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Hidden files, google redirects and slow performance


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110 replies to this topic

#1 eros226

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Posted 28 August 2011 - 12:52 PM

Like most of the people on this forum, my laptop suffers from google redirects. I also have hidden files. My entire desktop save the IE icon is hidden. My computer has been extremely slow. I've had pop-ups from Vista Security 2012 as well as a few others. Also TDSSKiller will not run, even after I rename it. Please help.

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#2 Orange Blossom

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Posted 28 August 2011 - 06:52 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 eros226

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Posted 29 August 2011 - 03:29 PM

dds log 1

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Run by Hosain at 15:07:51 on 2011-08-29
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1977.687 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
AV: McAfee VirusScan *Disabled/Updated* {2A28CCAF-2E53-0F80-A82C-9572D1C24D8C}
SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *Disabled* {12134D8A-643C-0ED8-8373-3C472F110AF7}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1008&m=aspire_4330
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {089fd14d-132b-48fc-8861-0048ae113215} - c:\program files\siteadvisor\6172\SiteAdv.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
TB: McAfee SiteAdvisor: {0bf43445-2f28-4351-9252-17fe6e806aa0} - c:\program files\siteadvisor\6172\SiteAdv.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [googletalk] c:\users\hosain\appdata\roaming\google\google talk\googletalk.exe /autostart
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\users\hosain\appdata\roaming\micros~1\windows\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
StartupFolder: c:\users\hosain\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-explorer: HideSCAHealth = 1 (0x1)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{2826BF9F-6879-4CDD-A6A0-F213201667C0} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - c:\program files\siteadvisor\6172\SiteAdv.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\hosain\appdata\roaming\mozilla\firefox\profiles\67cdsa4i.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\hosain\appdata\roaming\move networks\plugins\071802000001\npqmp071802000001.dll
FF - plugin: c:\users\hosain\program files\dna\plugins\npbtdna.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-8-15 93968]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-8-5 41272]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 42368]
S3 SCR3xx USB Smart Card Reader;SCR3xx USB Smart Card Reader;c:\windows\system32\drivers\SCR3XX2K.sys [2006-11-7 47488]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-8-19 359248]
.
=============== Created Last 30 ================
.
2011-08-26 06:52:04 -------- d-----w- c:\users\hosain\appdata\local\Threat Expert
2011-08-26 01:34:38 -------- d-----w- c:\program files\PC Tools Security
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\viyp.exe
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\lwud.exe
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\juty.exe
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\imaw.exe
2011-08-12 20:26:24 0 ---ha-w- c:\programdata\tpbw.exe
2011-08-12 20:26:24 0 ---ha-w- c:\programdata\supm.exe
2011-08-12 20:26:24 0 ---ha-w- c:\programdata\mkog.exe
2011-08-11 01:21:56 213504 ---ha-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-08-06 01:24:51 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-06 01:24:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\suhn.exe
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\hhbb.exe
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\gigr.exe
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\aqlq.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\llxf.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\kndq.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\jmoa.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\frre.exe
.
==================== Find3M ====================
.
2011-06-02 12:59:29 2042368 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 15:14:34.77 ===============


Attached File  ark.txt   1.15KB   2 downloads

#4 eros226

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Posted 30 August 2011 - 09:34 PM

redirect is gone, files are still hidden, speed is about the same.

#5 HelpBot

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Posted 02 September 2011 - 12:55 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#6 eros226

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Posted 03 September 2011 - 02:45 PM

dds log 2
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Run by Hosain at 15:08:10 on 2011-09-03
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1977.1048 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
AV: McAfee VirusScan *Disabled/Updated* {2A28CCAF-2E53-0F80-A82C-9572D1C24D8C}
SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *Disabled* {12134D8A-643C-0ED8-8373-3C472F110AF7}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\REGSVR32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1008&m=aspire_4330
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {089fd14d-132b-48fc-8861-0048ae113215} - c:\program files\siteadvisor\6172\SiteAdv.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
TB: McAfee SiteAdvisor: {0bf43445-2f28-4351-9252-17fe6e806aa0} - c:\program files\siteadvisor\6172\SiteAdv.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [googletalk] c:\users\hosain\appdata\roaming\google\google talk\googletalk.exe /autostart
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\users\hosain\appdata\roaming\micros~1\windows\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
StartupFolder: c:\users\hosain\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-explorer: HideSCAHealth = 1 (0x1)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{2826BF9F-6879-4CDD-A6A0-F213201667C0} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - c:\program files\siteadvisor\6172\SiteAdv.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\hosain\appdata\roaming\mozilla\firefox\profiles\67cdsa4i.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\hosain\appdata\roaming\move networks\plugins\071802000001\npqmp071802000001.dll
FF - plugin: c:\users\hosain\program files\dna\plugins\npbtdna.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-8-15 93968]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-8-5 41272]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 42368]
S3 SCR3xx USB Smart Card Reader;SCR3xx USB Smart Card Reader;c:\windows\system32\drivers\SCR3XX2K.sys [2006-11-7 47488]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-8-19 359248]
.
=============== Created Last 30 ================
.
2011-08-26 06:52:04 -------- d-----w- c:\users\hosain\appdata\local\Threat Expert
2011-08-26 01:34:38 -------- d-----w- c:\program files\PC Tools Security
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\viyp.exe
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\lwud.exe
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\juty.exe
2011-08-12 20:26:24 0 ---ha-w- c:\users\hosain\appdata\local\imaw.exe
2011-08-12 20:26:24 0 ---ha-w- c:\programdata\tpbw.exe
2011-08-12 20:26:24 0 ---ha-w- c:\programdata\supm.exe
2011-08-12 20:26:24 0 ---ha-w- c:\programdata\mkog.exe
2011-08-11 01:21:56 213504 ---ha-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-08-06 01:24:51 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-06 01:24:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\suhn.exe
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\hhbb.exe
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\gigr.exe
2011-08-05 20:45:38 0 ---ha-w- c:\users\hosain\appdata\local\aqlq.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\llxf.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\kndq.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\jmoa.exe
2011-08-05 20:45:38 0 ---ha-w- c:\programdata\frre.exe
.
==================== Find3M ====================
.
.
============= FINISH: 15:14:42.65 ===============

Attached Files



#7 eros226

eros226
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Posted 03 September 2011 - 05:14 PM

slow performance, files still hidden.

Attached Files

  • Attached File  ark.txt   1.15KB   1 downloads


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 03 September 2011 - 11:39 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 eros226

eros226
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Posted 06 September 2011 - 01:58 AM

I can't run combofix. I get an error message that says "save as something else". All of my files are hidden.

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 September 2011 - 05:23 AM

Hello


when you click on the link to download combofix are you clicking on run or are you clicking on save?


I want you to click on save and then save it to your desktop



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 eros226

eros226
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  • Members
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  • Local time:08:49 AM

Posted 06 September 2011 - 02:49 PM

combofix log


ComboFix 11-09-06.03 - Hosain 09/06/2011 13:57:59.5.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1977.883 [GMT -4:00]
Running from: c:\users\Hosain\Downloads\ComboFix.exe
AV: McAfee VirusScan *Disabled/Updated* {2A28CCAF-2E53-0F80-A82C-9572D1C24D8C}
AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
FW: McAfee Personal Firewall *Disabled* {12134D8A-643C-0ED8-8373-3C472F110AF7}
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\mkog.exe
c:\programdata\supm.exe
c:\programdata\tpbw.exe
c:\users\Hosain\AppData\Local\ApplicationHistory
c:\users\Hosain\AppData\Local\ApplicationHistory\BosonPracticeTests.exe.d4802d56.ini
c:\users\Hosain\AppData\Local\ApplicationHistory\BosonPracticeTests.exe.d4802d56.ini.inuse
c:\users\Hosain\AppData\Local\ApplicationHistory\BosonUpdater.exe.cd901259.ini
c:\users\Hosain\AppData\Local\ApplicationHistory\InstallationTasks.exe.b94e0cf1.ini
c:\users\Hosain\AppData\Local\ApplicationHistory\ngen.exe.2c05686e.ini
c:\users\Hosain\AppData\Local\aqlq.exe
c:\users\Hosain\AppData\Local\gigr.exe
c:\users\Hosain\AppData\Local\hhbb.exe
c:\users\Hosain\AppData\Local\imaw.exe
c:\users\Hosain\AppData\Local\juty.exe
c:\users\Hosain\AppData\Local\lwud.exe
c:\users\Hosain\AppData\Local\suhn.exe
c:\users\Hosain\AppData\Local\viyp.exe
c:\users\Hosain\AppData\Roaming\9BD0.37B
c:\users\Hosain\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\System Repair.lnk
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Repair
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Repair\System Repair.lnk
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Repair\Uninstall System Repair.lnk
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Templates\cxsb.exe
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Templates\kjlk.exe
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Templates\qtbt.exe
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Templates\viry.exe
c:\users\Hosain\Desktop\System Repair.lnk
c:\users\Hosain\ia_remove.sh6846.tmp
.
.
((((((((((((((((((((((((( Files Created from 2011-08-06 to 2011-09-06 )))))))))))))))))))))))))))))))
.
.
2011-09-06 18:40 . 2011-09-06 18:42 -------- d-----w- c:\users\Hosain\AppData\Local\temp
2011-09-06 18:40 . 2011-09-06 18:40 -------- d-----w- c:\users\Public\AppData\Local\temp
2011-09-06 18:40 . 2011-09-06 18:40 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-09-06 18:40 . 2011-09-06 18:40 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-06 06:53 . 2011-09-06 06:53 -------- d-----w- c:\users\Hosain\AppData\Roaming\Wireshark
2011-08-26 06:52 . 2011-08-26 06:52 -------- d-----w- c:\users\Hosain\AppData\Local\Threat Expert
2011-08-26 01:34 . 2011-08-26 06:55 -------- d-----w- c:\program files\PC Tools Security
2011-08-11 01:21 . 2011-07-06 14:56 213504 ---ha-w- c:\windows\system32\drivers\mrxsmb10.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-05 20:45 . 2011-08-05 20:45 0 ---ha-w- c:\programdata\llxf.exe
2011-08-05 20:45 . 2011-08-05 20:45 0 ---ha-w- c:\programdata\kndq.exe
2011-08-05 20:45 . 2011-08-05 20:45 0 ---ha-w- c:\programdata\jmoa.exe
2011-08-05 20:45 . 2011-08-05 20:45 0 ---ha-w- c:\programdata\frre.exe
2011-07-06 23:52 . 2011-08-06 01:24 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[7] 2010-08-17 . AAE98B295E88D439A6E0F6E8929424FB . 128000 . . [6.0.6000.16386] . . c:\windows\winsxs\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6002.22468_none_d882e000d7f61b4c\spoolsv.exe
[7] 2010-08-17 . 8554097E5136C3BF9F69FE578A1B35F4 . 128000 . . [6.0.6000.16386] . . c:\windows\winsxs\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6002.18294_none_d7d4d063bef46cd2\spoolsv.exe
[7] 2010-08-17 . 3665F79026A3F91FBCA63F2C65A09B19 . 126464 . . [6.0.6000.16386] . . c:\windows\ERDNT\cache\spoolsv.exe
[7] 2010-08-17 . 3665F79026A3F91FBCA63F2C65A09B19 . 126464 . . [6.0.6000.16386] . . c:\windows\winsxs\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6001.18511_none_d641dcfdc18fec21\spoolsv.exe
[7] 2010-08-17 . E807FC542C295BA256CE3567829E02A6 . 128000 . . [6.0.6000.16386] . . c:\windows\winsxs\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6001.22743_none_d6ad0c7edac40f93\spoolsv.exe
[7] 2009-04-11 . 524BFBEA40E6E404737CCBC754647A2E . 127488 . . [6.0.6000.16386] . . c:\windows\SoftwareDistribution\Download\cd2b15b1a90e884578188440a1660b12\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6002.18005_none_d8371c2dbeaa9062\spoolsv.exe
[7] 2008-01-21 . 846CDF9A3CF4DA9B306ADFB7D55EE4C2 . 125952 . . [6.0.6000.16386] . . c:\windows\winsxs\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6001.18000_none_d64ba321c188c516\spoolsv.exe
.
c:\windows\System32\spoolsv.exe ... is missing !!
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"googletalk"="c:\users\Hosain\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"AdobeUpdater6"="c:\program files\Common Files\Adobe\Updater6\Adobe_Updater.exe" [2009-03-22 2521464]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-15 1094224]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 136216]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 170520]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-01-02 185872]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-06 1047656]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2006-11-02 8704]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2009-1-29 139776]
.
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2010-6-25 576000]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Users^Hosain^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Orion.lnk]
path=c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Orion.lnk
backup=c:\windows\pss\Orion.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Product Registration]
2007-11-26 18:21 3387392 ----a-w- c:\program files\Acer\Acer Registration\ACE1.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-06-12 09:38 34672 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2007-07-22 01:18 159744 ----a-w- c:\program files\Apoint2K\Apoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LManager]
2008-07-02 18:35 850440 ----a-w- c:\progra~1\LAUNCH~1\LManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcagent_exe]
2007-08-04 05:33 582992 ----a-w- c:\program files\McAfee.com\Agent\mcagent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2009-03-18 22:50 4363504 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
2010-04-17 03:12 3872080 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-06-20 00:52 6244896 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SiteAdvisor]
2007-08-24 21:57 36640 ----a-w- c:\program files\SiteAdvisor\6172\SiteAdv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]
2008-01-21 02:33 2153472 ----a-w- c:\windows\System32\oobefldr.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
R1 MpKsl63832276;MpKsl63832276;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{950B8796-3681-458E-886C-0D41BD7AA91C}\MpKsl63832276.sys [x]
R1 MpKslcf364749;MpKslcf364749;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7CEB3EC5-EB22-490E-82E2-A4FBC93DBCD6}\MpKslcf364749.sys [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2008-05-31 93968]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-07-06 41272]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-03-26 42368]
R3 SCR3xx USB Smart Card Reader;SCR3xx USB Smart Card Reader;c:\windows\system32\DRIVERS\SCR3XX2K.sys [2006-11-07 47488]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-06-25 35088]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-01 18:32]
.
2011-07-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-01 18:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1008&m=aspire_4330
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Hosain\AppData\Roaming\Mozilla\Firefox\Profiles\67cdsa4i.default\
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
Supplementary scan did not complete!
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-06 14:41
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-09-06 15:12:45
ComboFix-quarantined-files.txt 2011-09-06 19:12
ComboFix2.txt 2011-05-25 02:13
ComboFix3.txt 2011-05-10 04:11
ComboFix4.txt 2011-05-09 03:16
ComboFix5.txt 2011-09-06 17:48
.
Pre-Run: 8,501,182,464 bytes free
Post-Run: 6,672,502,784 bytes free
.
- - End Of File - - B65FFE7AA8EA565EA69FA8CEE73F1CF2


A lot of files are unhidden, firefox icon is still hidden though. Some programs will not run (Rosetta stone). Computre runs much faster though, 4-10% cpu usage. Before it was 60-100% cpu usage a lot of the time.

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • ONLINE
  •  
  • Gender:Male
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  • Local time:09:49 AM

Posted 06 September 2011 - 02:55 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

File::
c:\programdata\llxf.exe
c:\programdata\kndq.exe
c:\programdata\jmoa.exe
c:\programdata\frre.exe

FCopy::
c:\windows\ERDNT\cache\spoolsv.exe | c:\windows\System32\spoolsv.exe


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 eros226

eros226
  • Topic Starter

  • Members
  • 60 posts
  • OFFLINE
  •  
  • Local time:08:49 AM

Posted 09 September 2011 - 02:36 PM

log

ComboFix 11-09-09.01 - Hosain 09/09/2011 14:07:38.7.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1977.1364 [GMT -4:00]
Running from: c:\users\Hosain\Desktop\ComboFix.exe
Command switches used :: c:\users\Hosain\Desktop\cfscript.txt
AV: McAfee VirusScan *Disabled/Updated* {2A28CCAF-2E53-0F80-A82C-9572D1C24D8C}
AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
FW: McAfee Personal Firewall *Disabled* {12134D8A-643C-0ED8-8373-3C472F110AF7}
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\programdata\frre.exe"
"c:\programdata\jmoa.exe"
"c:\programdata\kndq.exe"
"c:\programdata\llxf.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Hosain\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
.
---- Previous Run -------
.
c:\programdata\frre.exe
c:\programdata\jmoa.exe
c:\programdata\kndq.exe
c:\programdata\llxf.exe
c:\users\Hosain\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
.
.
--------------- FCopy ---------------
.
c:\windows\ERDNT\cache\spoolsv.exe --> c:\windows\System32\spoolsv.exe
.
((((((((((((((((((((((((( Files Created from 2011-08-09 to 2011-09-09 )))))))))))))))))))))))))))))))
.
.
2011-09-09 18:45 . 2011-09-09 19:14 -------- d-----w- c:\users\Hosain\AppData\Local\temp
2011-09-09 18:45 . 2011-09-09 18:45 -------- d-----w- c:\users\Public\AppData\Local\temp
2011-09-09 18:45 . 2011-09-09 18:45 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-09-09 18:45 . 2011-09-09 18:45 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-09 07:24 . 2010-08-17 13:32 126464 ----a-w- c:\windows\system32\spoolsv.exe
2011-09-06 06:53 . 2011-09-06 06:53 -------- d-----w- c:\users\Hosain\AppData\Roaming\Wireshark
2011-08-26 06:52 . 2011-08-26 06:52 -------- d-----w- c:\users\Hosain\AppData\Local\Threat Expert
2011-08-26 01:34 . 2011-08-26 06:55 -------- d-----w- c:\program files\PC Tools Security
2011-08-11 01:21 . 2011-07-06 14:56 213504 ---ha-w- c:\windows\system32\drivers\mrxsmb10.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-06 23:52 . 2011-08-06 01:24 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2011-09-06_18.42.28 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-01-21 01:58 . 2011-09-09 19:13 45818 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
- 2006-11-02 13:02 . 2011-09-06 07:21 84244 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 13:02 . 2011-09-09 19:13 84244 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-01-01 23:38 . 2011-09-09 19:13 17192 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-576738129-516593168-3242887-1000_UserData.bin
- 2009-11-28 21:00 . 2011-09-06 07:19 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-11-28 21:00 . 2011-09-09 18:55 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-11-28 21:00 . 2011-09-06 07:19 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-11-28 21:00 . 2011-09-09 18:55 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-11-28 21:00 . 2011-09-09 18:55 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-11-28 21:00 . 2011-09-06 07:19 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-09-09 18:55 . 2011-09-09 18:55 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-09-06 07:18 . 2011-09-06 07:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-09-06 07:18 . 2011-09-06 07:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-09-09 18:55 . 2011-09-09 18:55 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-01-01 23:12 . 2011-09-06 17:00 374542 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S3.bin
+ 2009-01-01 23:12 . 2011-09-09 16:30 374542 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S3.bin
+ 2009-01-02 13:50 . 2011-09-09 17:00 212992 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-01-02 13:50 . 2011-08-26 06:38 212992 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-01-02 13:50 . 2011-08-26 06:38 638976 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-01-02 13:50 . 2011-09-09 17:00 638976 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2011-05-08 23:29 . 2011-08-26 06:38 1982464 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2011-05-08 23:29 . 2011-09-09 17:00 1982464 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"googletalk"="c:\users\Hosain\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-15 1094224]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 136216]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 170520]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-01-02 185872]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-06 1047656]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2006-11-02 8704]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2009-1-29 139776]
.
c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2010-6-25 576000]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Users^Hosain^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Orion.lnk]
path=c:\users\Hosain\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Orion.lnk
backup=c:\windows\pss\Orion.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Product Registration]
2007-11-26 18:21 3387392 ----a-w- c:\program files\Acer\Acer Registration\ACE1.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-06-12 09:38 34672 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2007-07-22 01:18 159744 ----a-w- c:\program files\Apoint2K\Apoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LManager]
2008-07-02 18:35 850440 ----a-w- c:\progra~1\LAUNCH~1\LManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcagent_exe]
2007-08-04 05:33 582992 ----a-w- c:\program files\McAfee.com\Agent\mcagent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2009-03-18 22:50 4363504 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
2010-04-17 03:12 3872080 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-06-20 00:52 6244896 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SiteAdvisor]
2007-08-24 21:57 36640 ----a-w- c:\program files\SiteAdvisor\6172\SiteAdv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]
2008-01-21 02:33 2153472 ----a-w- c:\windows\System32\oobefldr.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
R1 MpKsl63832276;MpKsl63832276;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{950B8796-3681-458E-886C-0D41BD7AA91C}\MpKsl63832276.sys [x]
R1 MpKslcf364749;MpKslcf364749;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7CEB3EC5-EB22-490E-82E2-A4FBC93DBCD6}\MpKslcf364749.sys [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2008-05-31 93968]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-07-06 41272]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-03-26 42368]
R3 SCR3xx USB Smart Card Reader;SCR3xx USB Smart Card Reader;c:\windows\system32\DRIVERS\SCR3XX2K.sys [2006-11-07 47488]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2010-06-23 691696]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-06-25 35088]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-01 18:32]
.
2011-07-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-01 18:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1008&m=aspire_4330
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Hosain\AppData\Roaming\Mozilla\Firefox\Profiles\67cdsa4i.default\
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-09 15:12
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(820)
c:\program files\SiteAdvisor\6172\saHook.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\conime.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Internet Explorer\IEUser.exe
.
**************************************************************************
.
Completion time: 2011-09-09 15:28:59 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-09 19:28
ComboFix2.txt 2011-09-06 19:13
ComboFix3.txt 2011-05-25 02:13
ComboFix4.txt 2011-05-10 04:11
ComboFix5.txt 2011-09-09 07:12
.
Pre-Run: 3,533,029,376 bytes free
Post-Run: 3,513,339,904 bytes free
.
- - End Of File - - 6D6C8FF95C21166B6AFF219F1F327504


-most files are unhidden
-on the desktop: firefox/my computer are still hidden
-pc running normally (speedwise)

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:49 AM

Posted 11 September 2011 - 02:20 PM

Hello

Run this first - http://download.bleepingcomputer.com/grinler/unhide.exe

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#15 eros226

eros226
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Posted 14 September 2011 - 01:27 AM

When I got to running TFC, I got an error message. "TFC stopped working" and "Close the program". I'm trying to run it again.




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