Posted 30 August 2011 - 12:53 AM
Hello. I have a HP Photosmart C4480 All-in-One Printer, and I am having trouble installing the software. To be specific, the HP Solution Center and the computer error: Fatal Error During Installation.
First, Whenever I install the software with the CD, It goes fine, until I reach the STEP 4/4, it freezes in 96% and a windows pop out indicating FATAL ERROR DURING INSTALLATION. HP automatically installs an executable program: HP INSTALLATION REPAIR - XP, ( i don't know what the specific name is) then it shows the possible solutions which did not help me.
Secondly, When I right click the HP Digital Imaging Monitor and click on Launch HP Solution Center, a window pops out and says NO HP DEVICE DETECTED. HP SOLUTION CENTER WILL CLOSE NOW.
I am on my third time installing and re installing the software and it still fails to run on its complete functionality.
How can I solve these 2 major problems? Please help me.
Thank you so much. Whenever possible, please provide a complete and concrete solution that can help me.