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HElp at Start up


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#1 rukiddinme

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Posted 04 September 2011 - 12:51 PM

Ok folks........first I am not computer literate......
Computer was running slow and looked like I might have some virus attached that would not let me opne certain websites but would open other sites for me.

NOW

When I boot my computer it comes up a black screen (not good even I know that)

Will not boot Windows

Cannot use the f<10> key to go to System Recovery

Remains a flashing cursor and will not let me type anything either

Any suggestions?

Thanks in advance

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#2 cryptodan

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Posted 04 September 2011 - 01:04 PM

Can you using F8 to get into safe mode?

#3 Animal

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Posted 04 September 2011 - 01:26 PM

If you need more information on how to start in Safe Mode? How to start Windows in Safe Mode

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#4 rukiddinme

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Posted 04 September 2011 - 01:48 PM

Ok it will not allow me to access the Safe mode via F<8> or using anything else.

It will only allow me to acces the F<1> key which gives me the SETUP menu.

The F<10> key does not respond either

#5 rukiddinme

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Posted 04 September 2011 - 02:24 PM

Again
I know I am computer bad.......but tried just putting in the system Recovery disk.........and rebooting the computer

Still a black screen...sounds like CD is spinning bu not reading.....

Am I screwed?
Think so......help me

#6 cryptodan

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Posted 04 September 2011 - 02:45 PM

In your BIOS is it set to Boot from CD first?

Consult your motherboard or computer manual on how to get into the BIOS and change boot options.

#7 hamluis

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Posted 04 September 2011 - 03:55 PM

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

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#8 JSntgRvr

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Posted 07 September 2011 - 11:27 PM

Hi, :welcome:

Lets give it a try.

We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
  • Remove the USB & CD and insert them in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Then type bash driver.sh -af
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    Winlogon.exe

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    volsnap.sys

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    explorer.exe

  • Press Enter
  • After it has completed the search enter the next file to be searched
  • Type the following:

    Userinit.exe

  • Press Enter
  • After the search is completed type Exit and press Enter.
  • After it has finished a report will be located in the USB drive as filefind.txt
  • While still in the Open Terminal, type bash query.sh
  • Press Enter
  • After it has finished a report will be located in the USB drive as RegReport.txt
  • Then type dd if=/dev/sda of=mbr.bin bs=512 count=1


    Leave a space among the following Statements:

    dd is the executable application used to create the backup
    if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
    of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
    bs=512 is the number of bytes in the backup
    count=1 says to backup just 1 sector


    It is extremely important that the if and of statements are correctly entered.

  • Press Enter
  • After it has finished a report will be located in the USB drive as mbr.bin
  • Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

Edited by Orange Blossom, 07 September 2011 - 11:37 PM.
Moved to log forum. ~ OB

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