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2 replies to this topic

#1 aga5032

aga5032

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Posted 30 August 2011 - 09:26 PM

Hello,

I have Windows 7, 64-bit.

In the past few weeks I have noticed that when I click on the result of a Google search, I am redirected to random websites. I tried reading through forums and attempting known fixes, including but not limited to the TDSkiller, multiple scans with Symantec Endpoint, ect.

When this did not work, I resorted to more drastic measures and had IYogi work on my computer. They found multiple viruses and malware, however the problem is still not fixed. Along with IYogi I got McAfee. Since then I have run multiple scans, finding trojan horses and additional junk every time, but still not fixing the problem. HELP!!!

In preparation for this, I backed-up all my important documents, ran defogger and DDS. The associated .txt files are attached (I hope this is correct).

Thanks in advance for your help, this problem is driving me crazy.

Attached Files



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#2 snemelk

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Posted 04 September 2011 - 11:51 AM

Hi aga5032, and welcome to Bleeping Computer.

Firstly,
  • Please launch Malwarebytes' Anti-Malware, click the Update tab, and then Check for Updates.
  • Then choose the Scanner tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Secondly,
Download OTL.exe by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe.
  • In the "Custom Scans/Fixes" window (under the light green bar) paste the following in bold:

    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click Run Scan and let the program run uninterrupted.
  • When the scan completes, it will open two Notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Post both logs in this thread.
  • You may need to use two posts to get it all.

c18903e63196580f.gif
snemelk.hekko.pl - my site with a few computer security tips...
Silesia - that's where I live!

"If I had some duct tape, I could fix that." - MacGyver


#3 snemelk

snemelk

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Posted 16 September 2011 - 05:18 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
c18903e63196580f.gif
snemelk.hekko.pl - my site with a few computer security tips...
Silesia - that's where I live!

"If I had some duct tape, I could fix that." - MacGyver





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