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Help needed with Virus Removal


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#1 AFoster1970

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Posted 29 August 2011 - 08:54 PM

Help needed in removing nasty virus that continues to cause problems on daughter's laptop. Virus Removal Guide preparation steps followed to the letter. Attached are the logs requested.

The computer continues to reboot sparatically....
Here is the DDS txt

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_25
Run by RaeAnn at 20:16:41 on 2011-08-29
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3034.2513 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\eventr~1.lnk - c:\program files\printmaster silver 17\Remind.exe
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-explorer: HideSCAHealth = 1 (0x1)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: Interfaces\{87B41775-716B-42C9-BE34-E1EB6509D471}\34F6D6472756E646 : DhcpNameServer = 207.70.128.209 207.70.172.13
TCP: Interfaces\{87B41775-716B-42C9-BE34-E1EB6509D471}\655343D284F4D454030313 : DhcpNameServer = 192.168.20.1
TCP: Interfaces\{87B41775-716B-42C9-BE34-E1EB6509D471}\C6F636B6F6E653838393 : DhcpNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\raeann\appdata\roaming\mozilla\firefox\profiles\abjuz2ym.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AFS;AFS;c:\windows\system32\drivers\AFS.SYS [2011-1-19 79052]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
S1 MpKsl3d7e9689;MpKsl3d7e9689;c:\programdata\microsoft\microsoft antimalware\definition updates\{0f7ee09e-878a-4f7a-bcfa-57287d789cf8}\MpKsl3d7e9689.sys [2011-5-19 28752]
S1 MpKslb71e4f9e;MpKslb71e4f9e;c:\programdata\microsoft\microsoft antimalware\definition updates\{0f7ee09e-878a-4f7a-bcfa-57287d789cf8}\MpKslb71e4f9e.sys [2011-5-19 28752]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-2-6 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-3 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
============= FINISH: 20:17:59.56 ===============

Here is the gmer log:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-29 20:48:12
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\IdePort0 WDC_WD1600BEVT-00A23T0 rev.01.01A01
Running: gmer.exe; Driver: C:\Users\RaeAnn\AppData\Local\Temp\axdiqpow.sys


---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13BD 81E98589 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 81EBD092 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
? C:\Users\RaeAnn\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Windows\system32\svchost.exe[892] ntdll.dll!NtProtectVirtualMemory 779551C0 5 Bytes JMP 0020000A
.text C:\Windows\system32\svchost.exe[892] ntdll.dll!NtWriteVirtualMemory 77955D40 5 Bytes JMP 0022000A
.text C:\Windows\system32\svchost.exe[892] ntdll.dll!KiUserExceptionDispatcher 77956298 5 Bytes JMP 001F000A
.text C:\Windows\system32\svchost.exe[892] ole32.dll!CoCreateInstance 7780590C 5 Bytes JMP 004E000A
.text C:\Windows\system32\svchost.exe[892] USER32.dll!GetCursorPos 772BC198 5 Bytes JMP 006A000A
.text C:\Windows\system32\svchost.exe[892] USER32.dll!GetForegroundWindow 772C565D 5 Bytes JMP 006C000A
.text C:\Windows\system32\svchost.exe[892] USER32.dll!WindowFromPoint 772E6D0C 5 Bytes JMP 006B000A
.text C:\Windows\Explorer.EXE[1536] ntdll.dll!NtProtectVirtualMemory 779551C0 5 Bytes JMP 0051000A
.text C:\Windows\Explorer.EXE[1536] ntdll.dll!NtWriteVirtualMemory 77955D40 5 Bytes JMP 0052000A
.text C:\Windows\Explorer.EXE[1536] ntdll.dll!KiUserExceptionDispatcher 77956298 5 Bytes JMP 0050000A

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)

Device \Driver\ACPI_HAL \Device\00000066 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \Driver\volmgr \Device\HarddiskVolume6 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 TDL4@MBR code has been found <-- ROOTKIT !!!
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior

---- EOF - GMER 1.0.15 ----

Merged posts. ~ OB

Attached Files

  • Attached File  DDS.txt   8.02KB   1 downloads
  • Attached File  ark.txt   3.44KB   0 downloads

Edited by Orange Blossom, 01 September 2011 - 11:56 PM.


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Posted 03 September 2011 - 08:55 PM

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