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#1 cwmax2000

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Posted 04 September 2011 - 12:53 PM

I had a virus I could not clean. (W32.crypt I think it is) I backed up everything to a external hd, and tried to do a system recovery. It got to 48% and I got a error message.
error 0x400100200001005

I tried to recover twice. Now the files are gone from the HD and the recovery disk won't go through. I tried the Kapersky recovery but no help there...
I am trying to use the recovery disks that were made from my computer when I first purchased it. I used them a couple of years ago and it all worked fine.

I did a HP back up to a external drive and then tried to restore to original factory settings. It was fine until it reaches 48% complete and then error (# previous stated)... I ran equipment check and all hardware tested ok. I have tried several times with same result. I tried kapersky rescue disk and no help there either.



Any advice, I thought about upgrading to windows 7 64 bit. I have vista 32 bit. can I run 64 bit windows 7, if I buy the full version of windows 7 64 bit?


PLEASE HELP....Thanks in advance. Cmax :crazy:

HP Pavilion m9040n
Q6600 2.4 Quad
Windows Vista Home Preminum 32 Bit
3 Meg RAM
NVIDIA GeForce GTS 250
TV Tuner
Kapersky Internet security 2011
HP Pavilion m9040n
Q6600 2.4 Quad
Windows Vista Home Preminum 32 Bit
3 Meg RAM
NVIDIA GeForce GTS 250
TV Tuner
Kapersky Internet security 2011

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#2 cryptodan

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Posted 04 September 2011 - 01:01 PM

Yes you can run Windows 7 64bit, but I would recommend getting more RAM first. What kind of hardware check did you perform?

#3 cwmax2000

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Posted 04 September 2011 - 01:18 PM

the hardware test from the recovery disks I created when i first bought my computer.
thank you for your help.
HP Pavilion m9040n
Q6600 2.4 Quad
Windows Vista Home Preminum 32 Bit
3 Meg RAM
NVIDIA GeForce GTS 250
TV Tuner
Kapersky Internet security 2011

#4 cryptodan

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Posted 04 September 2011 - 01:32 PM

Do you know what kind of hard drive you have?

#5 cwmax2000

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Posted 04 September 2011 - 05:10 PM

Do you know what kind of hard drive you have?


It is a SATA made by Hitachi, deskstar 640gb, split into 2 drives.

Edited by cwmax2000, 04 September 2011 - 05:12 PM.

HP Pavilion m9040n
Q6600 2.4 Quad
Windows Vista Home Preminum 32 Bit
3 Meg RAM
NVIDIA GeForce GTS 250
TV Tuner
Kapersky Internet security 2011

#6 cryptodan

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Posted 04 September 2011 - 05:20 PM

Please download and run the Data Life Guard Tools and run the extended/advanced diagnostics on the drive.

#7 cwmax2000

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Posted 04 September 2011 - 06:49 PM

YOUR NOT GOING TO BELIVE THIS (i don't).... I store my emergency disks in a fancy padded disk holder.(a friend gave me) I decided to look for scratches to see if they somehow got damaged..... there was some "glop" on my rescue disk!... I cleaned it and it worked fine..... UNREAL!

Don't forget the basics.......Thanks for all the help.... Cmax
HP Pavilion m9040n
Q6600 2.4 Quad
Windows Vista Home Preminum 32 Bit
3 Meg RAM
NVIDIA GeForce GTS 250
TV Tuner
Kapersky Internet security 2011




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