Posted 27 August 2011 - 09:53 PM
This started a few days ago. I installed McAfee total protection 2011 and it worked fine but a few days later it started acting up. It would randomly turn off real-time scanning and id turn it on but then a few seconds later itd turn off again so i updated it and after that my computer restarted and got stuck in a bootloop once itd hit the welcome screen so i put it into safe mode uninstalled McAfee and it worked fine. So i got malwarebytes anti malware and when i would try to scan ot would for about 15 seconds then the program would turn off and id try to turn it on and it would say i didnt have the permission to do that. I finally was able to uninstall that so i got a free trial of Norton 360 and it installed and it ran but after a while it crashed and i started the app back up and it came up with an error. I looked around i the norton folder and noticed the definitions for it got all permissions cancelled and i cant change them. I hear zeroaccess will do that to all antivirus software if they try to scan the rootkit. Do i have zeroaccess trojan or something else and how do i get rid of whatever i have?
Also, if it matters, the only time i can scan my computer is when i go into safe mode without networking. Once i go to normal mode or safemode with networking and try to scan then the software i use gets all permissions stripped.
I have scanned in safe mode and it said afd.sys and its registry (i think that was it) was infected but i didnt know what todo about that because i read removing that can mess up the computer and also that sometimes it comes up as a false positive so if you could help fix that thatd be nice and i dont have another computer.