Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Yet another search engine redirect issue! Yay!


  • This topic is locked This topic is locked
17 replies to this topic

#1 BambiTLK

BambiTLK

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 01 September 2011 - 06:01 PM

Hello! I first posted in the other forum and was told to come here. Here's what we've done so far:
http://www.bleepingcomputer.com/forums/topic416811.html

I didn't run GMER because the guide said it was for 32-bit systems only. If I still need to run it, I have no problem with that. I just want to make sure I'm following directions!

Thanks in advance for your help!

Here is the DDS Log:


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Run by Shawna at 17:49:45 on 2011-09-01
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.6135.4318 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Shawna\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{AE66A946-E645-4B70-AE62-20F713759B69} : DhcpNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Users\Shawna\AppData\Local\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Users\Shawna\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Shawna\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2011-7-2 42184]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-7-9 248936]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 KtmRm32;KtmRm for Distributed Transaction Coordinator ;C:\Windows\system32\NlsLexicons001932.exe --> C:\Windows\system32\NlsLexicons001932.exe [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
.
=============== Created Last 30 ================
.
2011-08-31 01:23:27 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-08-31 01:23:27 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-08-30 23:48:53 -------- d-----w- C:\Backreg
2011-08-30 23:38:38 39192 ----a-w- C:\Windows\System32\Partizan.exe
2011-08-30 23:37:35 2 --shatr- C:\Windows\winstart.bat
2011-08-30 23:37:29 -------- d-----w- C:\Program Files (x86)\UnHackMe
2011-08-29 23:27:43 25160 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
2011-08-29 23:27:09 -------- d-----w- C:\ProgramData\Hitman Pro
2011-08-29 01:14:25 134104 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-08-29 01:14:24 89048 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2011-08-29 01:14:24 785368 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-08-29 01:14:24 478168 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2011-08-29 01:14:24 2106216 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_43.dll
2011-08-29 01:14:24 1998168 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_43.dll
2011-08-29 01:14:24 1846232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2011-08-29 01:14:24 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
2011-08-28 23:12:07 -------- d-----w- C:\Users\Shawna\AppData\Roaming\SUPERAntiSpyware.com
2011-08-28 18:20:34 -------- d-----w- C:\ProgramData\Kaspersky Lab
2011-08-28 18:10:38 110896 ----a-w- C:\Windows\System32\drivers\65584614.sys
2011-08-26 03:14:17 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3FAD8867-889C-4825-AB41-8EBA16ED6819}\mpengine.dll
2011-08-26 02:58:56 82 ---ha-w- C:\aaw7boot.cmd
2011-08-26 02:23:54 55384 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-08-26 02:20:44 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-08-26 01:42:07 -------- d-----w- C:\Users\Shawna\AppData\Roaming\Malwarebytes
2011-08-26 01:42:01 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-08-26 01:42:00 -------- d-----w- C:\ProgramData\Malwarebytes
2011-08-26 01:41:57 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-08-26 01:41:57 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-08-23 23:07:14 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-08-23 23:07:14 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-08-11 00:42:17 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
.
==================== Find3M ====================
.
2011-07-22 05:35:08 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 04:56:17 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-16 05:26:54 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:26:53 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:26:53 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:26:18 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-07-16 05:24:09 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:21:32 422400 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 05:17:46 338432 ----a-w- C:\Windows\System32\conhost.exe
2011-07-16 04:36:09 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:32:14 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:31:50 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:30:29 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:30:27 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:26:12 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:26:11 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:21:47 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21:47 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21:47 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21:47 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-04 11:43:53 40112 ----a-w- C:\Windows\avastSS.scr
2011-07-04 11:36:56 600920 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-07-04 11:32:24 64856 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-06-23 05:29:39 5507968 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-06-23 04:38:05 3957120 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-06-23 04:38:04 3902336 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-06-21 06:27:14 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-06-21 06:20:48 1197056 ----a-w- C:\Windows\System32\wininet.dll
2011-06-21 06:20:06 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-06-21 05:36:36 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-06-21 05:35:05 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-06-21 05:05:13 482816 ----a-w- C:\Windows\System32\html.iec
2011-06-21 04:26:02 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-06-15 09:58:31 212992 ----a-w- C:\Windows\System32\odbctrac.dll
2011-06-15 09:58:31 163840 ----a-w- C:\Windows\System32\odbccp32.dll
2011-06-15 09:58:31 106496 ----a-w- C:\Windows\System32\odbccu32.dll
2011-06-15 09:58:31 106496 ----a-w- C:\Windows\System32\odbccr32.dll
2011-06-15 09:04:46 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
2011-06-15 09:04:46 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
2011-06-15 09:04:46 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
2011-06-15 09:04:46 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
2011-06-15 09:04:46 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
2011-06-11 02:56:44 3134464 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 17:52:29.11 ===============

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 01 September 2011 - 10:02 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 01 September 2011 - 10:21 PM

I did not have any issues running Combofix. I did a few test searches, and the problem seems to be resolved...but it has done that before and a few minutes after the router reset the problem came back.

Here is the Combofix log:


ComboFix 11-09-01.03 - Shawna 09/01/2011 22:06:19.1.8 - x64
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.6135.4655 [GMT -5:00]
Running from: c:\users\Shawna\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}
c:\users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}\chrome.manifest
c:\users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}\chrome\xulcache.jar
c:\users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}\defaults\preferences\xulcache.js
c:\users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}\install.rdf
c:\windows\SysWow64\html
c:\windows\SysWow64\html\calendar.html
c:\windows\SysWow64\html\calendarbottom.html
c:\windows\SysWow64\html\calendartop.html
c:\windows\SysWow64\html\crystalexportdialog.htm
c:\windows\SysWow64\html\crystalprinthost.html
c:\windows\SysWow64\images
c:\windows\SysWow64\images\toolbar\calendar.gif
c:\windows\SysWow64\images\toolbar\crlogo.gif
c:\windows\SysWow64\images\toolbar\export.gif
c:\windows\SysWow64\images\toolbar\export_over.gif
c:\windows\SysWow64\images\toolbar\exportd.gif
c:\windows\SysWow64\images\toolbar\First.gif
c:\windows\SysWow64\images\toolbar\first_over.gif
c:\windows\SysWow64\images\toolbar\Firstd.gif
c:\windows\SysWow64\images\toolbar\gotopage.gif
c:\windows\SysWow64\images\toolbar\gotopage_over.gif
c:\windows\SysWow64\images\toolbar\gotopaged.gif
c:\windows\SysWow64\images\toolbar\grouptree.gif
c:\windows\SysWow64\images\toolbar\grouptree_over.gif
c:\windows\SysWow64\images\toolbar\grouptreed.gif
c:\windows\SysWow64\images\toolbar\grouptreepressed.gif
c:\windows\SysWow64\images\toolbar\Last.gif
c:\windows\SysWow64\images\toolbar\last_over.gif
c:\windows\SysWow64\images\toolbar\Lastd.gif
c:\windows\SysWow64\images\toolbar\Next.gif
c:\windows\SysWow64\images\toolbar\next_over.gif
c:\windows\SysWow64\images\toolbar\Nextd.gif
c:\windows\SysWow64\images\toolbar\Prev.gif
c:\windows\SysWow64\images\toolbar\prev_over.gif
c:\windows\SysWow64\images\toolbar\Prevd.gif
c:\windows\SysWow64\images\toolbar\print.gif
c:\windows\SysWow64\images\toolbar\print_over.gif
c:\windows\SysWow64\images\toolbar\printd.gif
c:\windows\SysWow64\images\toolbar\Refresh.gif
c:\windows\SysWow64\images\toolbar\refresh_over.gif
c:\windows\SysWow64\images\toolbar\refreshd.gif
c:\windows\SysWow64\images\toolbar\Search.gif
c:\windows\SysWow64\images\toolbar\search_over.gif
c:\windows\SysWow64\images\toolbar\searchd.gif
c:\windows\SysWow64\images\toolbar\up.gif
c:\windows\SysWow64\images\toolbar\up_over.gif
c:\windows\SysWow64\images\toolbar\upd.gif
c:\windows\SysWow64\images\tree\begindots.gif
c:\windows\SysWow64\images\tree\beginminus.gif
c:\windows\SysWow64\images\tree\beginplus.gif
c:\windows\SysWow64\images\tree\blank.gif
c:\windows\SysWow64\images\tree\blankdots.gif
c:\windows\SysWow64\images\tree\dots.gif
c:\windows\SysWow64\images\tree\lastdots.gif
c:\windows\SysWow64\images\tree\lastminus.gif
c:\windows\SysWow64\images\tree\lastplus.gif
c:\windows\SysWow64\images\tree\Magnify.gif
c:\windows\SysWow64\images\tree\minus.gif
c:\windows\SysWow64\images\tree\minusbox.gif
c:\windows\SysWow64\images\tree\plus.gif
c:\windows\SysWow64\images\tree\plusbox.gif
c:\windows\SysWow64\images\tree\singleminus.gif
c:\windows\SysWow64\images\tree\singleplus.gif
.
.
((((((((((((((((((((((((( Files Created from 2011-08-02 to 2011-09-02 )))))))))))))))))))))))))))))))
.
.
2011-09-02 03:09 . 2011-09-02 03:09 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-08-31 01:23 . 2011-08-31 01:23 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-08-31 01:23 . 2011-08-31 01:23 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-08-30 23:48 . 2011-08-30 23:48 -------- d-----w- C:\Backreg
2011-08-30 23:38 . 2011-08-30 23:38 39192 ----a-w- c:\windows\system32\Partizan.exe
2011-08-30 23:37 . 2011-08-30 23:37 2 --shatr- c:\windows\winstart.bat
2011-08-30 23:37 . 2011-08-31 00:29 -------- d-----w- c:\program files (x86)\UnHackMe
2011-08-29 23:27 . 2011-08-29 23:27 25160 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-08-29 23:27 . 2011-08-29 23:27 -------- d-----w- c:\programdata\Hitman Pro
2011-08-29 01:16 . 2011-08-29 01:16 -------- d-----w- c:\program files (x86)\Common Files\Adobe
2011-08-29 01:14 . 2011-08-12 05:57 134104 ----a-w- c:\program files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-08-29 01:14 . 2011-08-12 05:57 89048 ----a-w- c:\program files (x86)\Mozilla Firefox\libEGL.dll
2011-08-29 01:14 . 2011-08-12 05:57 785368 ----a-w- c:\program files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-08-29 01:14 . 2011-08-12 05:57 478168 ----a-w- c:\program files (x86)\Mozilla Firefox\libGLESv2.dll
2011-08-29 01:14 . 2011-08-12 05:57 1846232 ----a-w- c:\program files (x86)\Mozilla Firefox\mozjs.dll
2011-08-29 01:14 . 2011-08-12 05:57 15832 ----a-w- c:\program files (x86)\Mozilla Firefox\mozalloc.dll
2011-08-29 01:14 . 2011-08-12 03:16 2106216 ----a-w- c:\program files (x86)\Mozilla Firefox\D3DCompiler_43.dll
2011-08-29 01:14 . 2011-08-12 03:16 1998168 ----a-w- c:\program files (x86)\Mozilla Firefox\d3dx9_43.dll
2011-08-28 23:12 . 2011-08-28 23:12 -------- d-----w- c:\users\Shawna\AppData\Roaming\SUPERAntiSpyware.com
2011-08-28 18:20 . 2011-08-28 18:20 -------- d-----w- c:\programdata\Kaspersky Lab
2011-08-28 18:10 . 2011-08-28 18:10 110896 ----a-w- c:\windows\system32\drivers\65584614.sys
2011-08-26 03:14 . 2011-08-16 13:48 8862544 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3FAD8867-889C-4825-AB41-8EBA16ED6819}\mpengine.dll
2011-08-26 02:58 . 2011-08-26 02:58 82 ---ha-w- C:\aaw7boot.cmd
2011-08-26 02:23 . 2011-08-26 02:23 55384 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-08-26 02:20 . 2011-08-26 03:03 -------- dc----w- c:\windows\system32\DRVSTORE
2011-08-26 02:20 . 2011-08-26 03:03 -------- d-----w- c:\programdata\Lavasoft
2011-08-26 02:20 . 2011-08-26 02:20 -------- d-----w- c:\program files (x86)\Lavasoft
2011-08-26 01:42 . 2011-08-26 01:42 -------- d-----w- c:\users\Shawna\AppData\Roaming\Malwarebytes
2011-08-26 01:42 . 2011-07-07 00:52 41272 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-08-26 01:42 . 2011-08-26 01:42 -------- d-----w- c:\programdata\Malwarebytes
2011-08-26 01:41 . 2011-08-31 00:51 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-08-26 01:41 . 2011-07-07 00:52 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-23 23:07 . 2011-07-09 05:14 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-23 23:07 . 2011-07-09 04:30 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-08-11 00:42 . 2011-07-09 02:44 287744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-16 04:32 . 2011-08-11 00:41 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-04 11:43 . 2010-09-14 01:10 40112 ----a-w- c:\windows\avastSS.scr
2011-07-04 11:43 . 2010-09-14 01:10 199304 ----a-w- c:\windows\SysWow64\aswBoot.exe
2011-07-04 11:43 . 2011-01-16 03:10 253888 ----a-w- c:\windows\system32\aswBoot.exe
2011-07-04 11:36 . 2011-03-01 14:08 600920 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-04 11:36 . 2010-09-14 01:11 288088 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-07-04 11:35 . 2010-09-14 01:11 45400 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-07-04 11:32 . 2010-09-14 01:11 31064 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-07-04 11:32 . 2010-09-14 01:10 64856 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-07-04 11:32 . 2010-09-14 01:11 22360 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-06-11 02:56 . 2011-07-13 23:41 3134464 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-08-12 5471104]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer3"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 KtmRm32;KtmRm for Distributed Transaction Coordinator ;c:\windows\system32\NlsLexicons001932.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2011-08-11 140672]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-07-09 248936]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1090465042-839607072-2405321020-1001Core.job
- c:\users\Shawna\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-05 14:42]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1090465042-839607072-2405321020-1001UA.job
- c:\users\Shawna\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-05 14:42]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-05-10 12:10 134384 ------w- c:\program files\Alwil Software\Avast5\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-02-11 186904]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10m.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10m.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10m.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10m.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Alwil Software\Avast5\AvastSvc.exe
c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\program files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
.
**************************************************************************
.
Completion time: 2011-09-01 22:15:08 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-02 03:15
.
Pre-Run: 1,493,189,009,408 bytes free
Post-Run: 1,493,345,652,736 bytes free
.
- - End Of File - - D1D2DDAB81BF1DCD4BB4B7D288435501

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 01 September 2011 - 10:57 PM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 01 September 2011 - 11:08 PM

Here 'ya go! Thanks again for your help!


Update for Microsoft Office 2007 (KB2508958)
µTorrent
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5
avast! Free Antivirus
AviSynth 2.5
Crystal Reports Basic for Visual Studio 2008
ffdshow [rev 2583] [2009-01-05]
Google Chrome
Google Talk Plugin
Haali Media Splitter
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB971091)
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB973674)
Java Auto Updater
Java™ 6 Update 23
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft .NET Compact Framework 2.0 SP2
Microsoft .NET Compact Framework 3.5
Microsoft Document Explorer 2008
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office SharePoint Designer 2007 Service Pack 2 (SP2)
Microsoft Office Ultimate 2007
Microsoft Office Visual Web Developer 2007
Microsoft Office Visual Web Developer MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Compact 3.5 Design Tools ENU
Microsoft SQL Server Compact 3.5 ENU
Microsoft SQL Server Compact 3.5 for Devices ENU
Microsoft SQL Server Database Publishing Wizard 1.2
Microsoft SQL Server Setup Support Files (English)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2008 Professional Edition - ENU
Microsoft Visual Studio Web Authoring Component
Mozilla Firefox 6.0 (x86 en-US)
MSDN Library for Visual Studio 2008 - ENU
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Toolbars
Skype™ 5.0
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB972221)
Update for Outlook 2007 Junk Email Filter (KB2586924)
VC Runtimes MSI
Videora Android Converter 6
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Windows Mobile 5.0 SDK R2 for Pocket PC
Windows Mobile 5.0 SDK R2 for Smartphone
World of Warcraft

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 01 September 2011 - 11:17 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.5

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 01 September 2011 - 11:36 PM

Here is Malwarebytes. Downloading HiJackThis right now...all other steps completed.

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7634

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/1/2011 11:33:46 PM
mbam-log-2011-09-01 (23-33-46).txt

Scan type: Quick scan
Objects scanned: 176157
Time elapsed: 1 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 01 September 2011 - 11:43 PM

The log for HijackThis is coming up blank. Manually navigating to the created file also turns up a blank file. But it shows items in the application window.

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 01 September 2011 - 11:46 PM

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 01 September 2011 - 11:49 PM

Oops. Got it now!


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:48:15 PM, on 9/1/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Shawna\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Trend Micro\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: KtmRm for Distributed Transaction Coordinator (KtmRm32) - Unknown owner - C:\Windows\system32\NlsLexicons001932.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7706 bytes

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 02 September 2011 - 12:23 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 02 September 2011 - 07:06 PM

Here you go:


C:\Qoobox\Quarantine\C\Users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Users\Shawna\AppData\Roaming\Mozilla\Firefox\Profiles\t2jp1bjd.default\extensions\{876f8257-f46a-4c64-a0e5-e35497b0077b}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Users\Shawna\AppData\Local\Google\Chrome\User Data\Default\Default\kjbenpnlmbdejfedhpjeknndnogfjiff\contentscript.js Win32/TrojanDownloader.Tracur.F trojan

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 02 September 2011 - 07:11 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Shawna\AppData\Local\Google\Chrome\User Data\Default\Default\kjbenpnlmbdejfedhpjeknndnogfjiff\contentscript.js"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 BambiTLK

BambiTLK
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:DFW, Texas
  • Local time:12:29 AM

Posted 02 September 2011 - 07:30 PM

Thank you so very much for all your help!

I did have a question...now that my computer is clean, is there anything I need to do to make sure my data is safe (besides changing my passwords?) Also, do you know where the heck this thing came from?

Thanks again!

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:29 AM

Posted 02 September 2011 - 07:45 PM

Hello


Changing the passwords are always a good idea and read the to links I gave about being safe online


You are most welcome



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users