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BSOD; Reason unknown??


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#1 spc3rd

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Posted 29 August 2011 - 03:44 PM

Good afternoon everyone!

On two occasions during the past 14 days, my computer has just suddenly displayed the BSOD. On both occasions, I was offline, at the Desktop screen, and not doing anything.

The following info/code was shown near the bottom of the screen:

STOP: Ox0000008E (OxC0000005, Ox805062DO, OxEE503A38, Ox00000000)

(The system also did a memory dump during this time)

Any help would be much appreciated! Thank you for your time and review!

spc3rd

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#2 Broni

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Posted 29 August 2011 - 10:20 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 spc3rd

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Posted 29 August 2011 - 11:14 PM

Hi again Broni,

I've pasted below the scan results you requested.

==================================================
Dump File : Mini082911-01.dmp
Crash Time : 8/29/2011 3:56:27 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805062d0
Parameter 3 : 0xee503a38
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1e27c
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 6.0.1203.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+2f2d0
Stack Address 1 : aswSP.SYS+1e27c
Stack Address 2 : aswSP.SYS+1e9a3
Stack Address 3 : aswSP.SYS+1ee7f
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

spc3rd

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#4 Broni

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Posted 29 August 2011 - 11:20 PM

Happened just once?
You said twice...

It's hard to judge anything from 1 log file, but in this particular case aswSP.SYS file belongs to Avast.

If BSODs will keep happening try to reinstall Avast.

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#5 spc3rd

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Posted 29 August 2011 - 11:29 PM

I appreciate your help very much Broni!

I will do as you indicated if the BSOD occurs again. Hopefully...it WON'T keep happening! (And...yes...the BSOD did occur twice during the past 14 days). Should this scan have shown something for the first BSOD?

Thanks again!

Edited by spc3rd, 29 August 2011 - 11:31 PM.

spc3rd

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#6 Broni

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Posted 29 August 2011 - 11:31 PM

You're very welcome Posted Image

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