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Pop-up error in Outlook


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#1 newtonhubcap

newtonhubcap

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Posted 02 September 2011 - 09:50 AM

Not sure if I am in the right place for this but I had AVG installed on my pc (running XP Pro) and was not satisfied with how it was slowing my machine down, so, I uninstalled it. Since unistalling it I now get a pop-up window when I open Outlook (the add-in "C\Program~1\AVG\AVG9\avgxch32.dll") could not be installed or load. The problem may be resolved by using detect and repair on the help menu.

So, I did try the detect and repair with no avail to it. Try tried to do a systems search for it but no luck, so I am hoping someone may have an idea of how to track this dll or what ever it is and remove it.

Thank you,

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#2 frankp316

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Posted 02 September 2011 - 10:20 AM

Most antivirus have their own removal tools and removing them via Add/Remove Programs alone won't remove them completely. AVG is no different and you can find their removal tools at this link. You won't be able to install a new antivirus until you use the AVG removal tool.




http://www.avg.com/ww-en/utilities




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