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Win32/Heur


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#1 arrivederci

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Posted 29 August 2011 - 05:27 PM

Hi,

a few days ago my AVG found the Win32/Heur virus, located in the hhctrl.ocx

My laptop seems to run just fine, but I'am afraid it can be infected.

I run Malware Bytes but found nothing.

What can I do?

Thanks

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#2 boopme

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Posted 29 August 2011 - 09:56 PM

Looks like possibly another AVG false positive. Are you using the free or paid?

The hhctrl.ocx file is a file created by Microsoft that has a description of "Microsoft HTML Help Control." This file is an ActiveX file that enables a user to view their help interface in Microsoft Internet Explorer.

This file is located in the c:\windows\system32 or c:\winnt\system32 directory and can also be found in the c:\i386 directory.

From here

Lets' upload this file for a second opinion on what it actually is..

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.
<filepath>suspect.file

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/


NOTE:
For submission to a specific anti-virus vendor see Submitting Virus Samples: How to Submit a Virus.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 arrivederci

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Posted 30 August 2011 - 04:20 PM

HI,

thanks for your reply. I have free AVG.

Jotti results:

[ArcaVir]
2011-08-30 No se encontró nada
[F-Secure Anti-Virus]
2011-08-30 No se encontró nada
[Avast! antivirus]
2011-08-30 No se encontró nada
[G DATA]
2011-08-30 No se encontró nada
[Grisoft AVG Anti-Virus]
2011-08-30 Win32/Heur
[Ikarus]
2011-08-30 No se encontró nada
[Avira AntiVir]
2011-08-30 No se encontró nada
[Kaspersky Anti-Virus]
2011-08-30 No se encontró nada
[Softwin BitDefender]
2011-08-30 No se encontró nada
[ESET NOD32]
2011-08-30 No se encontró nada
[ClamAV]
2011-08-30 No se encontró nada
[Panda Antivirus]
2011-08-30 No se encontró nada
[CPsecure]
2011-08-30 No se encontró nada
[Quick Heal]
2011-08-30 No se encontró nada
[Dr.Web]
2011-08-30 No se encontró nada
[Sophos]
2011-08-30 No se encontró nada
[Emsisoft Anti-Malware]
2011-08-30 No se encontró nada
[VirusBlokAda VBA32]
2011-08-29 No se encontró nada
[Frisk F-Prot Antivirus]
2011-08-30 No se encontró nada
[VirusBuster]
2011-08-30 No se encontró nada

Thanks!

#4 arrivederci

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Posted 30 August 2011 - 04:22 PM

Sorr, it s Spanish. Only SVG found a virus.

#5 boopme

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Posted 30 August 2011 - 09:37 PM

Its a False Positive.
Read HERE for information regarding the files that normally trigger AV software.

Others are discussing it at AVG HERE

Edited by boopme, 30 August 2011 - 09:37 PM.

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