and I would like to ask you if you are still getting a BSOD when running full scans with Mbam?




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