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Site tried to install Zentom System Guard.

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3 replies to this topic

#1 Ben1982


  • Members
  • 2 posts
  • Local time:03:24 AM

Posted 28 August 2011 - 11:04 PM

I came to our family computer today with a window open stating something called Zentom System Guard was trying to install on our computer. I immediately closed the window and uninstalled the program that was installed by the same name, then immediately ran a full scan of Malwarebytes. It found several items and they were removed by their software. Now for the last few days Malwarebytes keeps telling me random outgoing sites are being blocked (probably 30-40 attempts every minute while browsing) and I have very very little bandwidth. Some examples of the sites being blocked are,,, and I have ran several different programs attempting to fix this problem, all from safe mode, with none offering any relief. It seems that combofix helps it for a short period of time but its not permanent.

As you can probably tell I'm not extremely tech savvy but I will do whatever is needed to assist you if you can help me. I've talked to several friends that are in the IT industry and they all directed me to this website. Thank you all very much in advance for your help. Feel free to ask for any information you need from me and I will do my best to see that you get it.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Run by Benjamin at 21:12:47 on 2011-08-28
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3583.2473 [GMT -5:00]
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
============== Pseudo HJT Report ===============
uInternet Connection Wizard,ShellNext = hxxp://go.divx.com/postinstall/win/en
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Monopoly/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
TCP: DhcpNameServer =
TCP: Interfaces\{0B40C406-8B0C-4C2A-8E3B-FC82F2B9469F} : DhcpNameServer =
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\benjamin\application data\mozilla\firefox\profiles\9jud3rob.default\
FF - prefs.js: browser.startup.homepage - hxxp://forecast.weather.gov/MapClick.php?CityName=Marysville&state=KS&site=TOP&textField1=39.8467&textField2=-96.6423
FF - plugin: c:\documents and settings\benjamin\application data\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\logitech\harmony remote driver\NprtHarmonyPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\benjamin\application data\Move Networks
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-8-27 64512]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-12-25 366640]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-12-25 22712]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-8-18 2151640]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-12-25 41272]
=============== Created Last 30 ================
2011-08-29 01:09:09 -------- d-----w- C:\ComboFix
2011-08-29 01:05:42 200976 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-08-27 23:45:59 -------- d-sha-r- C:\cmdcons
2011-08-27 23:41:05 98816 ----a-w- c:\windows\sed.exe
2011-08-27 23:41:05 518144 ----a-w- c:\windows\SWREG.exe
2011-08-27 23:41:05 256000 ----a-w- c:\windows\PEV.exe
2011-08-27 23:41:05 208896 ----a-w- c:\windows\MBR.exe
2011-08-27 23:38:13 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-08-27 23:33:47 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-08-27 23:33:35 -------- d-----w- c:\program files\Lavasoft
2011-08-27 18:50:09 94208 ----a-w- c:\program files\dbgobjui.exe
2011-08-27 18:29:16 0 ----a-w- c:\windows\Eyahodo.bin
2011-08-21 19:24:03 51472 ----a-w- c:\program files\microsoft games\age of empires online\rmdll\final\RandomMap.dll
2011-08-21 19:24:03 19216 ----a-w- c:\program files\microsoft games\age of empires online\rmdll\final\CLRBinder.dll
2011-08-21 19:24:03 13584 ----a-w- c:\program files\microsoft games\age of empires online\rmdll\final\RandomMapBinder.dll
2011-08-21 19:08:37 81998 ----a-w- c:\program files\microsoft games\age of empires online\RockallDLL.dll
2011-08-21 19:08:36 746496 ----a-w- c:\program files\microsoft games\age of empires online\granny2.dll
2011-08-21 19:08:35 139536 ----a-w- c:\program files\microsoft games\age of empires online\eulax.dll
2011-08-21 19:08:33 173408 ----a-w- c:\program files\microsoft games\age of empires online\pw32b.dll
2011-08-21 19:07:16 -------- d-----w- C:\112cd82980e48361f813
2011-08-21 19:04:01 -------- d-----w- c:\program files\Microsoft Games
2011-08-21 19:03:59 452440 ----a-w- c:\windows\system32\d3dx10_40.dll
2011-08-21 19:03:59 2036576 ----a-w- c:\windows\system32\D3DCompiler_40.dll
2011-08-21 19:03:56 4379984 ----a-w- c:\windows\system32\D3DX9_40.dll
2011-08-21 18:58:16 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2011-08-21 18:58:16 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2011-08-21 18:58:05 -------- d-----w- c:\windows\Logs
2011-08-21 18:58:03 -------- d-----w- c:\windows\system32\xlive
2011-08-21 18:57:54 -------- d-----w- c:\program files\Microsoft Games for Windows - LIVE
2011-08-12 04:06:58 -------- d-----w- c:\documents and settings\benjamin\application data\Mumble
2011-08-12 04:06:41 -------- d-----w- c:\program files\Mumble
==================== Find3M ====================
2011-08-28 04:23:33 252080 ----a-w- c:\windows\system32\nvdrsdb1.bin
2011-08-28 04:23:33 1 ----a-w- c:\windows\system32\nvdrssel.bin
2011-08-28 04:23:29 252080 ----a-w- c:\windows\system32\nvdrsdb0.bin
2011-08-21 19:02:44 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-24 14:25:34 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-05 23:54:55 45056 ----a-w- c:\windows\system32\uninst.exe
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
=================== ROOTKIT ====================
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD2500AAKS-00VSA0 rev.01.01B01 -> Harddisk0\DR0 -> \Device\00000032
device: opened successfully
user: MBR read successfully
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A7D54D0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a7db7d0]; MOV EAX, [0x8a7db84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A7BCAB8]
3 CLASSPNP[0xB80E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\0000005a[0x8A7B2F18]
5 ACPI[0xB7F7F620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A7BC030]
\Driver\nvata[0x8A763B78] -> IRP_MJ_CREATE -> 0x8A7D54D0
error: Read Incorrect function.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\00000059 -> \??\IDE#DiskWDC_WD2500AAKS-00VSA0___________________01.01B01#2020202057202D444D5752413154323034343738#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
============= FINISH: 21:13:44.45 ===============

Attached Files

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#2 Ben1982

  • Topic Starter

  • Members
  • 2 posts
  • Local time:03:24 AM

Posted 28 August 2011 - 11:08 PM

Here is a copy of the GMER program the instructions asked me to run.

GMER - http://www.gmer.net
Rootkit scan 2011-08-28 23:03:29
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\00000032 WDC_WD2500AAKS-00VSA0 rev.01.01B01
Running: gmer.exe; Driver: C:\DOCUME~1\Benjamin\LOCALS~1\Temp\pxtdqpow.sys

---- System - GMER 1.0.15 ----

SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xB80F887E]
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xB80F8BFE]

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB652D3A0, 0x5FE082, 0xE8000020]
? C:\DOCUME~1\Benjamin\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\plugin-container.exe[700] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 1040DBF8 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[916] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0146000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[916] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0147000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[916] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0145000C
.text C:\WINDOWS\System32\svchost.exe[1228] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00E7000A
.text C:\WINDOWS\System32\svchost.exe[1228] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00E8000A
.text C:\WINDOWS\System32\svchost.exe[1228] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00E6000C
.text C:\WINDOWS\System32\svchost.exe[1228] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 0232000A
.text C:\WINDOWS\System32\svchost.exe[1228] USER32.dll!WindowFromPoint 7E429766 5 Bytes JMP 0233000A
.text C:\WINDOWS\System32\svchost.exe[1228] USER32.dll!GetForegroundWindow 7E429823 5 Bytes JMP 0234000A
.text C:\WINDOWS\System32\svchost.exe[1228] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 0231000A
.text C:\WINDOWS\Explorer.EXE[1624] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00E3000A
.text C:\WINDOWS\Explorer.EXE[1624] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00E8000A
.text C:\WINDOWS\Explorer.EXE[1624] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00E2000C

---- Devices - GMER 1.0.15 ----

Device \Device\00000059 -> \??\IDE#DiskWDC_WD2500AAKS-00VSA0___________________01.01B01#2020202057202D444D5752413154323034343738#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 MBR read error
Disk \Device\Harddisk0\DR0 MBR BIOS signature not found 0

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\NetworkService\Cookies\0OR3P1BY.txt 785 bytes
File C:\Documents and Settings\NetworkService\Cookies\0P7P8Q4N.txt 1042 bytes
File C:\Documents and Settings\NetworkService\Cookies\T2ESCJ9L.txt 704 bytes
File C:\Documents and Settings\NetworkService\Cookies\TSLS7C0P.txt 2824 bytes
File C:\Documents and Settings\NetworkService\Cookies\L3L15SJ0.txt 691 bytes
File C:\Documents and Settings\NetworkService\Cookies\LQ6AS7F2.txt 1671 bytes
File C:\Documents and Settings\NetworkService\Cookies\VZVFP0CX.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\W0FIW7MH.txt 698 bytes
File C:\Documents and Settings\NetworkService\Cookies\W0FJN9N4.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\I4R2U5RD.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\IMDCWIZ2.txt 690 bytes
File C:\Documents and Settings\NetworkService\Cookies\P25YE6SB.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\PQRZFU98.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\QFMK4N89.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\E1UHAIOM.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\VFTVPX0U.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\VH14R1IQ.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\NLMR11CJ.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\O3SGNKLB.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\OKSP7X0G.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\1G3VIPHY.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\1PST68RP.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\2CH2F546.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\2KM9E7VZ.txt 0 bytes
File C:\Documents and Settings\NetworkService\Cookies\2W3UADYW.txt 0 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\buddytv_btf[1].htm 1111 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\if[1].txt 433 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\if[2].txt 509 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\if[3].txt 433 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\ddc[1].htm 11282 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\ddc[2].htm 11282 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\3NFWT99O\ddc[3].htm 11282 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\5DKOWO2L\if[1].txt 496 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\5DKOWO2L\if[2].txt 509 bytes
File C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\5DKOWO2L\likebox[1].php 13666 bytes

---- EOF - GMER 1.0.15 ----

Attached Files

  • Attached File  ark.log   10.9KB   0 downloads

#3 HelpBot


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Posted 02 September 2011 - 11:05 PM

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/416490 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot


    Bleepin' Binary Bot

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Posted 07 September 2011 - 11:10 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

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