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Can not get start up files back after PC Repair hit


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37 replies to this topic

#1 TANDR

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Posted 28 August 2011 - 12:54 PM

I ran the instructions for taking care of the PC Repair virus from thsi site, all seemed to perform as needed; however I can not get my start up files back due to me running a clean before I came to this site and seeing "Do Not".

Now what can I do?

Please help!

Tim

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#2 Orange Blossom

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Posted 28 August 2011 - 06:52 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 TANDR

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Posted 29 August 2011 - 12:06 PM

Updated data with logs from dds and attach txt.
Could not run a GMER tried for two days the scan freezes and a restart is needed, a notice comes up that the computer is recovering from a serious error afterwards.
Attached File  dds.txt   9.8KB   3 downloads
Attached File  attach.txt   18.6KB   2 downloads

#4 HelpBot

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Posted 02 September 2011 - 12:55 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/416419 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#5 TANDR

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Posted 02 September 2011 - 07:43 PM

I still need assistance for my problem from initial post:
"I ran the instructions for taking care of the PC Repair virus from this site, all seemed to perform as needed; however I can not get my start up files back due to me running a clean temp file, before I came to this site and seeing "Do Not".
Now what can I do?"
------------------------------------------------------------------

Below are the logs from the DDS scan, also I ran the GMER however as previous attempts it scans (4 hours +)and when it is finished I get a frozen screen so I can not save the information, curser just quites, I have to do a full system shut down and reboot.
Attached File  DDS attach.txt   16.38KB   0 downloadsAttached File  dds text.txt   10.21KB   0 downloads
Gateway -
Microsoft XP
Home Edition
Version 2002
Service Pack 3

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Owner at 16:19:54 on 2011-09-02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.63 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINNT\system32\drivers\dcfssvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\WINNT\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\wscntfy.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.comcast.net/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Microsoft Internet Explorer presented by Comcast
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
mWindow Title = Microsoft Internet Explorer presented by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uInternet Settings,ProxyOverride = cdn;localhost;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar1.dll
TB: {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\winnt\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
uRunOnce: [CheckNetworkConnection] "c:\program files\support.com\providercomcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=c7ed16f7-a894-42f9-a5ce-caf1de2a2d57
mRun: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
mRun: [GWMDMMSG] GWMDMMSG.exe
mRun: [GWMDMpi] c:\winnt\GWMDMpi.exe
mRun: [tgcmd] c:\program files\support.com\bin\tgcmd.exe /server /startmonitor /deaf
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [UpdReg] c:\winnt\UpdReg.EXE
mRun: [Jet Detection] c:\program files\creative\sbaudigy\program\ADGJDet.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\winnt\system32\Shdocvw.dll
Trusted Zone: aol.com\free
DPF: Microsoft XML Parser for Java - file://c:\winnt\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.otoy.com/download/CAB/OTOYAX.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.20.19/ttinst.cab
DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_02-win.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} - hcp://system/XPLControl.CAB
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7D4497A6-3CE9-4872-B278-625854B9BEB2} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{BCD01EB7-8524-4D0A-88D5-C7C9E9739D47} : DhcpNameServer = 68.87.75.194 68.87.64.146
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
S3 LNE100;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\winnt\system32\drivers\lne100v5.sys [2007-3-25 36224]
S3 PCDRDRV;Pcdr Helper Driver;\??\c:\atf\qctest\pcdoc\pcdrdrv.sys --> c:\atf\qctest\pcdoc\PCDRDRV.sys [?]
.
=============== Created Last 30 ================
.
2011-08-31 20:31:31 -------- d-----w- c:\documents and settings\owner\application data\SUPERAntiSpyware.com
2011-08-31 20:21:31 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-08-31 20:21:31 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-08-29 06:04:19 -------- d-----w- c:\program files\Cobian Backup 8
2011-08-24 00:06:10 72080 ----a-w- c:\documents and settings\owner\g2mdlhlpx.exe
2011-08-22 20:37:41 -------- d-----w- c:\program files\MSECache
2011-08-22 13:13:04 21504 ----a-w- c:\winnt\system32\hidserv.dll
2011-08-22 13:13:04 21504 ----a-w- c:\winnt\system32\dllcache\hidserv.dll
2011-08-22 13:12:47 14592 ----a-w- c:\winnt\system32\drivers\kbdhid.sys
2011-08-22 13:12:47 14592 ----a-w- c:\winnt\system32\dllcache\kbdhid.sys
2011-08-22 12:47:39 139656 ------w- c:\winnt\system32\dllcache\rdpwd.sys
2011-08-22 12:42:26 10496 ------w- c:\winnt\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ----a-w- c:\winnt\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\winnt\system32\drivers\ndistapi.sys
2011-07-06 23:52:42 41272 ----a-w- c:\winnt\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\winnt\system32\drivers\mbam.sys
2011-06-24 14:10:36 139656 ----a-w- c:\winnt\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\winnt\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\winnt\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\winnt\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\winnt\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\winnt\system32\winsrv.dll
2006-06-24 01:13:08 774144 ----a-w- c:\program files\RngInterstitial.dll
.
============= FINISH: 16:22:07.90 ===============

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 September 2011 - 03:07 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 TANDR

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Posted 04 September 2011 - 01:28 PM

ComboFix 11-09-03.01 - Owner 09/04/2011 13:16:40.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.119 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Foxy Roxy\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Foxy Roxy\Local Settings\Application Data\ApplicationHistory\csc.exe.9236e0ee.ini
c:\documents and settings\Foxy Roxy\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini
c:\documents and settings\Foxy Roxy\Local Settings\Application Data\ApplicationHistory\hpqthb08.exe.a935d1e0.ini
c:\documents and settings\Foxy Roxy\My Documents\~WRL0003.tmp
c:\documents and settings\Foxy Roxy\My Documents\~WRL0655.tmp
c:\documents and settings\Foxy Roxy\My Documents\~WRL1977.tmp
c:\documents and settings\Foxy Roxy\My Documents\~WRL3173.tmp
c:\documents and settings\Foxy Roxy\My Documents\~WRL4036.tmp
c:\documents and settings\Foxy Roxy\My Documents\~WRL4065.tmp
c:\documents and settings\Owner\g2mdlhlpx.exe
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\csc.exe.9236e0ee.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\downloader.exe.58920d95.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\hpqimvac.exe.290054de.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\hpqselsk.exe.a048b05c.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\hpqthb08.exe.a935d1e0.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\hpqthb08.exe.a935d1e0.ini.inuse
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\iexplore.exe.26e3ad32.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\MBKInstaller.exe.7de71b57.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\mcshell.exe.9039d39.ini
c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\mcshell.exe.9039d39.ini.inuse
c:\documents and settings\Owner\My Documents\~WRL0001.tmp
c:\documents and settings\Owner\WINDOWS
c:\documents and settings\Sam's Place\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Sam's Place\Local Settings\Application Data\ApplicationHistory\csc.exe.9236e0ee.ini
c:\documents and settings\Sam's Place\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini
c:\documents and settings\Sam's Place\Local Settings\Application Data\ApplicationHistory\hpqselsk.exe.a048b05c.ini
c:\documents and settings\Sam's Place\Local Settings\Application Data\ApplicationHistory\hpqthb08.exe.a935d1e0.ini
c:\documents and settings\Shannon\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Shannon\Local Settings\Application Data\ApplicationHistory\csc.exe.9236e0ee.ini
c:\documents and settings\Shannon\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini
c:\documents and settings\Shannon\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse
c:\documents and settings\Shannon\Local Settings\Application Data\ApplicationHistory\hpqthb08.exe.a935d1e0.ini
c:\documents and settings\Tim Dohner.S0027185870DEN\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Tim Dohner.S0027185870DEN\Local Settings\Application Data\ApplicationHistory\csc.exe.9236e0ee.ini
c:\documents and settings\Tim Dohner.S0027185870DEN\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini
c:\documents and settings\Tim Dohner.S0027185870DEN\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse
c:\documents and settings\Tim Dohner.S0027185870DEN\Local Settings\Application Data\ApplicationHistory\hpqthb08.exe.a935d1e0.ini
c:\program files\messenger\msmsgsin.exe
C:\Thumbs.db
c:\winnt\bwUnin-6.1.2.93-7288971L.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-08-04 to 2011-09-04 )))))))))))))))))))))))))))))))
.
.
2011-08-31 20:31 . 2011-08-31 20:31 -------- d-----w- c:\documents and settings\Owner\Application Data\SUPERAntiSpyware.com
2011-08-31 20:21 . 2011-08-31 20:31 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-08-31 20:21 . 2011-08-31 20:21 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2011-08-29 06:04 . 2011-08-29 07:27 -------- d-----w- c:\program files\Cobian Backup 8
2011-08-22 20:37 . 2011-08-22 20:37 -------- d-----w- c:\program files\MSECache
2011-08-22 13:13 . 2008-04-14 00:11 21504 ----a-w- c:\winnt\system32\hidserv.dll
2011-08-22 13:13 . 2008-04-14 00:11 21504 ----a-w- c:\winnt\system32\dllcache\hidserv.dll
2011-08-22 13:12 . 2008-04-13 18:39 14592 ----a-w- c:\winnt\system32\drivers\kbdhid.sys
2011-08-22 13:12 . 2008-04-13 18:39 14592 ----a-w- c:\winnt\system32\dllcache\kbdhid.sys
2011-08-22 12:47 . 2011-06-24 14:10 139656 ------w- c:\winnt\system32\dllcache\rdpwd.sys
2011-08-22 12:42 . 2011-07-08 14:02 10496 ------w- c:\winnt\system32\dllcache\ndistapi.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-15 13:29 . 1980-01-01 05:00 456320 ----a-w- c:\winnt\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 1980-01-01 05:00 10496 ----a-w- c:\winnt\system32\drivers\ndistapi.sys
2011-07-06 23:52 . 2009-11-21 21:40 41272 ----a-w- c:\winnt\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52 . 2009-11-21 21:40 22712 ----a-w- c:\winnt\system32\drivers\mbam.sys
2011-06-24 14:10 . 2001-10-09 17:46 139656 ----a-w- c:\winnt\system32\drivers\rdpwd.sys
2011-06-23 18:36 . 2004-01-08 19:23 916480 ----a-w- c:\winnt\system32\wininet.dll
2011-06-23 18:36 . 1980-01-01 05:00 43520 ----a-w- c:\winnt\system32\licmgr10.dll
2011-06-23 18:36 . 1980-01-01 05:00 1469440 ------w- c:\winnt\system32\inetcpl.cpl
2011-06-23 12:05 . 2004-08-04 05:59 385024 ----a-w- c:\winnt\system32\html.iec
2011-06-20 17:44 . 1980-01-01 05:00 293376 ----a-w- c:\winnt\system32\winsrv.dll
2006-06-24 01:13 . 2006-06-24 01:18 774144 ----a-w- c:\program files\RngInterstitial.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-09-09 02:08 279944 ----a-w- c:\program files\AskBarDis\bar\bin\askBar1.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar1.dll" [2008-09-09 279944]
.
[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar1.dll" [2008-09-09 279944]
.
[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RegistryMechanic"="c:\program files\Registry Mechanic\RegMech.exe" [2011-02-03 5416992]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Hot Key Kbd 9910 Daemon"="SK9910DM.EXE" [2001-01-03 66048]
"GWMDMMSG"="GWMDMMSG.exe" [2002-03-06 101611]
"GWMDMpi"="c:\winnt\GWMDMpi.exe" [2002-03-06 40960]
"tgcmd"="c:\program files\Support.com\bin\tgcmd.exe" [2007-03-07 1773568]
"CTHelper"="CTHELPER.EXE" [2002-07-02 24576]
"CTxfiHlp"="CTXFIHLP.EXE" [2007-04-09 19968]
"UpdReg"="c:\winnt\UpdReg.EXE" [2000-05-11 90112]
"Jet Detection"="c:\program files\Creative\SBAudigy\PROGRAM\ADGJDet.exe" [2001-10-04 28672]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2011-05-04 17:54 551296 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcagent_exe
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
2002-02-28 13:47 675840 ----a-w- c:\program files\Adaptec\Easy CD Creator 5\DirectCD\Directcd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 03:07 932288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-01-31 08:44 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
2004-05-12 20:18 241664 ----a-w- c:\program files\HP\hpcoretech\hpcmpmgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2004-02-18 17:55 49152 ----a-w- c:\program files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-03-07 19:33 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PE2CKFNT SE]
1998-07-03 17:51 25088 ----a-w- c:\program files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 21:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2002-06-04 14:06 26112 ----a-w- c:\program files\Real\RealPlayer\realplay.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-10-11 09:17 149280 ----a-w- c:\program files\Java\jre6\bin\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-07-17 22:05 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\KODAK\\KODAK Software Updater\\7288971\\Program\\backWeb-7288971.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\WINNT\\system32\\msiexec.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"49761:TCP"= 49761:TCP:PORT_49761
"52890:TCP"= 52890:TCP:PORT_52890
"33401:TCP"= 33401:TCP:PORT_33401
"37706:TCP"= 37706:TCP:PORT_37706
"60813:TCP"= 60813:TCP:PORT_60813
"38066:TCP"= 38066:TCP:PORT_38066
"16222:TCP"= 16222:TCP:PORT_16222
"9979:TCP"= 9979:TCP:PORT_9979
"6403:TCP"= 6403:TCP:PORT_6403
"45218:TCP"= 45218:TCP:PORT_45218
"58356:TCP"= 58356:TCP:PORT_58356
"15988:TCP"= 15988:TCP:PORT_15988
"29677:TCP"= 29677:TCP:PORT_29677
"55081:TCP"= 55081:TCP:PORT_55081
"14542:TCP"= 14542:TCP:PORT_14542
"26526:TCP"= 26526:TCP:PORT_26526
"49796:TCP"= 49796:TCP:PORT_49796
"34498:TCP"= 34498:TCP:PORT_34498
"24064:TCP"= 24064:TCP:PORT_24064
"56306:TCP"= 56306:TCP:PORT_56306
"5746:TCP"= 5746:TCP:PORT_5746
"55891:TCP"= 55891:TCP:PORT_55891
"38681:TCP"= 38681:TCP:PORT_38681
"14654:TCP"= 14654:TCP:PORT_14654
"23833:TCP"= 23833:TCP:PORT_23833
"45948:TCP"= 45948:TCP:PORT_45948
"34983:TCP"= 34983:TCP:PORT_34983
"49704:TCP"= 49704:TCP:PORT_49704
"50911:TCP"= 50911:TCP:PORT_50911
"6032:TCP"= 6032:TCP:PORT_6032
"63611:TCP"= 63611:TCP:PORT_63611
"21289:TCP"= 21289:TCP:PORT_21289
"10535:TCP"= 10535:TCP:PORT_10535
"60576:TCP"= 60576:TCP:PORT_60576
"62796:TCP"= 62796:TCP:PORT_62796
"15392:TCP"= 15392:TCP:PORT_15392
"62665:TCP"= 62665:TCP:PORT_62665
"25009:TCP"= 25009:TCP:PORT_25009
"5626:TCP"= 5626:TCP:PORT_5626
.
R3 LNE100;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\winnt\system32\DRIVERS\LNE100V5.sys [2001-10-25 36224]
R3 PCDRDRV;Pcdr Helper Driver;c:\atf\Qctest\PCDoc\PCDRDRV.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-07-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-07-12 67664]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\Common Files\PC Tools\sMonitor\StartManSvc.exe [2011-01-28 632792]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-31 c:\winnt\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 21:57]
.
2011-09-04 c:\winnt\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-07-17 22:05]
.
2011-09-03 c:\winnt\Tasks\RMSchedule.job
- c:\program files\Registry Mechanic\RegMech.exe [2011-04-02 17:11]
.
2011-09-04 c:\winnt\Tasks\User_Feed_Synchronization-{DDB5FB08-9FD7-4D49-B62D-1026F3E5145A}.job
- c:\winnt\system32\msfeedssync.exe [2007-08-13 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
mWindow Title = Microsoft Internet Explorer presented by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uInternet Settings,ProxyOverride = cdn;localhost;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949}
Trusted Zone: aol.com\free
TCP: DhcpNameServer = 192.168.1.1
DPF: Microsoft XML Parser for Java - file://c:\winnt\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-mcmscsvc
SafeBoot-MCODS
AddRemove-Creative Driver - c:\winnt\system32\ctdrvins
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-04 13:59
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
CTxfiHlp = CTXFIHLP.EXE?
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(564)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\winnt\system32\WININET.dll
.
Completion time: 2011-09-04 14:13:39
ComboFix-quarantined-files.txt 2011-09-04 18:13
.
Pre-Run: 14,261,010,432 bytes free
Post-Run: 15,019,880,448 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
.
- - End Of File - - 0082FB1B279E4C7339517CED3E8496A5

While running the Combofix, I had no issues.
Computer still does not show applications in start, "All Programs", most say "Empty", however the programs are still installed I can pen them by accessing the EXE. file in explore screen.

#8 gringo_pr

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Posted 04 September 2011 - 02:12 PM

Hello


lets see if they have been removed already


http://download.bleepingcomputer.com/grinler/unhide.exe




gringo
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#9 TANDR

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Posted 04 September 2011 - 09:06 PM

Ran the download and they still are not showing up in my "All programs"

The program name is there however the listing for the programs specifics says "Empty" still.

Also the program that casue all of this "PC Repair" is still listed in my programs, I had originally followed all the processes to clean the virus and saw it and hit the uninstall, and it was back forcing me to follow all the steps again to disable it. I am a little afraid to touch the program again, till you can help clean this is all up completely and give me specific directions to have it deleted.

What a mess!!!!

Whats next Gringo?

#10 gringo_pr

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Posted 04 September 2011 - 09:11 PM

You can restore the defaults for the Start Menu, Accessories and Administrative Tools as follows:
Posted Image
  • Then click on the Restore button.




In case, program's link shows as (empty):

Posted Image

  • Open Windows Explorer, navigate to Avast folder in Program Files
  • Right click on Avast ".exe" file, click "Create shortcut":

Posted Image

  • Copy that shortcut, go back to Start menu.
  • Right click on avast!Free Antivirus, click "Paste".
  • You'll see Avast shortcut recreated replacing (empty) entry.

Alternatively....
...you paste that shortcut in:
(XP) - C:\Documents and Settings\All Users\Start Menu\Programs\Avast
(Vista/7) - C:\Program Data\Start Menu\Programs\Avast
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 TANDR

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Posted 04 September 2011 - 09:37 PM

So, you are showing Avast as an example correct, you are saying to do this for programs showing empty and copy short cuts back in for each of them?

Also what to do with the program that started this all "PC Repair" still listed in my "Start" all programs?

#12 gringo_pr

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Posted 04 September 2011 - 09:45 PM

yes I was using avast as an example and delete the shortcut - that is all it is




gringo
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#13 TANDR

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Posted 04 September 2011 - 10:20 PM

Gringo,

Thanks so much, I believe my thread can be closed.

Many Thanks,

Tim

#14 gringo_pr

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Posted 04 September 2011 - 10:47 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.3
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment Standard Edition v1.3.1_02
Java™ 6 Update 2
Java™ 6 Update 5
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 TANDR

TANDR
  • Topic Starter

  • Members
  • 33 posts
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  • Gender:Male
  • Location:Pennsylvania
  • Local time:09:47 AM

Posted 05 September 2011 - 02:25 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:22:39 PM, on 9/5/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINNT\system32\drivers\dcfssvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\wscntfy.exe
C:\WINNT\system32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn;localhost;*.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1006\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet (User '?')
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1006\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1006\..\RunOnce: [FlashPlayerUpdate] C:\WINNT\system32\Macromed\Flash\FlashUtil10a.exe (User '?')
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Sam's Place')
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Foxy Roxy')
O4 - HKUS\S-1-5-21-4103935507-4088190255-1608279117-1010\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Shannon')
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINNT\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe -update activex (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINNT\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe -update activex (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINNT\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINNT\system32\shdocvw.dll (HKCU)
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.otoy.com/download/CAB/OTOYAX.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - http://a.download.toontown.com/sv1.0.20.19/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - hcp://system/XPLControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINNT\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINNT\System32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINNT\system32\drivers\dcfssvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINNT\system32\hpbpro.exe
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINNT\system32\hpboid.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Owner/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg

--
End of file - 9869 bytes


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7658

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/5/2011 2:26:02 PM
mbam-log-2011-09-05 (14-26-01).txt

Scan type: Quick scan
Objects scanned: 232526
Time elapsed: 19 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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