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Windows 2008 R2 - Hijackthis Log


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3 replies to this topic

#1 intermaster

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Posted 03 September 2011 - 07:15 AM

hello...
I'm having a lot of trouble with my 2008R2 server...
Many restarts :
Windows has encountered a critical problem and will restart automatically in one minute.
There is another big thank u in the end!!!

here is my Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:56:42, on 03/09/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Microsoft Office 2003\OFFICE11\OUTLOOK.EXE
C:\Program Files (x86)\Microsoft Office 2003\OFFICE11\WINWORD.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://iesetup.dll/SoftAdmin.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.il/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SignIn] "C:\Program Files (x86)\Microsoft Online Services\Sign In\SignIn.exe" /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [OBSystemTray] "C:\Program Files\Ansol RBS\bin\SystemTray64.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKUS\S-1-5-18\..\Run: [OBSystemTray] "C:\Program Files\Ansol RBS\bin\SystemTray64.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OBSystemTray] "C:\Program Files\Ansol RBS\bin\SystemTray64.exe" (User 'Default user')
O4 - Startup: DownloadClock.lnk = C:\Program Files (x86)\ClockComm\ClockComm.exe
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ??÷? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O10 - Broken Internet access because of LSP provider 'c:\users\administrator.dompal\windows\system32\nlaapi.dll' missing
O15 - ESC Trusted Zone: http://s7.addthis.com
O15 - ESC Trusted Zone: http://analytics.atdmt.com
O15 - ESC Trusted Zone: http://view.atdmt.com
O15 - ESC Trusted Zone: http://googleads.g.doubleclick.net
O15 - ESC Trusted Zone: http://fs20.filehippo.com
O15 - ESC Trusted Zone: http://www.filehippo.com
O15 - ESC Trusted Zone: http://www.google-analytics.com
O15 - ESC Trusted Zone: http://clients1.google.co.il
O15 - ESC Trusted Zone: http://www.google.co.il
O15 - ESC Trusted Zone: http://pagead2.googlesyndication.com
O15 - ESC Trusted Zone: http://analytics.live.com
O15 - ESC Trusted Zone: http://malta.oki.com
O15 - ESC Trusted Zone: http://support.ricoh.com
O15 - ESC Trusted Zone: http://m.webtrends.com
O16 - DPF: {3743E8B0-BE34-4652-9F11-7C4EB22F39B9} (HtmlCtl2 Class) - http://marketanalyzer.dundb.co.il/dunsguide/NetisUtils/sfvw_safeview.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
O16 - DPF: {B4CB50E4-0309-4906-86EA-10B6641C8392} (SlimClient Class) - https://inbal-net.inbal.co.il/CSHELL/extender.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dompal.co.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{3ACA2E69-E469-4D2B-B9BB-82EE9566EB6B}: Domain = dompal.co.il
O17 - HKLM\System\CCS\Services\Tcpip\..\{3ACA2E69-E469-4D2B-B9BB-82EE9566EB6B}: NameServer = 192.168.190.4,8.8.8.8
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dompal.co.il
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dompal.co.il
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ARcltsrv - Algorithmic Research Ltd. - C:\Program Files\ARX\ARX CryptoKit\utils\ARcltsrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Check Point SSL Network Extender (cpextender) - Check Point Software Technologies - C:\Program Files (x86)\CheckPoint\SSL Network Extender\slimsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: AutoUpdateAgent (Ansol Remote Backup) (OBAutoUpdate) - Unknown owner - C:\Program Files\Ansol RBS\aua\bin\Aua.exe
O23 - Service: Online Backup Scheduler (Ahsay Online Backup Manager) (OBScheduler) - Unknown owner - C:\Program Files\Ansol RBS\bin\Scheduler.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @gpapi.dll,-114 (RSoPProv) - Unknown owner - C:\Windows\system32\RSoPProv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Samsung UPD Service - Unknown owner - C:\Windows\System32\SUPDSvc.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: SymSnapService - Unknown owner - C:\Program Files (x86)\Symantec\Backup Exec System Recovery\Shared\Drivers\SymSnapServicex64.exe (file missing)
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Tools Service (VMTools) - VMware, Inc. - C:\Program Files\VMware\VMware Tools\VMwareService.exe
O23 - Service: VMware Upgrade Helper (VMUpgradeHelper) - VMware, Inc. - C:\Program Files\VMware\VMware Tools\VMUpgradeHelper.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 9323 bytes

Thank You!!! :thumbup2:

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#2 HelpBot

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Posted 08 September 2011 - 07:20 AM

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    • Please do this even if you have previously posted logs for us.
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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

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Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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#3 m0le

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Posted 08 September 2011 - 05:30 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

Please carry out HelpBot's instructions above and we can take it from there.
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#4 m0le

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Posted 14 September 2011 - 05:54 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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