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Unable to install/use any type of anti-virus software


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2 replies to this topic

#1 smarigold

smarigold

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  • Local time:02:50 AM

Posted 29 August 2011 - 05:56 AM

This problem has been ongoing for several months. I am unable to get any anti-virus programs to install or work. McAfee came installed but I wanted another solution so I uninstalled it. Since then I have been unable to get any alternate solution. I have tried Avast, Avira, Kaspersky, AVG and a few others and they all give an error message of some kind at some point.

Avast goes through the motions of install and says it finishes, but it never does the quick scan. Also, when clicking on the icon, it gives an error stating there is a side-by-side configuration error.
Kaspersky installs until it says it needs to remove incompatible software (Trend Micro Pc-cillin 2008) and says reboot to complete. After reboot, it goes right back to same screen and again over and over. If you choose continue instead, it gives an error message which I have a screen shot of.
AVG gives yet another error message and doesn't complete install. I have a screen shot.
Avira the same.

Also occuring which may or may not be related, the Microsoft .NET Framework 3.5 update fails every time. Through some help from a Microsoft person, I was able to install the 4.0 update.

What I have tried:
Ran multiple scans and fixes with Malwarebytes. Used APP Remover to find any security software and find any remnants of failed installs. It is reporting clear at this time.
I used Your Uninstaller. I used the specific tools to uninstall McAfee and Trend Micro Pc-cillin 2008. The Kaspersky virus removal tool sent me to their virus 911 service and I followed all of their tools and recommendations, but they said I wasn't infected and they couldn't help me further. I have used CCleaner and the windows disk cleaner. I also used Eusing registry cleaner and CCleaner registry cleaner. I have read extensive forums and tried to do this myself, but I am now at loss.

Running: Windows Vista Home Premium 64-bit with Service Pack 2

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Dana at 23:42:30 on 2011-08-28
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4054.2560 [GMT -10:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_a2af78c4\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Google\Update\1.3.21.65\GoogleCrashHandler.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_a2af78c4\AESTSr64.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
C:\Program Files (x86)\iWin Games\iWinTrusted.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files (x86)\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\sdclt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page =
uWindow Title = Internet Explorer provided by Dell
uSearch Bar =
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: {78875F5C-A685-4405-8DC5-D48DC65452B0} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AddThis Toolbar BHO: {9ebf8aaf-0a31-4786-909a-97a0ef101743} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll
BHO: FAIESSOHelper Class: {a2f122da-055f-4df7-8f24-7354dbdba85b} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - C:\Program Files (x86)\Google\Chrome Frame\Application\13.0.782.215\npchrome_frame.dll
TB: AddThis Toolbar: {b43176cc-4d9e-493b-a636-d9cbfe39c6da} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {61D1C847-DF80-423A-8C6D-DC03B97E6EBE} - No File
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
mRun: [FATrayAlert] C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
mRun: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [FAStartup]
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~2.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\GOOGLE~1.LNK - C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QuickSet.lnk - C:\Program Files (x86)\Dell\QuickSet\quickset.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: supportdatainc.com\www
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.252.1
TCP: Interfaces\{3FF263D1-3926-46D0-B5B5-B8F24755F307} : DhcpNameServer = 192.168.10.1
TCP: Interfaces\{F5564543-AD0B-4D3C-99C0-F01C7CE5E91E} : DhcpNameServer = 192.168.252.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\Advisor\System\BAVoilaX.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files (x86)\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files (x86)\Google\Chrome Frame\Application\13.0.782.215\npchrome_frame.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
LSA: Notification Packages = scecli FAPassSync
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: {78875F5C-A685-4405-8DC5-D48DC65452B0} - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AddThis Toolbar BHO: {9EBF8AAF-0A31-4786-909A-97A0EF101743} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll
BHO-X64: FCTBPos00Pos - No File
BHO-X64: FAIESSOHelper Class: {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO-X64: FAIESSO Helper Object - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: ChromeFrame BHO: {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files (x86)\Google\Chrome Frame\Application\13.0.782.215\npchrome_frame.dll
BHO-X64: ChromeFrame BHO - No File
TB-X64: AddThis Toolbar: {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {61D1C847-DF80-423A-8C6D-DC03B97E6EBE} - No File
mRun-x64: [FATrayAlert] C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
mRun-x64: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [FAStartup]
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ctsgwgzr.default\
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: C:\Program Files (x86)\Download Manager\npfpdlm.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\NOS\bin\np_gp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Dana\AppData\Roaming\Move Networks\plugins\npqmp071701000002.dll
FF - plugin: C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ctsgwgzr.default\extensions\{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}\plugins\npietab2.dll
FF - plugin: C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ctsgwgzr.default\extensions\DeviceDetection@logitech.com\plugins\npLogitechDeviceDetection.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_a2af78c4\AESTSr64.exe --> C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_a2af78c4\AESTSr64.exe [?]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-9-23 155648]
R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2008-9-5 2340096]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 iWinTrusted;iWinTrusted;C:\Program Files (x86)\iWin Games\iWinTrusted.exe [2010-4-14 78104]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;C:\Windows\system32\DRIVERS\OA001Ufd.sys --> C:\Windows\system32\DRIVERS\OA001Ufd.sys [?]
R3 OA001Vid;Creative Camera OA001 Function Driver;C:\Windows\system32\DRIVERS\OA001Vid.sys --> C:\Windows\system32\DRIVERS\OA001Vid.sys [?]
R3 whmice2k;Advanced Wheel Mouse Upper Filter Driver;C:\Windows\system32\DRIVERS\whmice2k.sys --> C:\Windows\system32\DRIVERS\whmice2k.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-1 136176]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\system32\DRIVERS\motfilt.sys --> C:\Windows\system32\DRIVERS\motfilt.sys [?]
S3 CompFilter64;UVCCompositeFilter;C:\Windows\system32\DRIVERS\lvbflt64.sys --> C:\Windows\system32\DRIVERS\lvbflt64.sys [?]
S3 ExpressAccountsService;Express Accounts;C:\Program Files (x86)\NCH Software\ExpressAccounts\expressaccounts.exe [2010-4-18 2125828]
S3 ExpressInvoiceService;Express Invoice;C:\Program Files (x86)\NCH Software\ExpressInvoice\expressinvoice.exe [2010-4-18 3047428]
S3 FACAP;facap, FastAccess Video Capture;C:\Windows\system32\DRIVERS\facap.sys --> C:\Windows\system32\DRIVERS\facap.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-1 136176]
S3 InventoriaService;Inventoria Stock Manager;C:\Program Files (x86)\NCH Software\Inventoria\inventoria.exe [2010-4-18 1556484]
S3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\system32\DRIVERS\LVPr2M64.sys --> C:\Windows\system32\DRIVERS\LVPr2M64.sys [?]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\system32\DRIVERS\lvrs64.sys --> C:\Windows\system32\DRIVERS\lvrs64.sys [?]
S3 lvsels64;Logitech Selective Suspend Filter;C:\Windows\system32\DRIVERS\lvsels64.sys --> C:\Windows\system32\DRIVERS\lvsels64.sys [?]
S3 LVUVC64;Logitech HD Pro Webcam C910(UVC);C:\Windows\system32\DRIVERS\lvuvc64.sys --> C:\Windows\system32\DRIVERS\lvuvc64.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\system32\DRIVERS\motccgp.sys --> C:\Windows\system32\DRIVERS\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;C:\Windows\system32\DRIVERS\motccgpfl.sys --> C:\Windows\system32\DRIVERS\motccgpfl.sys [?]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\system32\DRIVERS\Motousbnet.sys --> C:\Windows\system32\DRIVERS\Motousbnet.sys [?]
S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\system32\DRIVERS\motusbdevice.sys --> C:\Windows\system32\DRIVERS\motusbdevice.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 whfltr2k;WheelMouse USB Lower Filter Driver;C:\Windows\system32\DRIVERS\whfltr2k.sys --> C:\Windows\system32\DRIVERS\whfltr2k.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-4 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-08-29 05:42:43 1622 ----a-w- C:\Users\Dana\AppData\Local\VWL4CA6.tmp
2011-08-29 05:42:43 0 ----a-w- C:\Users\Dana\AppData\Local\wux4CA8.tmp
2011-08-29 05:21:44 1890 ----a-w- C:\Users\Dana\AppData\Local\VWL1668.tmp
2011-08-29 05:21:18 1896 ----a-w- C:\Users\Dana\AppData\Local\VWLB005.tmp
2011-08-28 19:21:49 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2011-08-28 09:05:22 -------- d-----w- C:\Users\Dana\AppData\Roaming\URSoft
2011-08-28 09:05:18 -------- d-----w- C:\Program Files (x86)\Your Uninstaller! 7
2011-08-28 05:42:39 -------- d-----w- C:\Program Files\CCleaner
2011-08-25 04:26:58 -------- d--h--w- C:\kleaner.tmp
2011-08-24 08:58:25 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-08-24 08:58:25 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-08-14 03:37:25 -------- d-----w- C:\Users\Dana\AppData\Roaming\inkscape
2011-08-14 03:05:23 -------- d-----w- C:\Program Files (x86)\Inkscape
2011-08-10 13:56:51 -------- d-----w- C:\Users\Dana\AppData\Local\ezs3
2011-08-10 13:56:15 -------- d-----w- C:\Program Files (x86)\ezs3
2011-08-10 01:49:05 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-08-10 01:49:05 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-08-10 01:49:02 451072 ----a-w- C:\Windows\System32\winsrv.dll
2011-08-10 01:48:57 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-08-10 01:48:53 1427344 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-08-10 01:47:44 4699536 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-08-07 11:11:27 -------- d-----w- C:\Program Files (x86)\Free PDF to Word Doc Converter
2011-08-01 05:42:04 -------- d--h--w- C:\ProgramData\Common Files
2011-08-01 05:31:20 -------- d-----w- C:\ProgramData\MFAData
2011-07-31 13:03:22 135680 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-07-31 13:03:22 107008 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-07-31 13:03:20 975360 ----a-w- C:\Windows\System32\inetcomm.dll
2011-07-31 13:03:20 739328 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-07-31 13:03:01 97792 ----a-w- C:\Windows\System32\drivers\dfsc.sys
2011-07-31 13:02:31 847360 ----a-w- C:\Windows\System32\oleaut32.dll
2011-07-31 13:02:31 563712 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2011-07-31 13:02:01 2764288 ----a-w- C:\Windows\System32\win32k.sys
2011-07-31 13:01:56 695296 ----a-w- C:\Windows\System32\drivers\bthport.sys
2011-07-31 13:01:56 35328 ----a-w- C:\Windows\System32\drivers\BTHUSB.SYS
2011-07-31 13:01:53 344576 ----a-w- C:\Windows\System32\schannel.dll
2011-07-31 13:01:52 276992 ----a-w- C:\Windows\SysWow64\schannel.dll
2011-07-31 13:01:48 405504 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-07-31 13:01:44 176128 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-07-31 13:01:44 145920 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-07-31 12:55:41 85504 ----a-w- C:\Windows\System32\csrsrv.dll
2011-07-30 18:36:38 -------- d-----w- C:\Program Files (x86)\GetMore
2011-07-30 18:36:30 -------- d-----w- C:\Program Files (x86)\Help
.
==================== Find3M ====================
.
2011-08-28 03:43:26 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-08-25 22:50:18 60304 ----a-w- C:\Users\Dana\g2mdlhlpx.exe
2011-07-22 05:42:23 2303488 ----a-w- C:\Windows\System32\jscript9.dll
2011-07-22 05:36:16 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-07-22 05:32:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 02:54:43 1797632 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-07 05:52:42 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-06-23 08:10:19 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
.
============= FINISH: 23:43:20.40 ===============

Attached Files



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#2 HelpBot

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Posted 03 September 2011 - 06:00 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

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As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 08 September 2011 - 06:05 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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