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Suspected Malware


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#1 Montag

Montag

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Posted 19 January 2006 - 02:54 PM

Hello. Trying to help my elderly neighbor with his computer trouble. He was complaing of very slow bootup, generally slow performance, error msgs and frequent crashes. He says he has up to date Symantec virus protection. Has run Spybot Search and Destroy and gets multiple hits each time he runs it. AND had disabled his firewall some weeks ago because "it was annoying him". I told him to immediately reinstall his firewall since he had uninstalled it. He was getting an error msg: something about rundll and specified module 0wao0o9s.dll could not be found. Googling this error I found msg's that led me to believe the machine was likely infected with something. The HijackThis log is below:

Was afraid to tell HJT to fix much in the registry. Maybe somebody here can tell me what doesn't belong. Am pretty sure the 0wao0o9s.dll line doesn't.

Thanks,

Montag

Logfile of HijackThis v1.99.1
Scan saved at 1:09:40 PM, on 1/19/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Roy\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [0wao0o9s.dll] RUNDLL32.EXE 0wao0o9s.dll,b 112311
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [qrkq] C:\PROGRA~1\COMMON~1\qrkq\qrkqm.exe
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - Startup: Check for OneTouch Updates.lnk = C:\Program Files\Visioneer OneTouch\WiseUpdt.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1135955211720
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EBBA7B6-FCFB-44E9-839A-DACA7E071F45}: NameServer = 204.68.227.1,204.68.227.2
O18 - Filter: text/html - {3551784B-E99A-474f-B782-3EC814442918} - (no file)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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#2 OldTimer

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Posted 21 January 2006 - 03:59 PM

Hello Montag and welcome to the BC HijackThis forum. The first thing we need to do is update the operating system on this computer.

Your operating system is extremely out of date. By not keeping the OS updated the computer is vulnerable to every infection on the net and in emails today and trying to repair an unpatched system is virtually impossible. For update purposes, Microsoft has even stopped supporting a system that is this far out of date. Go to the Microsoft Windows XP Service Pack 1.a site and install Service Pack 1a.

Once that is done, go back to the Windows Update site and install all available Critical Updates but do not install SP2 at this time. This will patch the system with the most current security fixes and plug all the known holes which are present on this system. If you are not on a broadband connection the Service Pack can be obtained from Microsoft for a nominal shipping fee.

After all of the updates have been performed post a new HijackThis log back here using the Add Reply button and I will review it when it comes in.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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