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Badly infected, computer almost unusable


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#1 buzzerman

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Posted 31 August 2011 - 06:36 AM

Please help! My system is badly infected and nearly unusable. It started with annoying popups then went absolutely haywire. 2 nights ago I was playing an online game when suddenly I was booted out of the program, windows started popping up everywhere uncontrollably and unknown music started playing even though there were no applications running. I ran Malwarebytes and it found 27 malicious items which it removed some of, but others were untreatable. I have the log file if needed. I'm getting a fake alert in the running apps toolbar at the bottom right of the screen. A yellow triangle with an exclamation point stating my computer is at risk because spyware protection software is disabled. When I scroll over it with my curser it disappears. Yesterday my system crashed so hard while booting nothing would run. Also, it takes about 10 minutes for the boot process when it used to take only 1 or 2. On the last boot up whatever is scrambling my system's brains would not allow my antivirus software to load. I also had trouble getting onto the internet, though I had no connectivity issues.

System attributes:
Dell Dimension E520
Microsoft Windows XP
IE 8

I look forward to any help I can get. I have been very pleased in the past with help from this site. I work 6 days a week and am only home evenings, central time USA. If someone can dedicate a few evenings of their time, I will be diligent to follow instructions, run scripts, whatever it takes.

Thank you in advance for your help.
Sincerely,
Buzzerman

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#2 Broni

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Posted 31 August 2011 - 11:36 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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