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Server 2003 R2 explorer not loading

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#1 wc49358


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Posted 31 August 2011 - 02:15 AM

So the server was acting kind of funny. The Server would seem to have program malfunction from time to time. The taskbar wouldn't work you would have to end explorer.exe and run it again. This worked from time to time.

The server was then restarted and now the explorer won't load. It is just a background with a mouse. Ctrl+Alt+Delete works to bring up the task manager, but trying to run "explorer.exe" does not work. Trying to run any .msc extension (ex. services.msc) has an access denied. There services are running (thank goodness) for the business to operated, but I'm in a bit of a pickle. I'm not even sure where to start. There was a virus check just before the computer was restarted and it came up clean (Trend Micro antivirus and Malwarebytes was run just as a 2nd run).

I'm really not sure what to do next as to restore this machine to functional state. Not sure if I can do a hijack this log through the run command. I will try it tomorrow when I get back in. Thanks for any help and ideas.

System info:
Windows Server 2003 R2
Service Pack 2

Intel Xeon E5345 @ 2.33Ghz
4gb ram

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#2 cryptodan


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Posted 01 September 2011 - 08:16 AM

Can you see if this issue occurs in Windows Safe Mode?

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