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Hello, starting earlier today I have been having problems with redirection whenever I try to click on a search result from search engines (google, bing, or yahoo). I'm running Firefox 6.0 and have tried to deal with this using Malwarebytes' Anti-Malware to do full scans both in and out of safe-mode and it did not pick up anything and I have the latest update for it.
The redirection is very persistent (every search result I click on) and I am unable to perform ANY search at all on a search engine unless I'm in safe mode. I downloaded Hijackthis but have no clue what to do with it so I haven't done anything with that. Every redirection goes through a website called webplains.net it seems. I would greatly appreciate any help with this issue. Thank you very much for your time.
I see quite a few people with this issue so far, I hope I'm not reposting something that's already been answered, although I have not found a solution yet.
EDIT: decided to do a system restore to an earlier restore checkpoint from last week and that "fixed" it for me. It would be nice to do what to do though in case it happens again and the restore method fails.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!! Be sure to downloadTDSSKiller.exe(v188.8.131.52) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 184.108.40.206 of the tool.
Double-click on TDSSKiller.exe to run the tool for known TDSS variants. Vista/Windows 7 users right-click and select Run As Administrator.
If TDSSKiller does not run, try renaming it.
To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer toHow to change the file extension.
Click the Start Scan button.
Do not use the computer during the scan
If the scan completes with nothing found, click Close to exit.
If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.220.127.116.11_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
Copy and paste the contents of that file in your next reply.
If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.
Rerun MBAM (MalwareBytes) like this:
Open MBAM in normal mode and click Update tab, select Check for Updates,when done click Scanner tab,select Quick scan and scan (normal mode). After scan click Remove Selected, [color="#8B0000"]Post new scan log and Reboot into normal mode.
Please ask any needed questions,post logs and Let us know how the PC is running now.
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