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blank window2 and hello4 after attempted removal of vista antivirus 2012

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#1 philosophy


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Posted 29 August 2011 - 11:45 PM

I found my computer to be infected with the "vista antivirus 2012" malware and attempted to remove it by following the instructions in this Bleeping Computer guide:


After following all of the steps, I restarted my computer. During the start-up, windows titled "blank window2" began popping up and disappearing very quickly. This is causing my computer to run very slowly. I have seen error messages regarding "hello4.exe" while attempting to close programs and have had windows pop up saying that my browsing history is being deleted. I have also noticed in the task manager that there are many applications running titled "QTTask.exe" and "scvhost.exe" . I have seen other postings describing similar problems, but I do not want to attempt another fix without personalized instructions. What should I do?

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#2 philosophy

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Posted 30 August 2011 - 12:11 AM

I am running windows vista, by the way, and I believe my computer troubles started when I opened a website about treating yellow jacket stings. An additional tab opened, and when I tried to close it, I encountered pop-ups. I ended all tasks in the task manager, and restarted my computer. It was then that I began receiving the "vista antivirus 2012" warnings and decided to follow the removal instructions in the link posted above, which has left me with my current problem.


#3 boopme


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Posted 30 August 2011 - 09:57 PM

Hello and welcome.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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