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System image on External hard drive is not accesible while restoring PC from image


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4 replies to this topic

#1 yashoshah

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Posted 04 September 2011 - 07:25 AM

OS: Windows 7 Home Premium 32 bit

The windows system image backed up on my external hard drive (2TB WD USB3) is not showing while restoring the PC from an image.

The only option available is my hard drive partition on which i also had saved a system image.

What is the reason?
Though windows recommends External hard drive for backing up image when backing up the system. :huh:

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#2 Allan

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Posted 04 September 2011 - 12:31 PM

Your system may not be able to see usb devices at boot. Check in bios for a setting that enables USB at boot. If there isn't such a setting, and if your system is fairly old and can't see the device, you'll have to copy the image to a separate partition on the hd.

#3 computerxpds

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Posted 04 September 2011 - 12:36 PM

Quick question, is this a usb 3.0 drive? Try plugging it into a regular usb port on your mobo. Windows most likely does not have drivers for the 3.0 ports. Just a guess. As always correct me if I'm wrong. :)
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#4 bludgard

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Posted 04 September 2011 - 12:45 PM

Are you running Windows Recovery Environment from Windows install media? Make sure the file is named WindowsImageBackup. Otherwise, Windows will not "see" the image file. Also, have you modified or moved the WindowsImageBackup file at all? It could be just a corrupt image.... :mellow:

#5 yashoshah

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Posted 12 September 2011 - 11:58 AM

@Allan
My BIOS settings are all fine and the system is latest one having the Gigabyte USB3.0 (GA-H57M-USB3) MoBo.

I tried the image on my another USB 2.0 hard drive also, but still no detection by Windows in restoring mode.




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