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Can't Open any Antivirus, and Explorer Reroutes to Ads...


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3 replies to this topic

#1 dawggboy

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Posted 30 August 2011 - 02:11 PM

I was surfing yesterday, and I rec'd a notification of a some backdoor virus from AVG. I tried to quarantine, but my computer froze. Upon restart, my avg tray icon was missing and when trying to start from icon, rec'd the message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I get the same message when trying to run malwarebytes' anti-malware.

After reinstall of malwarebytes, I can briefly open the program, but it shuts down automatically. I get this same auto-shutdown from spybot S&D, superantispyware, and stinger.

When searching on google in Internet Explorer, I am re-routed to ad pages.

Everything works fine in safe mode, and I have run AVG, spybot, superantispyware and stinger in safe mode and quarantined/removed as suggested.

I notice in my task magager under processes, I have 1942503536:2411673484.exe running. Never seen that before.

Help!

Thanks

Edit: btw...this is my first virus/malware post...

I appologize for not attaching my dds.txt earlier.

As I stated, it's my first time.

Also, GMER gets killed part way through the scan.

I'm running XP Pro.

Thanks.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by User at 15:15:58 on 2011-08-30
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2310 [GMT -5:00]
.
AV: AVG Anti-Virus *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\1942503536:2411673484.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\TightVNC\WinVNC.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\RTDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Dentrix\DtxQuickLaunch.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Dentrix\chart.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = ftp://209.64.143.245/aruba22010/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DtxQuickLaunch.exe] c:\program files\dentrix\DtxQuickLaunch.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [RTHDCPL] RTDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [WinVNC] "c:\program files\tightvnc\WinVNC.exe" -servicehelper
mRun: [bginfo] c:\bginfo\bginfo.exe c:\bginfo\hsbginfo.bgi /TIMER:0
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AmazonGSDownloaderTray] c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderTray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: mswsock.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1276032240937
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1309194139015
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{4DFAB6A8-EC4E-420F-BA15-9E50CB1F926D} : NameServer = 192.168.1.1,4.2.2.2
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\3wngdk98.default\
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2010-6-8 52872]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-6-8 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-6-8 29584]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-6-8 243024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2011-2-7 308136]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2010-6-8 167080]
S0 cerc6;cerc6; [x]
S2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2011-2-7 921952]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2011-6-8 401920]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2010-6-9 235520]
.
=============== Created Last 30 ================
.
2011-08-30 17:25:47 43408 --sha-w- c:\windows\system32\c_96250.nl_
2011-08-30 17:06:59 -------- d-----w- c:\documents and settings\user\application data\SUPERAntiSpyware.com
2011-08-30 17:06:34 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-08-30 17:06:34 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-08-30 15:10:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-08-30 15:10:21 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-08-29 23:01:14 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-08-29 23:01:14 -------- d-----w- c:\windows\system32\wbem\Repository
2011-08-29 22:45:24 -------- d--h--w- c:\windows\PIF
2011-08-29 22:18:38 -------- d-----w- c:\windows\pss
2011-08-29 21:06:30 4194304 ----a-w- c:\windows\system32\livixuhe.dll
2011-08-24 23:31:33 -------- d-----w- c:\documents and settings\user\application data\Malwarebytes
2011-08-24 23:31:29 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-24 23:31:28 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-08-24 23:31:25 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-24 23:31:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2011-06-09 14:05:54 138056 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-06-09 14:05:54 138056 ----a-w- c:\documents and settings\user\application data\PnkBstrK.sys
2011-06-09 14:05:34 189248 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-06-09 14:05:17 90112 ----a-w- c:\windows\system32\PnkBstrA.exe
2011-06-08 23:19:24 2601752 ----a-w- c:\windows\system32\pbsvc_moh.exe
2011-06-08 14:33:58 1409 ----a-w- c:\windows\QTFont.for
.
============= FINISH: 15:16:39.14 ===============

Merged posts. ~ OB

Edited by Orange Blossom, 30 August 2011 - 11:03 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 September 2011 - 12:06 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 September 2011 - 11:27 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:09:21 PM

Posted 07 September 2011 - 11:36 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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