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Trouble Installing New Graphics Card


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#1 snooks

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Posted 19 January 2006 - 11:16 PM

I think I posted this in the wrong forum before. Let me try again.

I bought a new graphics card today. GeForce FX 5500 256MB AGP. I tried installing it. I installed the card(in the correct slot), turned on the computer, went into BIOS and clicked on the option "Integrated Devices(Legacy Select Options) and changed it from "Auto" to "AGP"(disabling the onboard Intel integrated Graphics). Saved it and continued with rebooting. Did what the directions said installing software, etc, no error messages, nothing. I checked in the DxDiag.exe and under Display--Device--name, manufacturer,chip type, etc....there was nothing. It seemed like the card wasn't there. I looked for AGP driver downloads, I couldn't find anything. Spoke with Dell, looked at Intel's website. I finally, uninstalled the card, removed it and basically reversed everything I did. (then I checked the DxDiag.exe again and Intel integrated Graphics was back under Display--devices...) Now I am back where I started. I don't know what to do. I hope that all made sense. Obviously I am new at this level.
I have a Dimension 4600, Windows XP, Pentium 4
I would welcome any advice or thoughts.

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#2 Salo

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Posted 19 January 2006 - 11:28 PM

Did you even test the card to make sure that it worked? I mean taking it out because it didnt list in dxdiag is a overreaction. I think what happened is the drivers werent installed, so the card wasnt identified until after the next reboot. Boot back into windows with the card installed, install the drivers. Reboot, then go back into dx diag, and press f5. After you press f5, go back into display and see if it identifies itself.

IF you stillc ant see the card, but it functions properly. See if it can see itself in device manager, or in the properties menu. Right click > Properties > display. Then see.

#3 snooks

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Posted 19 January 2006 - 11:36 PM

I actually did try it out. I tried to play the Star Wars Lego game and I got a message saying that my graphics card doesn't support pixel shader 1.1. But the new card does. I did reboot, a few times. I am going to try to install it again. I downloaded an new driver for the integrated graphics card (which I don't think will matter), that was what Dell suggested.

#4 Aviator

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Posted 22 January 2006 - 05:29 AM

Suggest you look at the Dell Community Forum>Video. There are alot of good video gurus there that will help with your problem. I would suggest you download DriverCleanerPro to get rid of the old drivers before installing the new card. Links are provided on the video forum.

Dell Dimension 8200 2.4ghz
BFG 5700 LE AGP card

Dell Dimension 4550 2.66 ghz
Evga 6800 128mb AGP

http://forums.us.dell.com/

#5 snooks

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Posted 24 January 2006 - 11:20 AM

Well, it is working now. I actually called thew guy at Circuit City and he helped me out over the phone. All I needed was to download a new driver from Nvidia. Install that instead of the disc that came with the card. Really simple. Thanks.

#6 usasma

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Posted 26 January 2006 - 09:29 AM

Since you got a new video card, and got it working - I'd suggest that you disable the onboard graphics adaptor.

Disabling it in the BIOS is the best way - but you can also disable it in Device Manager (just make sure that you don't disable your new card!)
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