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Sluggish computer, cmd prompt opens and closes on startup


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#1 natleed

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Posted 28 August 2011 - 09:46 AM

Referred from here: http://www.bleepingcomputer.com/forums/topic416194.html Moved logs mistakenly posted there to this topic, merged posts, rearranged for ease of reading, and removed redundant content. ~ OB

Within the last few days my gateway laptop has started to run a little sluggish(especially the internet). I am running Vista home 32 bit. When I look at the task manager CPU usage goes up and down from 3 all the way to 100 even when I am not running any applications. Also I noticed that when I restart the computer, the cmd prompt briefly pops up and then dissapears. I recently tried to download a google chrome theme which never installed, and I don't know if this is the problem. I have run Avast and AVG which have returned no indications of a virus, but something is definitely up. Any help is appreciated.


Since this original post I have run MBAM, Defogger, DDS, and GMER.


I ran DDS with no problem. GMER stopped working the first time, but seemed to run successfully on the second try.

Here are the logs-


DDS.txt


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19120 BrowserJavaVersion: 1.6.0_26
Run by Duvall at 0:14:57 on 2011-08-28
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\sttray.exe
C:\Program Files\Oracle\Information Rights Management\Desktop\sealmon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Duvall\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Duvall\Downloads\dds.scr
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: {043C5167-00BB-4324-AF7E-62013FAEDACF} - No File
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\duvall\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [sealmon.exe] c:\program files\oracle\information rights management\desktop\sealmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{5F93002B-D120-4136-96A5-78618FD13D5F} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D23E0C53-22C4-4551-A381-F6CAE56AEA37} : DhcpNameServer = 192.168.1.1
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\duvall\appdata\roaming\mozilla\firefox\profiles\jyjaiw5h.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - prefs.js: keyword.URL - hxxp://vshareus.zumix.com/s/?src=FF-Toolbar&site=Bing&q=
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\users\duvall\appdata\local\google\update\1.3.21.69\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? WDC_SAM;WD SCSI Pass Thru driver
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? !SASCORE;SAS Core Service
S? aswFsBlk;aswFsBlk
S? aswMonFlt;aswMonFlt
S? aswSnx;aswSnx
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? FontCache;Windows Font Cache Service
S? NPF;NetGroup Packet Filter Driver
S? RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
S? WDDMService;WDDMService
S? WDFME;WD File Management Engine
S? WDSC;WD File Management Shadow Engine
.
=============== Created Last 30 ================
.
2011-08-27 16:38:18 7152464 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{bbcc72c6-fcc7-474d-9bff-ba639a7dd7a4}\mpengine.dll
2011-08-27 03:22:31 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-27 03:22:27 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-26 19:39:58 -------- d-----w- c:\windows\pss
2011-08-26 18:20:42 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-08-26 18:20:39 54104 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-08-26 18:20:02 40112 ----a-w- c:\windows\avastSS.scr
2011-08-26 18:19:45 -------- d-----w- c:\programdata\AVAST Software
2011-08-26 18:19:45 -------- d-----w- c:\program files\AVAST Software
2011-08-24 14:06:00 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-23 16:06:45 -------- d-----w- c:\users\duvall\appdata\roaming\QuickScan
2011-08-19 22:44:26 -------- d-----w- c:\windows\system32\drivers\AVG
2011-08-10 19:37:56 743424 ----a-w- c:\program files\internet explorer\iedvtool.dll
.
==================== Find3M ====================
.
2011-08-23 16:13:31 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-23 11:04:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-07-23 11:00:05 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-07-23 10:59:52 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-07-23 10:59:34 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-07-23 10:59:34 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-07-23 10:03:47 385024 ----a-w- c:\windows\system32\html.iec
2011-07-23 09:27:04 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-07-23 09:25:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-06 15:31:47 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-06-20 08:54:36 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-06-20 08:54:36 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-06-17 20:13:55 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-06-17 16:03:18 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 13:34:49 2043392 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 0:17:09.20 ===============

Attached Files


Edited by Orange Blossom, 28 August 2011 - 06:42 PM.


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Posted 02 September 2011 - 09:55 AM

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#3 natleed

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Posted 02 September 2011 - 05:45 PM

Yes, I have the original Windows disk. Attached are the new logs-

Attached Files

  • Attached File  DDS.txt   11.45KB   1 downloads
  • Attached File  ark.txt   169.01KB   2 downloads


#4 Elise

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Posted 04 September 2011 - 05:39 AM

Hello, my name is Elise and I'll assist you with this issue.

COMBOFIX
---------------
Please download ComboFix from one of these locations:
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  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

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Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

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#5 natleed

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Posted 04 September 2011 - 01:35 PM

Combfix ran with no problems. Attached is the log.

Attached Files



#6 Elise

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Posted 04 September 2011 - 01:52 PM

Hi again,

Can you reboot in Safe Mode and let me know if you notice the same sluggishness there?

regards, Elise


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#7 natleed

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Posted 06 September 2011 - 04:29 PM

I am posting this in safe mode, and the computer is running very fast. I looked at the task manager, and the CPU usage doesn't go above 10% with 32 processes running. Not sure if this is a result of being in safe mode or something still in the computer slowing things down in normal mode. You're help is greatly appreciated.

#8 Elise

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Posted 07 September 2011 - 05:16 AM

Please do a clean boot and see if that improves things. If so, enable startup items one at a time to see if you can find the one causing the slowness.

regards, Elise


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#9 Elise

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Posted 20 September 2011 - 04:36 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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