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Restart Virus


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10 replies to this topic

#1 Angus M

Angus M

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Posted 01 September 2011 - 12:13 AM

Hello,

Earlier today, I was browsing the internet and the bar on top of the screen started to flash. After that, other programs that were open closed automatically and the computer restarted automatically.

Next, the computer went into something that looked like Windows XP Setup, and I panicked (since I didn't want the hard drive to be wiped out) and turned the computer off with the button.

When I turned it back on, it gave me the option to use the last known good configuration, which I did, and I am able to access my computer currently. The problem right now is that my computer is extremely slow (it wasn't this slow before the incident). Also, whenever I close out of Firefox, the process, firefox.exe continues to run and I have to end it before I can open Firefox again.

I hope that my description will help someone identify the virus.

Thank you in advance,

Angus M

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#2 Broni

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Posted 01 September 2011 - 10:13 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Angus M

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Posted 07 September 2011 - 03:58 PM

Sorry it took me so long to respond.

These are the contents of checkup.txt:

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Java™ SE Runtime Environment 6 Update 1
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Out of date Java installed!
Adobe Flash Player 9 (Out of date Flash Player installed!)
Adobe Flash Player 10.3.183.5
Adobe Reader 7.0.5
Out of date Adobe Reader installed!
Mozilla Firefox (x86 en-US..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Webroot Security current plugins\antimalware\AEI.exe
``````````End of Log````````````

These are the results of MiniToolBox:

MiniToolBox by Farbar
Ran by HP_Administrator (administrator) on 07-09-2011 at 14:44:23
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : your-4dacd0ea75

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-17-31-A1-A8-68

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.102

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 205.171.3.25

205.171.2.25

Lease Obtained. . . . . . . . . . : Wednesday, September 07, 2011 2:00:18 PM

Lease Expires . . . . . . . . . . : Thursday, September 08, 2011 2:00:18 PM

Server: resolver.qwest.net
Address: 205.171.3.25

Name: google.com
Addresses: 74.125.225.49, 74.125.225.50, 74.125.225.51, 74.125.225.52
74.125.225.48



Pinging google.com [74.125.225.51] with 32 bytes of data:



Reply from 74.125.225.51: bytes=32 time=68ms TTL=57

Reply from 74.125.225.51: bytes=32 time=65ms TTL=57



Ping statistics for 74.125.225.51:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 65ms, Maximum = 68ms, Average = 66ms

Server: resolver.qwest.net
Address: 205.171.3.25

Name: yahoo.com
Addresses: 209.191.122.70, 67.195.160.76, 69.147.125.65, 72.30.2.43
98.137.149.56



Pinging yahoo.com [67.195.160.76] with 32 bytes of data:



Reply from 67.195.160.76: bytes=32 time=85ms TTL=54

Reply from 67.195.160.76: bytes=32 time=88ms TTL=54



Ping statistics for 67.195.160.76:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 85ms, Maximum = 88ms, Average = 86ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 17 31 a1 a8 68 ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.102 192.168.1.102 20
192.168.1.0 255.255.255.0 192.168.1.102 192.168.1.102 20
192.168.1.102 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.102 192.168.1.102 20
224.0.0.0 240.0.0.0 192.168.1.102 192.168.1.102 20
255.255.255.255 255.255.255.255 192.168.1.102 192.168.1.102 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/07/2011 01:19:57 PM) (Source: Application Error) (User: )
Description: Faulting application ftw.exe, version 16.0.350.0, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010a19.
Processing media-specific event for [ftw.exe!ws!]

Error: (09/07/2011 01:00:38 PM) (Source: Application Error) (User: )
Description: Faulting application ftw.exe, version 16.0.350.0, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010a19.
Processing media-specific event for [ftw.exe!ws!]

Error: (09/07/2011 00:57:43 PM) (Source: Application Error) (User: )
Description: Faulting application ftw.exe, version 16.0.350.0, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010a19.
Processing media-specific event for [ftw.exe!ws!]

Error: (09/06/2011 01:46:35 PM) (Source: Media Center Scheduler) (User: )
Description: Recording Disk Monitor failure.

Error: (05/24/2011 10:25:33 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 2.0.1.4120, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (09/07/2011 02:01:37 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ftsata2

Error: (09/07/2011 02:00:37 PM) (Source: 0) (User: )
Description: YOUR-4DACD0EA75:20192.168.1.102192.168.1.100

Error: (09/07/2011 02:00:37 PM) (Source: 0) (User: )
Description: YOUR-4DACD0EA75:0192.168.1.102192.168.1.100

Error: (09/07/2011 02:00:27 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D4820086-0E28-4BDD-B102-2B8BDB160614} because another computer on the network has the same name. The server could not start.

Error: (09/07/2011 01:09:24 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).

Error: (09/07/2011 01:09:24 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ftsata2

Error: (09/07/2011 01:07:15 PM) (Source: 0) (User: )
Description: YOUR-4DACD0EA75:20192.168.1.102192.168.1.100

Error: (09/07/2011 01:07:15 PM) (Source: 0) (User: )
Description: YOUR-4DACD0EA75:0192.168.1.102192.168.1.100

Error: (09/07/2011 01:07:03 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D4820086-0E28-4BDD-B102-2B8BDB160614} because another computer on the network has the same name. The server could not start.

Error: (09/07/2011 00:15:48 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (09/07/2011 01:19:57 PM) (Source: Application Error)(User: )
Description: ftw.exe16.0.350.0ntdll.dll5.1.2600.605500010a19

Error: (09/07/2011 01:00:38 PM) (Source: Application Error)(User: )
Description: ftw.exe16.0.350.0ntdll.dll5.1.2600.605500010a19

Error: (09/07/2011 00:57:43 PM) (Source: Application Error)(User: )
Description: ftw.exe16.0.350.0ntdll.dll5.1.2600.605500010a19

Error: (09/06/2011 01:46:35 PM) (Source: Media Center Scheduler)(User: )
Description: Recording Disk Monitor failure.

Error: (05/24/2011 10:25:33 PM) (Source: Application Hang)(User: )
Description: firefox.exe2.0.1.4120hungapp0.0.0.000000000


=========================== Installed Programs ============================

1500 (Version: 50.0.206.000)
1500_Help (Version: 50.0.206.000)
1500Trb (Version: 50.0.206.000)
ACDSee
Actiontec Gateway
Adobe Flash Player 10 Plugin (Version: 10.3.183.5)
Adobe Flash Player 9 ActiveX (Version: 9)
Adobe Reader 7.0.5 (Version: 7.0.5)
Agere Systems PCI-SV92PP Soft Modem
AiO_Scan (Version: 50.0.206.000)
AiO_Scan_CDA (Version: 51.0.230.000)
AiOSoftware (Version: 50.0.206.000)
AiOSoftwareNPI (Version: 51.0.230.000)
Alien Outbreak 2 (Version: WT005630)
Ancient Sudoku (Version: WT006072)
Apple Mobile Device Support (Version: 2.1.2.7)
Apple Software Update (Version: 2.1.1.116)
Aqua Bubble (CD version)
Bejeweled 2 Deluxe (Version: WT005634)
Big Kahuna Reef (Version: WT005635)
Blackhawk Striker 2 (Version: WT005520)
Blasterball 2 Remix (Version: WT005517)
Blasterball 2 Revolution (Version: WT005521)
Bonjour (Version: 1.0.105)
Bookworm Deluxe (Version: WT005636)
Bounce Symphony (Version: WT005524)
BufferChm (Version: 70.0.170.000)
CameraDrivers (Version: 5.0.0.328)
CameraDrivers (Version: 6.0.0.212)
CameraUserGuides (Version: 6.0.0.212)
CheckIt Diagnostics (Version: 7.1.4.28)
Chuzzle Deluxe (Version: WT005637)
Cisco Network Magic (Version: 5.5.09195.0)
CP_AtenaShokunin1Config (Version: 70.0.170.000)
CP_CalendarTemplates1 (Version: 70.0.170.000)
cp_LightScribeConfig (Version: 70.0.170.000)
cp_OnlineProjectsConfig (Version: 70.0.170.000)
CP_Package_Basic1 (Version: 70.0.170.000)
CP_Package_Variety1 (Version: 70.0.170.000)
CP_Package_Variety2 (Version: 70.0.170.000)
CP_Package_Variety3 (Version: 70.0.170.000)
CP_Panorama1Config (Version: 70.0.170.000)
cp_PosterPrintConfig (Version: 70.0.170.000)
cp_UpdateProjectsConfig (Version: 70.0.170.000)
CueTour (Version: 70.0.170.000)
Customer Experience Enhancement (Version: Customer Experience Enhancement -1.0.0.1680)
Destinations (Version: 70.0.170.000)
DeviceManagementQFolder (Version: 1.00.0000)
Diamond Drop (CD version)
DIGOpt (Version: 9.0.0917.2)
DIGReqEx (Version: 9.0.0917.2)
Diner Dash (Version: WT005638)
DocProc (Version: 6.0.0.0)
DocumentViewer (Version: 61.0.163.000)
Easy Internet Sign-up (Version: FE UI-4.1.0.1680)
Enhanced Multimedia Keyboard Solution
Fairies (Version: WT005631)
Family Feud (Version: WT005639)
Family Tree Maker 2006
FATE (Version: WT006069)
Fax (Version: 50.0.206.000)
Fax_CDA (Version: 51.0.230.000)
Firebird SQL Server - MAGIX Edition (US) (Version: 2.0.0.1)
Flip Words (Version: WT005640)
GdiplusUpgrade (Version: 1.00.01)
GemMaster Mystic
GTK+ 2.6.4 runtime environment
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HP Boot Optimizer (Version: 3.0.0)
HP Deskjet Printer Preload (Version: 10.1.0)
HP DigitalMedia Archive (Version: 2.0)
HP Document Viewer 6.1 (Version: 6.1)
HP DVD Play 2.1
HP Game Console
HP Imaging Device Functions 7.0 (Version: 7.0)
HP Photo Imaging Software
HP Photo Printing Software
HP Photosmart 330,380,420,470,7800,8000,8200 Series (Version: 8.1)
HP Photosmart Cameras 6.0 (Version: 6.0)
HP Photosmart for Media Center PC
HP Photosmart Premier Software 6.5 (Version: 6.5)
HP Product Assistant (Version: 100.000.001.000)
HP PSC & OfficeJet 5.3.B
HP PSC & OfficeJet 6.1.A
HP Rhapsody
HP Share-to-Web
HP Solution Center and Imaging Support Tools 6.1 (Version: 6.1)
HP Update (Version: 5.003.001.001)
HP Web Helper
hpiCamDrvQFolder (Version: 6.0.0)
HPPhotoSmartExpress (Version: 70.0.170.000)
HPProductAssistant (Version: 61.0.163.000)
HpSdpAppCoreApp (Version: 3.00.0000)
HPSSupply (Version: 100.0.172.000)
Hu-Go! 2.12
ImgBurn (Version: 2.5.0.0)
Insaniquarium Deluxe (Version: WT005641)
InstantShareAlert (Version: 1.00.0000)
InstantShareDevices (Version: 70.0.170.000)
iTunes (Version: 8.0.2.20)
J2SE Runtime Environment 5.0 Update 10 (Version: 1.5.0.100)
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
J2SE Runtime Environment 5.0 Update 5 (Version: 1.5.0.50)
J2SE Runtime Environment 5.0 Update 9 (Version: 1.5.0.90)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Jewel Quest (Version: WT005642)
LightScribe System Software 1.14.17.1 (Version: 1.14.17.1)
LightScribeTemplateLabeler (Version: 1.10.23.1)
LiveUpdate (Symantec Corporation) (Version: 3.4.0.162)
LiveUpdate (Symantec Corporation) (Version: 3.4.0.164)
LiveUpdate Notice (Symantec Corporation) (Version: 1.4.5)
Logitech Gaming Software (Version: 4.40)
Magic Online
Magic The Gathering Online Tutorial
MAGIX MP3 Maker 11 deluxe (US) (Version: 7.0.2.200)
MAGIX Photo Manager 2006 (US) (Version: 3.1.0.81)
Mah Jong Quest (Version: WT005643)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
MathPlayer (Version: 1.1 beta 3)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Away Mode (Version: 6.0.0160.0)
Microsoft IntelliPoint 5.3 (Version: 5.30.606.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2006 (Version: 15)
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional (Version: 9.00.2720)
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour (Version: 1.0.0)
Microsoft Office Outlook Connector (Version: 1.7.2811.0)
Microsoft Office Standard Edition 2003 (Version: 11.0.5614.0)
Microsoft Picture It! Express 9 (Version: 9.0.1509)
Microsoft Picture It! Library 9 (Version: 9.0.1509)
Microsoft Silverlight (Version: 3.0.40624.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Works (Version: 08.04.0623)
Microsoft XML Parser (Version: 8.0.7820.0)
MobileMe Control Panel (Version: 2.1.0.24)
Mozilla Firefox 6.0.1 (x86 en-US) (Version: 6.0.1)
MSN
MSN Encarta Plus Support Files (Version: 9.0.0801)
MSN Messenger 7.0 (Version: 7.0.0813)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
muvee autoProducer 5.0 (Version: 5.00.050)
muvee autoProducer unPlugged 2.0 (Version: 2.0.0)
Mystery Case Files (Version: WT005644)
Network Magic (Version: 5.5.9195.0)
NewCopy (Version: 50.0.206.000)
NewCopy_CDA (Version: 51.0.230.000)
NVIDIA Drivers
OpenOffice.org Installer 1.0 (Version: 1.0.9221)
OptionalContentQFolder (Version: 1.00.0000)
Otto
PanoStandAlone (Version: 61.0.163.000)
PC-Doctor 5 for Windows (Version: 5.00.3462.03)
PhotoGallery (Version: 70.0.170.000)
Poker Superstars (Version: WT005645)
Polar Bowler (Version: WT005515)
Polar Golfer (Version: WT005518)
ProductContext (Version: 50.0.206.000)
PSPrinters08 (Version: 8.01.0000)
PSTAPlugin (Version: 8.01.0000)
Pure Networks Platform (Version: 11.2.09195.1)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3 (Version: 2.2.3)
QuickConnect (Version: 3.2)
Quicken 2006 (Version: 15.1.4.5)
QuickTime (Version: 7.55.90.70)
Qwest eChat Support Tools (Version: 4)
RandMap (Version: 70.0.170.000)
Readme (Version: 51.0.230.000)
RealPlayer
Realtek High Definition Audio Driver
Ricochet Lost Worlds (Version: WT005519)
Safari (Version: 3.525.21.0)
Scan (Version: 6.0.0.0)
ScannerCopy (Version: 6.0.0.0)
SCRABBLE (Version: WT005646)
Shop for HP Supplies (Version: 10.0)
SimCity 4 Deluxe
SkinsHP1 (Version: 70.0.170.000)
SlideShow (Version: 70.0.170.000)
SlideShowMusic (Version: 70.0.170.000)
Slingo Deluxe (Version: WT005647)
Snowy The Bears Adventure (Version: WT005632)
SolutionCenter (Version: 61.0.163.000)
Sonic Express Labeler (Version: 2.1.0)
Sonic MyDVD Plus (Version: 6.2.0)
Sonic RecordNow Audio (Version: 2.0.6)
Sonic RecordNow Copy (Version: 2.0.6)
Sonic RecordNow Data (Version: 2.0.6)
Sonic Update Manager (Version: 3.0.0)
Sonic_PrimoSDK (Version: 70.0.170.000)
Status (Version: 61.0.163.000)
Super Granny (Version: WT005513)
Symantec KB-DocID:2003093015493306 (Version: 1.0.0.1)
Tennis Titans (Version: WT005648)
Toolbox (Version: 61.0.163.000)
Tornado Jockey (Version: WT004613)
Tradewinds (Version: WT005523)
TrayApp (Version: 61.0.163.000)
Unload (Version: 7.0.0)
Update Rollup 2 for Windows XP Media Center Edition 2005
Updates from HP (remove only)
VIVA MEDIA GAME CENTER
WebEx Support Manager for Internet Explorer (Version: 6.5.4917)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 61.0.163.000)
Webroot Software (Version: 7.0.4.127)
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB912067
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 73%
Total physical RAM: 958.48 MB
Available physical RAM: 252.67 MB
Total Pagefile: 2312.81 MB
Available Pagefile: 1656.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1990.18 MB

========================= Partitions: =====================================

1 Drive c: (HP_PAVILION) (Fixed) (Total:224.08 GB) (Free:184.95 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:8.79 GB) (Free:0.44 GB) FAT32

========================= Users: ========================================

User accounts for \\YOUR-4DACD0EA75

Administrator Guest HelpAssistant
HP_Administrator SUPPORT_388945a0 SUPPORT_fddfa904


**** End of log ****

These are the results of the MBAM scan:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7666

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/7/2011 2:55:45 PM
mbam-log-2011-09-07 (14-55-45).txt

Scan type: Quick scan
Objects scanned: 196392
Time elapsed: 9 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I'll post more in the next post after I restart.

Angus M

#4 Angus M

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Posted 07 September 2011 - 04:21 PM

I'm having trouble temporarily disabling Webroot AntiVirus since it's not on the list and a quick Google search of how to do it hasn't helped since the directions say to go to the Firewall tab, and I can't find it.

So, I haven't run GMER yet.

Thank you for your help,

Angus M

#5 Broni

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Posted 07 September 2011 - 07:58 PM

Run GMER from Safe Mode and don't worry about Webroot there.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 Angus M

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Posted 07 September 2011 - 11:59 PM

Here is the GMER log:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-07 22:46:58
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5 WDC_WD2500JS-60NCB1 rev.10.02E02
Running: qfq2dy19.exe; Driver: C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\kwxdafod.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs F6BBB400

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Control\Session Manager@PendingFileRenameOperations ???,?4?????+?????+???+??????????????? ???????5?????+?????+?G??????????g? ???????????????????????????????? ???????+?????+?????+?G????????N????????????????+???????e??pwipf6???l?????????????????????+?&???????????4?????s?????????+??????s???LegacyDriver?m?????+?????+????N??+???D????D??\??{8ECC055D-047F-11D1-A537-0000F8753ED1}?p29??? ???+???V?????LL???pwipf6?d H???+?+?+?+?+?+?+???????????M??????ar??? ???????+?????????????G?????????????????f??? ???????5?????+?????+?G??????????h? ???????D???????????????????????? ???????+?????+?????+?G????????N??????????????????????????s????? ???$???d???????????e?????+?&???????????????????????+???n??s????????????e?????sar?????+?????+???????+??????s???LegacyDriver??????????????????????N??+????????D?????{8ECC055D-047F-11D1-A537-0000F8753ED1}??????{8ECC055D-047F-11D1-A537-0000F8753ED1}???????+??? ???????+?????????????G?????????????????f??? ???????5?????+?????+?G??????????i? ???????????????????????????????? ???????+???????????-?G????????N??????? H????N??+????????D?????? B??+??????????En?

---- EOF - GMER 1.0.15 ----

Angus M

#7 Broni

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Posted 08 September 2011 - 12:23 AM

Restart in normal mode....

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

My Website

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#8 Angus M

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Posted 08 September 2011 - 01:29 AM

Here is the report:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xF3667000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4403200 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 3956736 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 82.08 )
0xF6374000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3538944 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 82.08 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF6200000 C:\WINDOWS\system32\DRIVERS\AGRSM.sys 1150976 bytes (Agere Systems, SoftModem Device Driver)
0xF7278000 iaStor.sys 872448 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xF718A000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF33E2000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF3384000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF60A0000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF358F000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB900D000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF618D000 C:\WINDOWS\system32\DRIVERS\NVNRM.SYS 307200 bytes (NVIDIA Corporation, NVIDIA Network Resource Manager.)
0xBF3D8000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB912D000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF6156000 C:\WINDOWS\system32\DRIVERS\NVSNPU.SYS 225280 bytes (NVIDIA Corporation, NVIDIA Networking Soft-NPU Driver.)
0xF73BF000 SSIDRV.SYS 200704 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper Interdiction Driver)
0xF60FE000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7401000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB977E000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7392000 C:\WINDOWS\SYSTEM32\Drivers\NDIS.SYS 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB70DC000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF3452000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF61D8000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xF3567000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF734D000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF3360000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF3643000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF633C000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF6319000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF3545000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7240000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7373000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF7170000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7260000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF3348000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7217000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF613F000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB97AB000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF6360000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF35E8000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF722E000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF73F0000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF612E000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB9633000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF76E0000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7700000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF7540000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF692D000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF695D000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF76F0000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB9840000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7790000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7550000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xF76C0000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xF34B5000 C:\WINDOWS\SYSTEM32\Drivers\SSFMONM.SYS 57344 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper FileSystem Filter Driver)
0xF75A0000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7710000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7720000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7580000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF75B0000 PxHelp20.sys 49152 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7740000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF68FD000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF76D0000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7570000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7730000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7770000 C:\WINDOWS\system32\drivers\WmXlCore.sys 45056 bytes (Logitech Inc., Logitech WingMan Translation Driver)
0xF7530000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7780000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB9653000 C:\WINDOWS\system32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xF7560000 SSHRMD.SYS 40960 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper Mini Driver)
0xF7760000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xB7949000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF7590000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF68ED000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xB7DE9000 C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xF7750000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF691D000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF77A0000 C:\WINDOWS\system32\DRIVERS\NVENETFD.sys 36864 bytes (NVIDIA Corporation, NVIDIA Networking Function Driver.)
0xF693D000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7828000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7890000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7820000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7878000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF77B8000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF78A0000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF7810000 C:\WINDOWS\system32\DRIVERS\aracpi.sys 24576 bytes (Microsoft Corporation, Microsoft AR ACPI Driver (Beta 2 Release 2))
0xF7838000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7850000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7938000 C:\WINDOWS\system32\drivers\symlcbrd.sys 24576 bytes (Symantec Corporation, Symantec Core Component)
0xF7880000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7898000 C:\WINDOWS\system32\DRIVERS\arhidfltr.sys 20480 bytes (Microsoft Corporation, Microsoft AR HID Filter Driver (Beta 2 Release 2))
0xF7888000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF77C0000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF77D0000 C:\WINDOWS\system32\DRIVERS\pnarp.sys 20480 bytes (Cisco Systems, Inc., Address Resolution Protocol Driver)
0xF78A8000 C:\WINDOWS\system32\DRIVERS\point32.sys 20480 bytes (Microsoft Corporation, Point32.sys)
0xF7830000 C:\WINDOWS\system32\DRIVERS\PS2.sys 20480 bytes (Hewlett-Packard Company, PS2 SYS)
0xF7840000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7860000 C:\WINDOWS\system32\DRIVERS\purendis.sys 20480 bytes (Cisco Systems, Inc., NDIS Relay Driver)
0xF7848000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF77B0000 C:\WINDOWS\SYSTEM32\Drivers\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7818000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF78E0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA55C000 C:\WINDOWS\system32\drivers\mbam.sys 16384 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0xF66D4000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBA4EC000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF66F4000 C:\WINDOWS\system32\DRIVERS\nvnetbus.sys 16384 bytes (NVIDIA Corporation, NVIDIA Networking Bus Driver.)
0xF66F0000 C:\WINDOWS\system32\DRIVERS\arpolicy.sys 12288 bytes (Microsoft Corporation, Microsoft AR Policy Driver (Beta 2 Release 2))
0xF7940000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF362B000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF7134000 C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys 12288 bytes (GEAR Software Inc., CD DVD Filter)
0xF608C000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF6088000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF66EC000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF714C000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF79C8000 C:\WINDOWS\system32\drivers\WmBEnum.sys 12288 bytes (Logitech Inc., Logitech WingMan Virtual Bus Enumerator Driver )
0xF7A6A000 C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2))
0xF7A7A000 C:\WINDOWS\system32\DRIVERS\armoucfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Mouse Filter Driver (Beta 2 Release 2))
0xF7A74000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7A38000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7A9E000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7A72000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A36000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7A30000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7A76000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A78000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A6C000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A64000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7A34000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7A32000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7C63000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7BF6000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7B19000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7AF8000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x85F87380 unknown_irp_handler 3200 bytes
0x85FA6380 unknown_irp_handler 3200 bytes
0x85F90540 unknown_irp_handler 2752 bytes
0x8600D5D8 unknown_irp_handler 2600 bytes
0x85F265F0 unknown_irp_handler 2576 bytes
0x85F9B5F0 unknown_irp_handler 2576 bytes
0x85FA86E8 unknown_irp_handler 2328 bytes
0x85F226F0 unknown_irp_handler 2320 bytes
0x85F2C708 unknown_irp_handler 2296 bytes
0x85FA07C0 unknown_irp_handler 2112 bytes
0x85F207C0 unknown_irp_handler 2112 bytes
0x85FA98A8 unknown_irp_handler 1880 bytes
0x85F4A8C0 unknown_irp_handler 1856 bytes
0x85F988C8 unknown_irp_handler 1848 bytes
0x85F24A40 unknown_irp_handler 1472 bytes
0x85F8BA50 unknown_irp_handler 1456 bytes
0x85FA5A50 unknown_irp_handler 1456 bytes
0x85FA8B38 unknown_irp_handler 1224 bytes
0x85F98D08 unknown_irp_handler 760 bytes
0x85F9DD08 unknown_irp_handler 760 bytes
0x85F88D18 unknown_irp_handler 744 bytes
0x85F31E90 unknown_irp_handler 368 bytes
0x85FA0E90 unknown_irp_handler 368 bytes
0x85FABE90 unknown_irp_handler 368 bytes
0x85F89EA0 unknown_irp_handler 352 bytes
0x85F7FEA8 unknown_irp_handler 344 bytes
0x85FAAEB0 unknown_irp_handler 336 bytes
==============================================
>Stealth
==============================================

Angus M

#9 Broni

Broni

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Posted 08 September 2011 - 07:06 PM

All looks clean so far.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

===============================================================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

=============================================================

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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#10 Angus M

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Posted 11 September 2011 - 07:07 PM

Hello,

I might've done something wrong because when I ran ESET, it didn't give me the opportunity to export anything. It said that there were no threats and that was it.

I'm wondering whether I may have gotten rid of the virus when I selected the last known good configuration before I posted here. I haven't had any problems with the computer restarting automatically since then. The only problem that occurs now that didn't occur before is that if I leave the computer idle for any more than 20-30 minutes, the computer will pretty much freeze completely whenever I try to do anything (such as open Word or Firefox, or even try to shut down the computer) and I have to turn off the computer using the power button. Maybe this is because I started using the free trial of the paid version of MBAM, and it may be using too much memory.

If that's the case, maybe I need to post in the slow computer forum.

Either way, thank you again for your help. Please let me know if there is anything else that I need to do here.

Angus M

#11 Broni

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Posted 11 September 2011 - 10:09 PM

Id Eset won't find anything it won't produce any log.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

=========================================================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

========================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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