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Computer So Slow


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9 replies to this topic

#1 dlhand

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Posted 27 August 2011 - 06:12 PM

I had the blue screen one time last week and my computer is a work computer. It takes about 5 minutes to boot up. I have Trend Micro Antivirus running windows 7 and have both Malwarebytes and Spybot that I run at least every other week. When I ran the gmer program there were two items that came up. Not familiar with the gmer program so I will try to add what the results of both that and the other items that were recommeded here.

Any and all help would be greatly appreciated. I am on a Sony Vaio and run the Vaio care regularly as well.

Thank you all so much for any recommendations.

Do or Can I run a ComboFix?

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#2 dlhand

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Posted 29 August 2011 - 07:54 PM

MER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-27 18:04:47
Windows 6.1.7601 Service Pack 1
Running: gmer.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0024337512d1
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0024337512d1 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

#3 nasdaq

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Posted 01 September 2011 - 01:11 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs.

#4 dlhand

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Posted 03 September 2011 - 04:50 PM

Here are my logs. Thank you so much for the help.

I will check back for your recommendations.

Thanks again,
David

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#5 nasdaq

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Posted 04 September 2011 - 08:38 AM

Your ComboFix log is clean.

Any remaining issues?

#6 dlhand

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Posted 04 September 2011 - 10:17 AM

I will let you know. Thanks again.

#7 nasdaq

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Posted 04 September 2011 - 12:17 PM

If all is well remove ComboFix.

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

#8 dlhand

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Posted 04 September 2011 - 12:28 PM

I did that but the icon did not go away on my desktop.

#9 nasdaq

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Posted 04 September 2011 - 01:22 PM

Delete them.

#10 nasdaq

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Posted 14 September 2011 - 10:48 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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