Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Redirect Issue during Google Search


  • Please log in to reply
8 replies to this topic

#1 CD71

CD71

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 29 August 2011 - 10:34 PM

Hello, I am having a Redirecting issue when performing google searches. Typically the re-direct is sending me to a shopping forum or to a different search domain. The concern does not appear to be affecting anything else on the PC at this point. Hoping someone with some experience with this type of concern can help direct me in identifying the issue and resolving it. PC is running Windows 7.

Thanks for your help!

CD71

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:31 PM

Posted 29 August 2011 - 11:40 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 CD71

CD71
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 30 August 2011 - 11:22 PM

Thanks for the quick response!

I was not able to run the SecurityCheck.exe...gave an error

Here is the log from the MiniToolBox...I am working the Malwarebytes next

MiniToolBox by Farbar
Ran by Melinda (administrator) on 30-08-2011 at 23:05:59
Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:56000
========================= Hosts content: =================================




========================= Event log errors: ===============================

Application errors:
==================
Error: (08/27/2011 06:19:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:19:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:19:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:19:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:18:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:15:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (08/21/2011 09:41:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/21/2011 09:41:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/21/2011 09:40:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/21/2011 09:40:12 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (08/30/2011 07:53:22 PM) (Source: DCOM) (User: )
Description: 1053gusvc{89DAE4CD-9F17-4980-902A-99BA84A8F5C8}

Error: (08/30/2011 07:53:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

Error: (08/30/2011 07:53:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Software Updater service to connect.

Error: (08/29/2011 09:36:17 PM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/29/2011 09:36:17 PM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/29/2011 01:27:54 AM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/29/2011 01:27:54 AM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/26/2011 11:24:30 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:12:23 PM on ?8/?26/?2011 was unexpected.

Error: (08/26/2011 00:59:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HomeGroupListener service.

Error: (08/21/2011 10:00:13 PM) (Source: DCOM) (User: )
Description: {00F2B433-44E4-4D88-B2B0-2698A0A91DBA}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acer Backup Manager (Version: 2.0.0.60)
Acer Crystal Eye webcam (Version: 1.0.2.0)
Acer ePower Management (Version: 5.00.3002)
Acer eRecovery Management (Version: 4.05.3011)
Acer Game Console
Acer Games (Version: 1.0.0.80)
Acer Registration (Version: 1.03.3002)
Acer ScreenSaver (Version: 1.1.0412.2010)
Acer Updater (Version: 1.02.3001)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.2.152.26)
Adobe Flash Player 10 ActiveX 64-bit (Version: 10.2.161.23)
Adobe Reader 9.2 MUI (Version: 9.2.0)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.26)
Backup Manager Basic (Version: 2.0.0.60)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
Bing Maps 3D (Version: 4.0.903.16005)
Blackhawk Striker 2 (Version: 2.2.0.82)
Bob the Builder Can-Do-Zoo (Version: 2.2.0.82)
Build-a-lot 2 (Version: 2.2.0.82)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
CyberLink PowerDVD 9 (Version: 9.0.2802.50)
eBay Worldwide (Version: 2.1.0901)
Escape Rosecliff Island (Version: 2.2.0.82)
eSobi v2 (Version: 2.0.4.000274)
Faerie Solitaire (Version: 2.2.0.82)
FATE - The Traitor Soul (Version: 2.2.0.82)
Google Chrome (Version: 13.0.782.218)
Google Earth (Version: 6.0.3.2197)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.65)
Identity Card (Version: 1.00.3003)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1892)
Intel® Rapid Storage Technology (Version: 9.5.6.1001)
Java™ 6 Update 23 (64-bit) (Version: 6.0.230)
Jewel Quest Solitaire 3 (Version: 2.2.0.82)
Junk Mail filter update (Version: 14.0.8089.726)
Launch Manager (Version: 4.0.6)
McAfee Internet Security Suite (Version: 10.5.240)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Monopoly (Version: 2.2.0.82)
MSVCRT (Version: 14.0.1468.721)
Mystery P.I. - Lost in Los Angeles (Version: 2.2.0.82)
MyWinLocker (Version: 3.1.206.0)
MyWinLocker Suite (Version: 3.1.206.0)
Norton Online Backup (Version: 1.2.0.36)
NTI Backup Now 5 (Version: 5.1.2.628)
NTI Backup Now Standard (Version: 5.1.2.628)
NTI Media Maker 8 (Version: 8.0.12.6630)
Penguins! (Version: 2.2.0.82)
Plants vs. Zombies (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Realtek High Definition Audio Driver (Version: 6.0.1.6074)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30104)
Scrabble Plus (Version: 2.2.0.82)
Shredder (Version: 2.0.5.0)
Synaptics Pointing Device Driver (Version: 13.2.2.0)
The Price is Right (Version: 2.2.0.82)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - A New Home (Version: 2.2.0.82)
Welcome Center (Version: 1.01.3002)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Yahtzee (Version: 2.2.0.82)
Zuma Deluxe (Version: 2.2.0.82)

========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 3001.97 MB
Available physical RAM: 1177.93 MB
Total Pagefile: 6082.09 MB
Available Pagefile: 2544.68 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.77 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:219.78 GB) (Free:157.12 GB) NTFS

========================= Users: ========================================

User accounts for \\MELINDA-PC

Administrator Guest Melinda


**** End of log ****

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:31 PM

Posted 30 August 2011 - 11:24 PM

In MiniToolbox you missed "List IP configuration".
Please redo.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 CD71

CD71
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 30 August 2011 - 11:39 PM

Malwarebytes Log

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7616

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

8/30/2011 11:34:14 PM
mbam-log-2011-08-30 (23-34-14).txt

Scan type: Quick scan
Objects scanned: 180059
Time elapsed: 5 minute(s), 45 second(s)

Memory Processes Infected: 3
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
c:\Users\Melinda\AppData\Local\Temp\csrss.exe (Trojan.Agent) -> 2752 -> Unloaded process successfully.
c:\Users\Melinda\AppData\Roaming\microsoft\conhost.exe (Trojan.Agent) -> 2076 -> Unloaded process successfully.
c:\Users\Melinda\AppData\Roaming\dwm.exe (Trojan.Agent) -> 4376 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\conhost (Trojan.Agent) -> Value: conhost -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell.Gen) -> Value: Shell -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Melinda\AppData\Local\Temp\csrss.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Users\Melinda\AppData\Roaming\microsoft\conhost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Users\Melinda\AppData\Roaming\dwm.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#6 CD71

CD71
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 30 August 2011 - 11:46 PM

Sorry for the miss....here is the MiniToolBox log update:

MiniToolBox by Farbar
Ran by Melinda (administrator) on 30-08-2011 at 23:44:09
Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Melinda-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : satx.rr.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : satx.rr.com
Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
Physical Address. . . . . . . . . : C4-46-19-43-3E-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b583:4261:3728:451%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 30, 2011 11:41:50 PM
Lease Expires . . . . . . . . . . : Wednesday, August 31, 2011 11:41:51 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 230966809
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B2-2C-F0-88-AE-1D-1B-D2-C7
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 88-AE-1D-1B-D2-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0F7D3308-56E8-4289-91E5-AF07DB1CCEF3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.satx.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : satx.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:843:2303:5251:6c2d(Preferred)
Link-local IPv6 Address . . . . . : fe80::843:2303:5251:6c2d%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 74.125.73.106
74.125.73.147
74.125.73.99
74.125.73.103
74.125.73.104
74.125.73.105


Pinging google.com [74.125.73.104] with 32 bytes of data:
Reply from 74.125.73.104: bytes=32 time=27ms TTL=50
Reply from 74.125.73.104: bytes=32 time=25ms TTL=50

Ping statistics for 74.125.73.104:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 27ms, Average = 26ms
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 98.137.149.56
209.191.122.70
67.195.160.76
69.147.125.65
72.30.2.43


Pinging yahoo.com [67.195.160.76] with 32 bytes of data:
Reply from 67.195.160.76: bytes=32 time=65ms TTL=51
Request timed out.

Ping statistics for 67.195.160.76:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 65ms, Average = 65ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 3ms
===========================================================================
Interface List
12...c4 46 19 43 3e 06 ......Atheros AR5B93 Wireless Network Adapter
11...88 ae 1d 1b d2 c7 ......Atheros AR8132 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.102 281
192.168.1.102 255.255.255.255 On-link 192.168.1.102 281
192.168.1.255 255.255.255.255 On-link 192.168.1.102 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.102 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.102 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:843:2303:5251:6c2d/128
On-link
12 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::843:2303:5251:6c2d/128
On-link
12 281 fe80::b583:4261:3728:451/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/27/2011 06:19:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:19:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:19:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:19:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:18:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/27/2011 06:15:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (08/21/2011 09:41:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/21/2011 09:41:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/21/2011 09:40:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/21/2011 09:40:12 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"1".
Dependent Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (08/30/2011 07:53:22 PM) (Source: DCOM) (User: )
Description: 1053gusvc{89DAE4CD-9F17-4980-902A-99BA84A8F5C8}

Error: (08/30/2011 07:53:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

Error: (08/30/2011 07:53:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Software Updater service to connect.

Error: (08/29/2011 09:36:17 PM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/29/2011 09:36:17 PM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/29/2011 01:27:54 AM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/29/2011 01:27:54 AM) (Source: DCOM) (User: Melinda)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}Melinda-PCMelindaS-1-5-21-102031671-1108231143-4137075919-1000LocalHost (Using LRPC)

Error: (08/26/2011 11:24:30 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:12:23 PM on ?8/?26/?2011 was unexpected.

Error: (08/26/2011 00:59:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HomeGroupListener service.

Error: (08/21/2011 10:00:13 PM) (Source: DCOM) (User: )
Description: {00F2B433-44E4-4D88-B2B0-2698A0A91DBA}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acer Backup Manager (Version: 2.0.0.60)
Acer Crystal Eye webcam (Version: 1.0.2.0)
Acer ePower Management (Version: 5.00.3002)
Acer eRecovery Management (Version: 4.05.3011)
Acer Game Console
Acer Games (Version: 1.0.0.80)
Acer Registration (Version: 1.03.3002)
Acer ScreenSaver (Version: 1.1.0412.2010)
Acer Updater (Version: 1.02.3001)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.2.152.26)
Adobe Flash Player 10 ActiveX 64-bit (Version: 10.2.161.23)
Adobe Reader 9.2 MUI (Version: 9.2.0)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.26)
Backup Manager Basic (Version: 2.0.0.60)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
Bing Maps 3D (Version: 4.0.903.16005)
Blackhawk Striker 2 (Version: 2.2.0.82)
Bob the Builder Can-Do-Zoo (Version: 2.2.0.82)
Build-a-lot 2 (Version: 2.2.0.82)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
CyberLink PowerDVD 9 (Version: 9.0.2802.50)
eBay Worldwide (Version: 2.1.0901)
Escape Rosecliff Island (Version: 2.2.0.82)
eSobi v2 (Version: 2.0.4.000274)
Faerie Solitaire (Version: 2.2.0.82)
FATE - The Traitor Soul (Version: 2.2.0.82)
Google Chrome (Version: 13.0.782.218)
Google Earth (Version: 6.0.3.2197)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.65)
Identity Card (Version: 1.00.3003)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1892)
Intel® Rapid Storage Technology (Version: 9.5.6.1001)
Java™ 6 Update 23 (64-bit) (Version: 6.0.230)
Jewel Quest Solitaire 3 (Version: 2.2.0.82)
Junk Mail filter update (Version: 14.0.8089.726)
Launch Manager (Version: 4.0.6)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
McAfee Internet Security Suite (Version: 10.5.240)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Monopoly (Version: 2.2.0.82)
MSVCRT (Version: 14.0.1468.721)
Mystery P.I. - Lost in Los Angeles (Version: 2.2.0.82)
MyWinLocker (Version: 3.1.206.0)
MyWinLocker Suite (Version: 3.1.206.0)
Norton Online Backup (Version: 1.2.0.36)
NTI Backup Now 5 (Version: 5.1.2.628)
NTI Backup Now Standard (Version: 5.1.2.628)
NTI Media Maker 8 (Version: 8.0.12.6630)
Penguins! (Version: 2.2.0.82)
Plants vs. Zombies (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Realtek High Definition Audio Driver (Version: 6.0.1.6074)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30104)
Scrabble Plus (Version: 2.2.0.82)
Shredder (Version: 2.0.5.0)
Synaptics Pointing Device Driver (Version: 13.2.2.0)
The Price is Right (Version: 2.2.0.82)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - A New Home (Version: 2.2.0.82)
Welcome Center (Version: 1.01.3002)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Yahtzee (Version: 2.2.0.82)
Zuma Deluxe (Version: 2.2.0.82)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 3001.97 MB
Available physical RAM: 1972.11 MB
Total Pagefile: 6002.09 MB
Available Pagefile: 4680.67 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.52 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:219.78 GB) (Free:157.19 GB) NTFS

========================= Users: ========================================

User accounts for \\MELINDA-PC

Administrator Guest Melinda


**** End of log ****

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:31 PM

Posted 30 August 2011 - 11:48 PM

Cool :)

...and GMER....

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 CD71

CD71
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 31 August 2011 - 12:35 AM

GMER Report

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-31 00:33:21
Windows 6.1.7600
Running: tr9qx1q7.exe


---- Files - GMER 1.0.15 ----

File C:\ProgramData\Microsoft\RAC\Temp\sql532E.tmp 20480 bytes
File C:\ProgramData\Microsoft\RAC\Temp\sql533F.tmp 20480 bytes

---- EOF - GMER 1.0.15 ----

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:31 PM

Posted 31 August 2011 - 09:05 PM

Still getting redirected?

Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/


  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
  • Close SUPERAntiSpyware.
Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

  • Open SUPERAntiSpyware.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Post SUPERAntiSpyware log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users